Publications

2005
Working Paper

Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning

By: Jeffrey T. Polzer, C. Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim

2005
Article

Group Learning: A Multi-Level Model Integrating Interpersonal Congruence, Transactive Memory and Feedback Processes

By: Manuel London, Jeffrey T. Polzer and Heather Omoregie

Keywords: Groups and Teams; Learning; Integration; Relationships; Agreements and Arrangements

August 2004 (Revised March 2005)
Teaching Note

National Semiconductor's India Design Center (TN)

By: Jeffrey T. Polzer

Teaching Note to (9-404-102). View Details

Keywords: Semiconductor Industry; India

August 2004 (Revised March 2005)
Teaching Note

Flextronics: Deciding on a Shop-Floor System for Producing the Microsoft Xbox (TN)

By: Jeffrey T. Polzer, Hillary Anger Elfenbein and Jenny Illes

Teaching Note to (9-403-090). View Details

Keywords: Factories, Labs, and Plants; Video Game Industry; Manufacturing Industry; Spain

June 2004 (Revised March 2005)
Teaching Note

Army Crew Team, The (TN)

By: Jeffrey T. Polzer and Scott A. Snook

Teaching Note to (9-403-131). View Details

Keywords: Sports; Sports Industry

May 2004
Teaching Note

Henry Tam and the MGI Team (TN)

By: Jeffrey T. Polzer and Hillary Anger Elfenbein

Teaching Note to (9-404-068). View Details

April 2004
Teaching Note

Chapter Enrichment Program Teams at the American Red Cross (TN) (A) and (B)

By: Jeffrey T. Polzer, Anita Williams Woolley and Jenny Illes

Teaching Note to (9-402-042) and (9-403-091). View Details

February 2004 (Revised August 2004)
Case

National Semiconductor's India Design Center

By: Jeffrey T. Polzer and Elizabeth Kind

The senior managers of the India Design Center used 360-degree feedback to develop their team competencies. Now, three new managers are about to join their management team, and Ashok Kumar, director of the center, must decide how to integrate the new managers in a way... View Details

Keywords: Groups and Teams; Information Technology Industry; India

February 2004
Article

How Subgroup Interests and Reputations Moderate the Effect of Organizational Identification on Cooperation

By: J. Polzer

Keywords: Groups and Teams; Interests; Reputation; Organizations; Cooperation

January 2004
Article

Finding Value in Diversity: Verification of Personal and Social Self-Views in Diverse Groups

By: W. B. Swann Jr., J. Polzer, D. C. Seyle and S. J. Ko

Keywords: Value; Groups and Teams; Identity; Diversity

November 2003
Article

Fostering Group Identification and Creativity in Diverse Groups: The Role of Individuation and Self-verification.

By: William B. Swann Jr., Virginia S. Y. Kwan, Jeffrey T. Polzer and Laurie P. Milton

Keywords: Groups and Teams; Creativity; Identity

October 2003
Case

Henry Tam and the MGI Team

By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein

Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details

Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity

2003
Working Paper

Geographically-Colocated Subgroups in Globally Dispersed Teams: A Test of the Faultline Hypothesis

By: Jeffrey T. Polzer, C. Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim

June 2003
Article

Waning of Stereotypic Perceptions in Small Groups: Identity Negotiation and Erosion of Gender Expectations of Women.

By: William B. Swann Jr., Virginia S.Y. Kwan, Jeffrey T. Polzer and Laurie P. Milton

Keywords: Perception; Groups and Teams; Identity; Negotiation

2003
Book

Identity Issues in Groups

By: M. Neale, E. Mannix and J. Polzer

Keywords: Identity; Groups and Teams

2003
Chapter

The Benefits of Verifying Diverse Identities for Group Performance

By: J. Polzer, W. Swann and L. Milton

Keywords: Groups and Teams; Identity; Performance Evaluation; Diversity

February 2003
Background Note

Leading Teams

By: Jeffrey T. Polzer

This note which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details

Keywords: Communication; Decision Making; Leadership; Managerial Roles; Performance Effectiveness; Groups and Teams

February 2003 (Revised August 2004)
Case

Flextronics: Deciding on a Shop Floor System for Producing the Microsoft Xbox

By: Jeffrey T. Polzer and Alison Berkley Wagonfeld

Jim McCusker must guide a group decision-making process aimed at getting input and buy-in from key people in California, Mexico, and Austria to choose a shop floor IT system for Flextronics. McCusker is Flextronics' account manager for the Microsoft Xbox project.... View Details

Keywords: Groups and Teams; Decision Making; Power and Influence; Geographic Location; Problems and Challenges; Leadership; California; Mexico; Austria

February 2003
Background Note

Identity Issues in Teams

By: Jeffrey T. Polzer and Hillary Anger Elfenbein

This note explains how identity dynamics underlie many of the observable interpersonal problems that team members encounter, ranging from lack of participation and low involvement to misunderstandings and dysfunctional emotional conflict. It provides a framework for... View Details

Keywords: Framework; Managerial Roles; Outcome or Result; Performance Effectiveness; Groups and Teams; Conflict and Resolution; Emotions; Identity