Publications
Publications
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- Faculty Publications (23)
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- March 2024 (Revised March 2024)
- Case
KFC: A U.S.-Based Franchised Brand Responds to the Russian Invasion of Ukraine
By: Michael S. Kaufman and Abi Chen
- January 2021 (Revised January 2021)
- Case
Thomas Keller Restaurant Group: Leadership Through a Pandemic
By: Lena G. Goldberg and Michael S. Kaufman
Thomas Keller, the first and only American-born chef to hold multiple three-star ratings from the prestigious Michelin Guide, and Joe Essa, the immediate past Board Chair of the National Restaurant Association and the CEO of Keller’s restaurant group, were class guests... View Details
- December 2020
- Case
Darden Restaurants - The Quest for Growth
- March 2020 (Revised April 2020)
- Case
Dexai Prepares to Put 'Alfred' to the Test
By: Lena G. Goldberg, Michael S. Kaufman and Joseph A. Paul
- March 2020 (Revised April 2020)
- Case
Portillo's: How to Deliver?
By: Lena G. Goldberg and Michael S. Kaufman
- January 2020
- Supplement
From 80 Thoreau to Mooncusser Fish House & Moon Bar (B)
By: Lena G. Goldberg and Michael S. Kaufman
- January 2020
- Case
Chipotle Mexican Grill: A Bull versus Bear Debate
By: Lena G. Goldberg and Michael S. Kaufman
- January 2020
- Case
Just Like Mom's Contemplates Plant-based Meat
By: Lena G. Goldberg, Michael S. Kaufman and Joseph A. Paul
- December 2019
- Supplement
Lettuce Entertain You Enterprises (B): Doing Right by Do-Rite Donuts
By: Lena G. Goldberg and Michael S. Kaufman
- December 2019
- Case
Dreaming of a New York City Restaurant (A)
By: Lena G. Goldberg and Michael S. Kaufman
- December 2019
- Supplement
Dreaming of a New York City Restaurant (B)
By: Lena G. Goldberg and Michael S. Kaufman
- December 2019
- Supplement
Dreaming of a New York City Restaurant (C)
By: Lena G. Goldberg and Michael S. Kaufman
- January 2019 (Revised December 2019)
- Case
Lettuce Entertain You Enterprises (A): Turning Over a New Leaf?
By: Lena G. Goldberg, Michael S. Kaufman, Zach Addy, Michelle Lee, Cordelia Shackleton and Tara Tomimoto
- January 2019 (Revised January 2020)
- Case
Chiacchierone's Owners Chat About Tipping
By: Lena G. Goldberg and Michael S. Kaufman
The founders of a successful upscale restaurant operating with a "no-tipping" policy are faced with employee defections to tipped establishments as well as difficulty in recruiting. They must decide whether to retain or jettison their policy and determine how to deal... View Details
- December 2018
- Case
Cushman Concepts at a Crossroads
By: Lena G. Goldberg, Michael S. Kaufman, Sam Li, Ruben Ortega, Sonia Smyth and Mary Zhang
- December 2018
- Case
Sonic Introduces a Blended Burger
By: Lena G. Goldberg, Michael S. Kaufman and Max Saffer