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Show Results For
- All HBS Web
(2,127)
- People (5)
- News (798)
- Research (938)
- Events (3)
- Multimedia (16)
- Faculty Publications (181)
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- January 2018
- Case
Under Armour
By: Rory McDonald, Clayton M. Christensen, Daniel West and Jonathan E. Palmer
After 20 years of growth unprecedented in the sports apparel industry, Under Armour finds itself with a new record to beat: making the leap from $5 to $10 billion in sales—a feat only accomplished to date by competitors Nike and Adidas. At the heart of this challenge... View Details
Keywords: Under Armour; Nike; Adidas; ＂Jobs To Be Done; Purpose Brands; Entrepreneurship; Customer Focus and Relationships; Innovation Strategy; Business Growth and Maturation; Growth Management; Innovation Leadership; Sports Industry; Apparel and Accessories Industry; Fashion Industry; Health Industry; Technology Industry; Retail Industry; United States; Maryland; Baltimore
McDonald, Rory, Clayton M. Christensen, Daniel West, and Jonathan E. Palmer. "Under Armour." Harvard Business School Case 618-020, January 2018.
- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
example, argued that the "purpose of reviews should be to drive better business results for the organization making sure that the daily efforts of employees directly contribute View Details
Keywords: by Jim Heskett
- August 2010 (Revised November 2020)
- Module Note
Integrating Around the Job to Be Done
By: Clayton Christensen, Rory McDonald, Laura E Day and Shaye Roseman
Unlike traditional market segmentations that are based on a correlation of product sales or service with the attributes of the purchaser (such as age, gender, income level, and education level), jobs-based segmentation seeks to understand the causal roots of... View Details
Keywords: Integration Planning; Jobs; Market Segmentation; Customer Satisfaction; Marketing; Jobs and Positions; Marketing Strategy; Segmentation; Integration; Planning
Christensen, Clayton, Rory McDonald, Laura E Day, and Shaye Roseman. "Integrating Around the Job to Be Done." Harvard Business School Module Note 611-004, August 2010. (Revised November 2020.)
- February 2020 (Revised January 2022)
- Case
Getting Brexit Done
By: Alberto Cavallo
In the early hours of Friday, December 13, 2019, a triumphant Boris Johnson, the UK Prime Minister, stood in front of his supporters and declared, “We did it – we pulled it off, didn’t we? We broke the deadlock, [. . .] we smashed the roadblock. [. . .] This election... View Details
Keywords: Economic Integration; Brexit; Economics; Trade; Political Elections; Government Administration; Policy; Negotiation; Globalized Economies and Regions; Problems and Challenges; European Union; Europe
Cavallo, Alberto. "Getting Brexit Done." Harvard Business School Case 720-023, February 2020. (Revised January 2022.)
- February 2021
- Background Note
Jobs to Be Done: A Toolbox
By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
- 29 Jul 2020
- Working Paper Summaries
What Jobs Are Being Done at Home During the COVID-19 Crisis? Evidence from Firm-Level Surveys
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
toward a healthy economy and future gains? There are several levers such as investing heavily in robotics and labor-augmenting machinery, but immigration can also be a powerful way for countries to continue... View Details
- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
the concept that results are the most important factor in evaluating performance, if someone leaves early or comes in late in order to take care of a family matter, it's a non-issue—as long as that person is getting their work View Details
Keywords: by Deborah Blagg
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
fulfilling prophesy (if we tell them about their first week, they’re more likely to accept our offer!), but regardless, the effort to be transparent sets this company apart... View Details
Keywords: by Julia B. Austin
- 11 Feb 2002
- Research & Ideas
The Quiet Leader—and How to Be One
work—there's lots of pressure to get lots of things done and the sooner the better. Also, a lot of what needs to be View Details
Keywords: by Martha Lagace
- 01 Sep 2003
- What Do You Think?
To Whom Should Boards be Accountable?
Summing Up "It is pretty clear to me to whom the board is accountable: the shareholders."—J. W. Penland "When the board deviates from long- and short-term shareholder interests as it has... View Details
Keywords: by James Heskett
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
performance." Generally speaking, respondents favored schemes designed to reward long-term as well as short-term performance, encourage retention, recognize special needs of an organization, be based on... View Details
Keywords: by Jim Heskett
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
controversial thing that we discuss in the book is the question of whether platforms need to be curated. Curation would try to eliminate disinformation, fake news, promotion of... View Details
Keywords: by Martha Lagace
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
times to get their core work done said they had greater control over their workdays, were less stressed, and were happier with their jobs overall, Whillans found. Also, be... View Details
Keywords: by Dina Gerdeman
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
(iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once directors agree to release the... View Details
Keywords: by James Heskett
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
pressures. There is some empirical evidence that family firms can make decisions that are longer-term oriented, but the evidence is not clear cut. And there can be significant drawbacks to having families... View Details
Keywords: by Sean Silverthorne
- 17 Jan 2011
- Research & Ideas
Being the Boss
individual performers—don't even think about relationships. They're so task oriented that they put the work to be done and their authority as boss at the heart of what they do... View Details
Keywords: by Carmen Nobel
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
how do we truly show up at our best and bring our ideas forward no matter what the context is? Boz [Bozoma Saint John] has really done that, loudly and effectively. Gazette: What does it mean to View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
come." After a decade of learning what it takes to run a business, he said, "I'm very glad I've done this. It's terribly exciting to be... View Details
Keywords: by John S. Rosenberg