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- September 1998 (Revised July 1999)
- Case
Costco Companies, Inc.
By: David E. Bell and Ann Leamon
Costco Companies, one of the major players in the wholesale club industry, has developed a new class of membership that offers discounted services--auto, health, and home insurance, business credit card processing, real estate services--in exchange for a higher annual... View Details
Keywords: Cost vs Benefits; Cost Management; Brands and Branding; Marketing Strategy; Supply and Industry; Service Delivery; Service Operations; Risk and Uncertainty; Retail Industry
Bell, David E., and Ann Leamon. "Costco Companies, Inc." Harvard Business School Case 599-041, September 1998. (Revised July 1999.)
- 30 Aug 2011
- News
Does Shopping at Costco Save Money?
- January 1999
- Teaching Note
Costco Companies, Inc. TN
By: David E. Bell
Teaching Note for (9-599-041). View Details
Keywords: Retail Industry
- May 2016
- Case
The Inexorable Rise of Walmart? 1988—2016
By: John R. Wells and Gabriel Ellsworth
In October 2015, Walmart surprised investors by announcing that it expected flat sales growth for 2015 and growth of only 3% to 4% over the coming three years. Profits would also fall due to significant investments in people and technology. The company’s stock price... View Details
Keywords: Asda; Costco; David Glass; Convenience Stores; Discount Retailing; Dollar Stores; Doug McMillon; E-commerce; Online Retail; General Merchandise; Grocery; Lee Scott; Mike Duke; Multichannel Retailing; Omnichannel; Neighborhood Market; Sam Walton; Sam's Club; Store Formats; Supercenter; Supermarket; Warehouse Clubs; Merchandising; Walmart; Wal-Mart; Globalized Firms and Management; Competitive Strategy; Corporate Strategy; Growth and Development Strategy; Business Units; Business Divisions; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Television Entertainment; Banks and Banking; Price; Profit; Revenue; Food; Global Range; Cross-Cultural and Cross-Border Issues; Global Strategy; Business History; Compensation and Benefits; Employees; Human Capital; Labor Unions; Wages; Business or Company Management; Goals and Objectives; Management Succession; Brands and Branding; Product Positioning; Distribution; Supply Chain; Supply Chain Management; Public Ownership; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Diversification; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Web; Web Sites; Retail Industry; Food and Beverage Industry; Distribution Industry; Banking Industry; United States; Arkansas; Bentonville
Wells, John R., and Gabriel Ellsworth. "The Inexorable Rise of Walmart? 1988—2016." Harvard Business School Case 716-426, May 2016.
- 13 May 2015
- News
Will brick-and-mortar stores survive?
- 20 Nov 2007
- Working Paper Summaries
The “Fees → Savings” Link, or Purchasing Fifty Pounds of Pasta
- June 2017 (Revised December 2017)
- Case
CJ E&M: KCON Goes Global
By: Elie Ofek and Michael Norris
In January of 2017, CJ Entertainment & Media (E&M) proudly announced that it will be holding its first ever KCON in Mexico City just two months later. CJ Group Chairman Jay Lee and Vice Chairwoman Miky Lee are pleased at the progress that KCON, a Korean-oriented music... View Details
Keywords: Music Entertainment; Cultural Entrepreneurship; Growth and Development Strategy; Food; Music Industry; Entertainment and Recreation Industry; Food and Beverage Industry
Ofek, Elie, and Michael Norris. "CJ E&M: KCON Goes Global." Harvard Business School Case 517-083, June 2017. (Revised December 2017.)
- 02 Sep 2015
- What Do You Think?
What's Wrong With Amazon’s Low-Retention HR Strategy?
ago, Wayne Cascio compared the high-retention strategy of Costco (high wages, high productivity, high employee retention, low employee replacement costs, low prices, substantial profit) with the low-retention strategy of Sam’s Club (low... View Details
- Web
Great American Business Leaders of the 20th Century - Leadership
Collections, 1973–1985 Harry F. Sinclair Sinclair Oil and Refining Company, 1916–1948 James D. Sinegal Costco Wholesale Corporation, 1988–Present Henry E. Singleton Teledyne, 1960–1986 Robert F. Six Continental Airlines, 1938–1980 Herbert... View Details
- 01 Jun 2023
- News
Buy Big, Sell Small
distribution model by providing a digital platform where shop owners can order fast-moving consumer goods online or by phone from local wholesalers who combine their orders with others from nearby kiranas. “We’re like a Costco or Sam’s... View Details
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
Hershey also has a firm anti-retaliation policy, which is intended to make whistleblowers feel secure about reporting illegal or unethical activities. Nelson says the ethics at corporations like Costco and Hershey start with the creation... View Details
Keywords: by Lane Lambert
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
high wage, high benefits, and high involvement policies of Costco with those of Wal-Mart. Both organizations, of course, have been highly successful. (One might argue that Wal-Mart has achieved high involvement through less expensive... View Details
Keywords: by James Heskett
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
underpayment, where underpaid workers retaliate against their employers in proportion to their underpayment, but overpaid workers rationalize the overpayment away." The research results dovetails with what CEOs of some big retail companies like View Details
James D. Sinegal
Sinegal was one of the principal founders of Costco in 1983. As CEO, he has built the fledgling wholesale shopping center into the largest such organization in the United States, outpacing both Sam’s Club and BJ’s Wholesale. Though he... View Details
Keywords: Retail
- 01 Jan 2010
- News
Susan L. Decker, MBA 1986
Decker has put her analytical skills to work as a director of three major companies — Berkshire Hathaway, Intel, and Costco — and as a trustee of Save the Children. Her interest in entrepreneurship led her back to HBS, where she served as... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
relies on Costco as a distributional partner, which adds credibility as well as helps to the brand without overspending on advertising. A logistics system allows Vizio to import televisions from a manufacturer in China in just-in-time... View Details
Keywords: by Martha Lagace
- 19 Apr 2018
- News
One Last Pitch
stores, or for cash withdrawals. Others finalists included George Hessler (MBA 1985), who pitched Magma Trading, a new kind of stock market for large block trades that he’s dubbed “the Costco of trading.” Aiden Feng (MBA 2016) introduced... View Details
Keywords: Jennifer Myers
- 27 Jul 2023
- Blog Post
Buy big, sell small
distribution model by providing a digital platform where shop owners can order fast-moving consumer goods online or by phone from local wholesalers who combine their orders with others from nearby kiranas. “We’re like a Costco or Sam’s... View Details
- 01 Aug 2005
- What Do You Think?
Is There an “Efficient Market” in CEO Compensation?
tax. This has effectively capped salaries, but invites unlimited compensation in other forms. Several high-performing companies such as Costco Wholesale and Whole Foods Markets limit CEO pay to some multiple of the average salary paid to... View Details
Keywords: by James Heskett
- 24 May 2010
- Research & Ideas
Stimulus Surprise: Companies Retrench When Government Spends
Starbucks, and Costco would emerge from there a decade or so later? If so, this has strong implications for policymakers interested in, say, improving Detroit's economic prospects. View Details
Keywords: by Sean Silverthorne