After-Action Reviews - Publications - Faculty & Research

2000
Book

Learning in Action: A Guide to Putting the Learning Organization to Work

By: David A. Garvin

Keywords: Market Intelligence; Learning Organizations; After-Action Reviews; Experimentation; Learning

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September 2014 (Revised March 2017)
Case

Humanitarian Assistance/Disaster Relief: What Can We Learn from Commercial Supply Chains?

By: Willy Shih and Margaret Pierson

Organizing speedy and efficient supply operations for unpredictable major natural disasters was a continuing challenge for the U.S. military, and the 2010 earthquake in Haiti was both unique in its operational scope and political complexity. As he reviewed the... View Details

Keywords: Supply Chains; Humanitarian Assistance; Disaster Relief; Distribution; Logistics; Supply Chain; Supply Chain Management; Operations; Distribution Industry; United States; Haiti

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Research Summary

Learning Organizations

David A. Garvin is studying how companies pursue improvement and change through efforts to stimulate organizational learning. He has found the following activities to be common in learning organizations: intelligence gathering; experimentation; learning from... View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

would like more information. These interactive sessions allow for feedback that would not be available with one-way communication tools. After-action review Take the time to View Details

Keywords: by Boris Groysberg and Sarah Abbott

11 Nov 2014
First Look

First Look: November 11

operational scope and political complexity. As he reviewed the after-action reports, George Topic, the Vice Director of the Center for Joint and Strategic Logistics at the National Defense University... View Details

Keywords: Sean Silverthorne

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

In order to move an organization forward, leaders must reflect on past activities in order to avoid making the same mistakes. One way to codify this reflection is by developing an after-action review... View Details

Keywords: by Hise Gibson and MaShon Wilson

26 Mar 2008
Sharpening Your Skills

Sharpening Your Skills: Disaster!

After-action reviews often neglect to address the multiple factors contributing to large-scale organizational failures. How Should Organizations Learn From Failure? Mission to Mars: It Really Is Rocket... View Details

11 Mar 2015
Research & Ideas

How Do You Grade Out as a Negotiator?

successful. But even as he watched people use the book, they still expressed constant doubts about how well they were performing. "People do not do a good job learning from their experience," he says. "Some have gotten better about preparing for negotiation, but... View Details

Keywords: by Michael Blanding

13 Jun 2005
Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

organization. If people are afraid to speak up and discuss problems, you lose a critical source of feedback, and you can't learn without feedback. Finally, learning must occur in real time. That is, while after-action View Details

Keywords: by Sara Grant; Health

08 Mar 2016
First Look

March 8, 2016

after-action Review calling for it after the 2008 elections. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/315127-PDF-ENG Harvard Business School Case 714-004 The Republic of the Philippines:... View Details