Publications

February 2004
Article

How Subgroup Interests and Reputations Moderate the Effect of Organizational Identification on Cooperation

By: J. Polzer

Keywords: Groups and Teams; Interests; Reputation; Organizations; Cooperation

January 2004
Article

Finding Value in Diversity: Verification of Personal and Social Self-Views in Diverse Groups

By: W. B. Swann Jr., J. Polzer, D. C. Seyle and S. J. Ko

Keywords: Value; Groups and Teams; Identity; Diversity

November 2003
Article

Fostering Group Identification and Creativity in Diverse Groups: The Role of Individuation and Self-verification.

By: William B. Swann Jr., Virginia S. Y. Kwan, Jeffrey T. Polzer and Laurie P. Milton

Keywords: Groups and Teams; Creativity; Identity

October 2003
Case

Henry Tam and the MGI Team

By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein

Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details

Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity

2003
Working Paper

Geographically-Colocated Subgroups in Globally Dispersed Teams: A Test of the Faultline Hypothesis

By: Jeffrey T. Polzer, C. Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim

June 2003
Article

Waning of Stereotypic Perceptions in Small Groups: Identity Negotiation and Erosion of Gender Expectations of Women.

By: William B. Swann Jr., Virginia S.Y. Kwan, Jeffrey T. Polzer and Laurie P. Milton

Keywords: Perception; Groups and Teams; Identity; Negotiation

2003
Book

Identity Issues in Groups

By: M. Neale, E. Mannix and J. Polzer

Keywords: Identity; Groups and Teams

2003
Chapter

The Benefits of Verifying Diverse Identities for Group Performance

By: J. Polzer, W. Swann and L. Milton

Keywords: Groups and Teams; Identity; Performance Evaluation; Diversity

February 2003
Background Note

Leading Teams

By: Jeffrey T. Polzer

This note which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details

Keywords: Communication; Decision Making; Leadership; Managerial Roles; Performance Effectiveness; Groups and Teams

February 2003 (Revised August 2004)
Case

Flextronics: Deciding on a Shop Floor System for Producing the Microsoft Xbox

By: Jeffrey T. Polzer and Alison Berkley Wagonfeld

Jim McCusker must guide a group decision-making process aimed at getting input and buy-in from key people in California, Mexico, and Austria to choose a shop floor IT system for Flextronics. McCusker is Flextronics' account manager for the Microsoft Xbox project.... View Details

Keywords: Groups and Teams; Decision Making; Power and Influence; Geographic Location; Problems and Challenges; Leadership; California; Mexico; Austria

February 2003
Background Note

Identity Issues in Teams

By: Jeffrey T. Polzer and Hillary Anger Elfenbein

This note explains how identity dynamics underlie many of the observable interpersonal problems that team members encounter, ranging from lack of participation and low involvement to misunderstandings and dysfunctional emotional conflict. It provides a framework for... View Details

Keywords: Framework; Managerial Roles; Outcome or Result; Performance Effectiveness; Groups and Teams; Conflict and Resolution; Emotions; Identity

January 2003 (Revised March 2004)
Case

Army Crew Team, The

By: Scott A. Snook and Jeffrey T. Polzer

The coach of the varsity Army crew team at West Point assembled his top eight rowers into the first crew team and the second tier of rowers into the second team using objective data on individual performance. As the second boat continually beat the first boat in races,... View Details

Keywords: Groups and Teams; Performance; New York (state, US)

January 2003 (Revised April 2004)
Case

Chapter Enrichment Program Teams at the American Red Cross (B)

By: Jeffrey T. Polzer and Anita W. Woolley

Supplements the (A) case. View Details