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Publications

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  • All HBS Web  (120,066)
    • Faculty Publications  (212)

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    • All HBS Web  (120,066)
      • Faculty Publications  (212)

      Rivkin, Jan W.Remove Rivkin, Jan W. →

      Page 1 of 212 Results →
      • June 2025
      • Article

      Outcome and Process Frames: Strategic Renewal and Capability Reprioritization at the Federal Bureau of Investigation

      By: Ryan Raffaelli, Tiona Zuzul, Ranjay Gulati and Jan Rivkin
      [Research Summary]: Framing is critical for leaders who must build support for strategic renewal. While research has concentrated on renewal that replaces one set of capabilities with another, we explore a distinctive challenge: how leaders persuade stakeholders to... View Details
      Keywords: Framing; Stakeholder Management; Capabilities; Transformation; Leading Change; Crisis Management; Resource Allocation; Government and Politics; Business and Stakeholder Relations; Public Administration Industry
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      Raffaelli, Ryan, Tiona Zuzul, Ranjay Gulati, and Jan Rivkin. "Outcome and Process Frames: Strategic Renewal and Capability Reprioritization at the Federal Bureau of Investigation." Strategic Management Journal 46, no. 6 (June 2025): 1325–1362. (Lead article.)
      • May 2025
      • Teaching Note

      BlackRock (A): Selling the Systems?

      By: Jan Rivkin
      Teaching Note for HBS Case Nos. 717-484 and 717-404. View Details
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      Rivkin, Jan. "BlackRock (A): Selling the Systems?" Harvard Business School Teaching Note 725-459, May 2025.
      • May 2025
      • Case

      Community First! Village: Scaling Goodness?

      By: Jan Rivkin and Coelin P. Scibetta
      The nonprofit organization Mobile Loaves & Fishes has devised an innovative way to address chronic homelessness: their Community First! Village provides tiny homes, recreational vehicles, and facilities that bring community, housing, support, and work opportunities to... View Details
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      Rivkin, Jan, and Coelin P. Scibetta. "Community First! Village: Scaling Goodness?" Harvard Business School Case 725-443, May 2025.
      • April 2025
      • Case

      Netflix in 2024

      By: Jan Rivkin and David Allen
      In 2024, Netflix appeared to emerge victorious from the “streaming wars” that it had waged in recent years with the likes of Disney, Warner Bros. Discovery, Apple, and Amazon. What had allowed Netflix not only to succeed in the streaming wars but also to thrive for... View Details
      Keywords: Entertainment; Film Entertainment; Television Entertainment; Digital Platforms; Internet and the Web; Organizational Culture; Strategy; Adaptation; Business Strategy; Entertainment and Recreation Industry; Motion Pictures and Video Industry; United States
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      Rivkin, Jan, and David Allen. "Netflix in 2024." Harvard Business School Case 725-438, April 2025.
      • July 2024
      • Technical Note

      Competitive Advantage

      By: Jan Rivkin
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      Rivkin, Jan. "Competitive Advantage." Harvard Business School Technical Note 725-355, July 2024.
      • June 2024
      • Course Overview Note

      Introduction to the RC Strategy Course, Fall 2024

      By: Ramon Casadesus-Masanell, Ashish Nanda and Jan W. Rivkin
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      Casadesus-Masanell, Ramon, Ashish Nanda, and Jan W. Rivkin. "Introduction to the RC Strategy Course, Fall 2024." Harvard Business School Course Overview Note 724-501, June 2024.
      • May 2024
      • Teaching Note

      BlackRock (D): Organizing for the Future

      By: Jan Rivkin
      Teaching Note for HBS Case Nos. 717-487 and 717-407. View Details
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      Rivkin, Jan. "BlackRock (D): Organizing for the Future." Harvard Business School Teaching Note 725-460, May 2024.
      • January 2024
      • Background Note

      Making Strategic Choices

      By: Jan W. Rivkin
      This note lays out a process that students and business leaders can follow to make well-integrated sets of strategic choices. View Details
      Keywords: Decision Choices and Conditions; Strategy
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      Rivkin, Jan W. "Making Strategic Choices." Harvard Business School Background Note 724-447, January 2024.
      • June 2023
      • Teaching Note

      Connecting Students in Chattanooga (A) and (B)

      By: Jan W. Rivkin
      Teaching Note for HBS Case Nos. 722-449 and 722-451. As this case opens, it is the spring of 2020 in Chattanooga. COVID-19 has hit, public schools have closed their buildings, remote learning has begun, and more than 28,000 schoolkids lack the high-quality Internet... View Details
      Keywords: K-12 Education; Pandemic; COVID-19; Accessibility; Education; Urban Development; Wealth and Poverty; Internet and the Web; Information Infrastructure; Education Industry; Tennessee
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      Rivkin, Jan W. "Connecting Students in Chattanooga (A) and (B)." Harvard Business School Teaching Note 723-458, June 2023.
      • April 2022
      • Case

      Connecting Students in Chattanooga (A)

      By: Jan W. Rivkin and Manjari Raman
      As COVID-19 hit and school buildings closed across America in the spring of 2020, tens of thousands of K-12 students in Chattanooga’s Hamilton County lacked the high-quality Internet service required to connect them to remote education. Bryan Johnson, superintendent... View Details
      Keywords: K-12 Education; Pandemic; COVID-19; Accessibility; Education; Urban Development; Wealth and Poverty; Online Technology; Education Industry; Tennessee
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      Rivkin, Jan W., and Manjari Raman. "Connecting Students in Chattanooga (A)." Harvard Business School Case 722-449, April 2022.
      • April 2022
      • Supplement

      Connecting Students in Chattanooga (B)

      By: Jan W. Rivkin and Manjari Raman
      Keywords: K-12 Education; Pandemic; COVID-19; Accessibility; Education; Urban Development; Wealth and Poverty; Education Industry; Tennessee
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      Rivkin, Jan W., and Manjari Raman. "Connecting Students in Chattanooga (B)." Harvard Business School Supplement 722-451, April 2022.
      • March 2022
      • Article

      Sensitivity Analysis of Agent-based Models: A New Protocol

      By: Emanuele Borgonovo, Marco Pangallo, Jan Rivkin, Leonardo Rizzo and Nicolaj Siggelkow
      Agent-based models (ABMs) are increasingly used in the management sciences. Though useful, ABMs are often critiqued: it is hard to discern why they produce the results they do and whether other assumptions would yield similar results. To help researchers address such... View Details
      Keywords: Agent-based Modeling; Sensitivity Analysis; Design Of Experiments; Total Order Sensitivity Indices; Organizations; Behavior; Decision Making; Mathematical Methods
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      Borgonovo, Emanuele, Marco Pangallo, Jan Rivkin, Leonardo Rizzo, and Nicolaj Siggelkow. "Sensitivity Analysis of Agent-based Models: A New Protocol." Computational and Mathematical Organization Theory 28, no. 1 (March 2022): 52–94.
      • May 2021
      • Supplement

      Hurtigruten: Sailing into Warm Water?

      By: Jan Rivkin and Kerry Herman
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      Rivkin, Jan, and Kerry Herman. "Hurtigruten: Sailing into Warm Water?" Harvard Business School Spreadsheet Supplement 721-855, May 2021.
      • Spring 2021
      • Article

      Building Cities' Collaborative Muscle

      By: Jorrit De Jong, Amy C. Edmondson, Mark Moore, Hannah Riley-Bowles, Jan Rivkin, Eva Flavia Martínez Orbegozo and Santiago Pulido-Gomez
      The most pressing social problems facing cities today require multiagency and cross-sector solutions. We offer tools and techniques to facilitate the process of diagnosing and solving problems by breaking down silos to build up cities. View Details
      Keywords: Collaboration; Cross-sector Collaboration; City; Governance; Problems and Challenges; Cooperation
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      De Jong, Jorrit, Amy C. Edmondson, Mark Moore, Hannah Riley-Bowles, Jan Rivkin, Eva Flavia Martínez Orbegozo, and Santiago Pulido-Gomez. "Building Cities' Collaborative Muscle." Stanford Social Innovation Review (website) (Spring 2021).
      • July 2020
      • Teaching Note

      Hurtigruten: Sailing into Warm Water?

      By: Jan W. Rivkin
      Teaching Note for HBS Case No. 720-410. View Details
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      Rivkin, Jan W. "Hurtigruten: Sailing into Warm Water?" Harvard Business School Teaching Note 721-360, July 2020.
      • April 2020 (Revised January 2021)
      • Module Note

      Crafting Strategy

      By: Ramon Casadesus-Masanell, Ashish Nanda and Jan Rivkin
      This note provides an introduction to crafting strategy following an options-led approach. It provides an overview of scenario planning, and it prepares students to describe firm strategy with succinct strategy statements. The note also briefly outlines other... View Details
      Keywords: Strategy Formulation; Options; Scenario Planning; Scenarios; Strategy Definition; Strategy; Strategic Planning
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      Casadesus-Masanell, Ramon, Ashish Nanda, and Jan Rivkin. "Crafting Strategy." Harvard Business School Module Note 720-407, April 2020. (Revised January 2021.)
      • January 2020
      • Case

      Hurtigruten: Sailing into Warm Water?

      By: Jan W. Rivkin and Kerry Herman
      As this case opens in 2019, CEO Daniel Skjeldam and his team have successfully reinvigorated Hurtigruten, a storied but struggling Norwegian ferry and cruise operator, and have established it as the leading provider of polar expedition cruises. They now face a critical... View Details
      Keywords: Relative Cost Analysis; Market Attractiveness; Diversification; Decision Making; Expansion; Tourism Industry; Norway
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      Rivkin, Jan W., and Kerry Herman. "Hurtigruten: Sailing into Warm Water?" Harvard Business School Case 720-410, January 2020.
      • 2019
      • Report

      A Recovery Squandered: The State of U.S. Competitiveness 2019

      By: Michael E. Porter, Jan Rivkin, Mihir Desai, Katherine M. Gehl, William R. Kerr and Manjari Raman
      In this report, the authors synthesize their views on U.S. competitiveness and unveil the findings of the 2019 HBS surveys on U.S. competitiveness. Specifically, this report—built on the survey findings and eight years of prior research on the competitiveness of the... View Details
      Keywords: U.S. Competitiveness; Competitive Strategy; Macroeconomics; Government and Politics; United States
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      Porter, Michael E., Jan Rivkin, Mihir Desai, Katherine M. Gehl, William R. Kerr, and Manjari Raman. "A Recovery Squandered: The State of U.S. Competitiveness 2019." Report, U.S. Competitiveness Project, Harvard Business School, December 2019.
      • May 2019
      • Supplement

      Amazon's HQ2 (C): Choices

      By: Karen Mills and Jan W. Rivkin
      This supplement discusses Amazon’s 2018 decision to split its HQ2 between two locations--Long Island City in New York and National Landing outside Washington, DC—as well as the ensuing response from local politicians and the public. View Details
      Keywords: Economic Development; Headquarters; Local Government; Incentives; Business Headquarters; Business and Government Relations; Development Economics
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      Mills, Karen, and Jan W. Rivkin. "Amazon's HQ2 (C): Choices." Harvard Business School Supplement 719-465, May 2019.
      • July 2018 (Revised March 2019)
      • Teaching Note

      Hilti (A): Fleet Management?

      By: Ramon Casadesus-Masanell and Jan Rivkin
      This Teaching Note accompanies the case HBS No. 718-419, “Hilti (A): Fleet Management.” It provides guidelines for class discussion, as well as a board plan and transcripts of the associated videos, Hilti Fleet Management Video Supplements.
      The associated case... View Details
      Keywords: Business Model Innovation; Total Customer Value; Innovation; Inventions; Business Models; Value Chains; Transformations; Focusing On Customers; Business Model; Restructuring; Transformation; Customer Value and Value Chain; Decision Making; Customer Focus and Relationships; Customer Relationship Management; Construction; Innovation and Invention; Leasing; Strategy; Liechtenstein; Switzerland; Europe
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      Casadesus-Masanell, Ramon, and Jan Rivkin. "Hilti (A): Fleet Management?" Harvard Business School Teaching Note 719-404, July 2018. (Revised March 2019.)
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