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Publications

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    • Faculty Publications  (146)

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    • All HBS Web  (120,094)
      • Faculty Publications  (146)

      Fuller, Joseph B.Remove Fuller, Joseph B. →

      Page 1 of 146 Results →
      • 2025
      • White Paper

      Governors Reshaping Workforce Development: Turning WIOA Challenges into Workforce Solutions

      By: Joseph B. Fuller, Kerry McKittrick, Nathalie Gazzaneo, Ariel Higuchi, Justine Gluck, Zoe Butler, Jack Porter and Malena Dailey
      The Workforce Innovation and Opportunity Act (WIOA) grants Governors significant authority to shape their state workforce systems. Yet, little research explores how they use those powers to strengthen their economies and expand access to employment and training.... View Details
      Keywords: Government Administration; Policy; Training; Employment
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      Fuller, Joseph B., Kerry McKittrick, Nathalie Gazzaneo, Ariel Higuchi, Justine Gluck, Zoe Butler, Jack Porter, and Malena Dailey. "Governors Reshaping Workforce Development: Turning WIOA Challenges into Workforce Solutions." White Paper, Project on Workforce at Harvard, April 2025.
      • 2025
      • White Paper

      Navigating Opportunity: Career Information and Mobility in Low-Wage Employment

      By: Joseph B. Fuller, Kerry McKittrick, Amanda Holloway, Rony Rodriguez Ramirez and Ali Epstein
      Keywords: Personal Development and Career; Employment
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      Fuller, Joseph B., Kerry McKittrick, Amanda Holloway, Rony Rodriguez Ramirez, and Ali Epstein. "Navigating Opportunity: Career Information and Mobility in Low-Wage Employment." White Paper, Project on Workforce at Harvard, April 2025.
      • March 10, 2025
      • Article

      How Gen AI Could Change the Value of Expertise

      By: Joseph Fuller, Matt Sigelman and Michael Fenlon
      In the near future, gen AI is likely to affect some 50 million jobs, automating away elements of some jobs and augmenting workers’ abilities in others. The extent of those changes will compel companies to reshape their organizational structures and rethink their talent... View Details
      Keywords: AI and Machine Learning; Job Cuts and Outsourcing; Organizational Structure; Talent and Talent Management; Personal Development and Career
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      Fuller, Joseph, Matt Sigelman, and Michael Fenlon. "How Gen AI Could Change the Value of Expertise." Harvard Business Review (website) (March 10, 2025).
      • 2025
      • White Paper

      Data & Technology in Action: Community Colleges Advancing Economic Mobility

      By: Joseph B. Fuller, Kerry McKittrick and Amanda Holloway
      Keywords: Higher Education; Demographics; Economic Growth; Competency and Skills; Employment
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      Fuller, Joseph B., Kerry McKittrick, and Amanda Holloway. "Data & Technology in Action: Community Colleges Advancing Economic Mobility." White Paper, Project on Workforce at Harvard, February 2025.
      • February 19, 2025
      • Article

      To Break the Cycle of Low-Wage Work, Redesign the Workforce System

      By: Joseph B. Fuller and Kerry McKittrick
      Keywords: Public Sector; Personal Development and Career; Employees; Government Legislation
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      Fuller, Joseph B., and Kerry McKittrick. "To Break the Cycle of Low-Wage Work, Redesign the Workforce System." Work Shift (February 19, 2025).
      • 2024
      • White Paper

      The British Opportunity Index

      By: Matthew Sigelman, Joseph B. Fuller, Mariano Mamertino and Shrinidhi Rao
      Keywords: Personal Development and Career; Talent and Talent Management; Employees
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      Sigelman, Matthew, Joseph B. Fuller, Mariano Mamertino, and Shrinidhi Rao. "The British Opportunity Index." White Paper, Burning Glass Institute, November 2024.
      • October 2024
      • Supplement

      Hakluyt: from Corporate Intelligence to Trusted Advisors (B)

      By: Joseph B. Fuller and Lena Duchene
      This case is a continuation of an earlier study chronicling Hakluyt & Company (Hakluyt)’s transformation from an obscure boutique to a global corporate advisory firm with an outsized reputation. In August 2024, the firm faced a pivotal moment as managing partner Varun... View Details
      Keywords: Business Growth and Maturation; Business Model; Talent and Talent Management; Capital Structure; Cash Flow; Corporate Finance; Equity; Stock Shares; Corporate Governance; Business History; Compensation and Benefits; Recruitment; Leadership Style; Growth Management; Management Succession; Management Teams; Organizational Culture; Performance Evaluation; Networks; Partners and Partnerships; Business Strategy; Competitive Advantage; Consulting Industry; Europe; United Kingdom; England; London
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      Fuller, Joseph B., and Lena Duchene. "Hakluyt: from Corporate Intelligence to Trusted Advisors (B)." Harvard Business School Supplement 825-087, October 2024.
      • 2024
      • White Paper

      Hidden Workers: The Case for Caregivers

      By: Joseph B. Fuller, Manjari Raman and Francis Hintermann
      Keywords: Labor; Work-Life Balance; Selection and Staffing; Retention
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      Fuller, Joseph B., Manjari Raman, and Francis Hintermann. "Hidden Workers: The Case for Caregivers." White Paper, Harvard Business School Project on Managing the Future of Work, October 2024.
      • May 2024 (Revised May 2025)
      • Case

      Hakluyt: From Corporate Intelligence to Trusted Advisors

      By: Joseph B. Fuller and Lena Duchene
      Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details
      Keywords: Business Growth and Maturation; Business Model; Talent and Talent Management; Capital Structure; Cash Flow; Corporate Finance; Equity; Stock Shares; Corporate Governance; Business History; Compensation and Benefits; Recruitment; Leadership Style; Growth Management; Management Succession; Organizational Culture; Performance Evaluation; Networks; Partners and Partnerships; Business Strategy; Competitive Advantage; Transformation; Consulting Industry; Europe; United Kingdom; England; London
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      Fuller, Joseph B., and Lena Duchene. "Hakluyt: From Corporate Intelligence to Trusted Advisors." Harvard Business School Case 824-200, May 2024. (Revised May 2025.)
      • May 13, 2024
      • Article

      What Companies Get Wrong About Skills-Based Hiring

      By: Joseph B. Fuller and Matthew Sigelman
      In recent years companies have removed college-degree requirements from many of their job postings. They’ve done this for good reason: Talent is scarce, and requiring degrees eliminates almost two-thirds of workers from consideration, a disproportionate number of them... View Details
      Keywords: Selection and Staffing; Recruitment; Talent and Talent Management
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      Fuller, Joseph B., and Matthew Sigelman. "What Companies Get Wrong About Skills-Based Hiring." Harvard Business Review Digital Articles (May 13, 2024).
      • March 2024 (Revised February 2025)
      • Case

      Doing Business in Buenos Aires, Argentina

      By: Joseph B. Fuller, Alan D. MacCormack, Nori Gerardo Lietz, Leonard A. Schlesinger, Karina Souza and Zeke Gillman
      This case examines the challenges and opportunities of doing business in Argentina. It highlights Argentina's economic and political transformation in the decades leading up to 2024. The case gives an overview of some of the main obstacles faced by businesses operating... View Details
      Keywords: Business History; Business and Government Relations; Corporate Strategy; Transformation; Economy; Air Transportation; Air Transportation Industry; Transportation Industry; Argentina; Latin America; Buenos Aires
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      Fuller, Joseph B., Alan D. MacCormack, Nori Gerardo Lietz, Leonard A. Schlesinger, Karina Souza, and Zeke Gillman. "Doing Business in Buenos Aires, Argentina." Harvard Business School Case 324-108, March 2024. (Revised February 2025.)
      • 2024
      • White Paper

      Skills-Based Hiring: The Long Road from Pronouncements to Practice

      By: Matthew Sigelman, Joseph B. Fuller and Alex Martin
      Keywords: Selection and Staffing; Competency and Skills; Job Design and Levels
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      Sigelman, Matthew, Joseph B. Fuller, and Alex Martin. "Skills-Based Hiring: The Long Road from Pronouncements to Practice." White Paper, Burning Glass Institute, February 2024.
      • 2024
      • White Paper

      Healthy Outcomes: How Employers' Support for Employees with Caregiving Responsibilities Can Benefit the Organization

      By: Joseph B. Fuller
      Keywords: Work-Life Balance; Performance Productivity; Employees; Human Capital
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      Fuller, Joseph B. "Healthy Outcomes: How Employers' Support for Employees with Caregiving Responsibilities Can Benefit the Organization." White Paper, Harvard Business School Project on Managing the Future of Work, January 2024.
      • 2023
      • White Paper

      Delivering on the Degree: The College to Jobs Playbook

      By: David Deming, Joseph B. Fuller, Rachel Lipson, Kerry McKittrick, Ali Epstein and Emma Catalfamo
      Keywords: Job Search; Personal Development and Career; Higher Education; Employment
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      Deming, David, Joseph B. Fuller, Rachel Lipson, Kerry McKittrick, Ali Epstein, and Emma Catalfamo. "Delivering on the Degree: The College to Jobs Playbook." White Paper, Project on Workforce at Harvard, November 2023.
      • 2023
      • White Paper

      The 2023 American Opportunity Index: Measuring Who Moves Ahead

      By: Matthew Sigelman, Joseph B. Fuller, Nik Dawson, Alex Martin and Gad Levanon
      Keywords: Equality and Inequality; Personal Development and Career; Employment; Compensation and Benefits; United States
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      Sigelman, Matthew, Joseph B. Fuller, Nik Dawson, Alex Martin, and Gad Levanon. "The 2023 American Opportunity Index: Measuring Who Moves Ahead." White Paper, Burning Glass Institute, November 2023. (A joint project with Harvard Business School Project on Managing the Future of Work and Schultz Family Foundation.)
      • 2023
      • White Paper

      Unlocking Economic Prosperity: Career Navigation in a Time of Rapid Change

      By: Joseph B. Fuller, Kerry McKittrick, Sherry Seibel, Cole Wilson, Vasundhara Dash and Ali Epstein
      Keywords: Wages; Personal Development and Career; Equality and Inequality
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      Fuller, Joseph B., Kerry McKittrick, Sherry Seibel, Cole Wilson, Vasundhara Dash, and Ali Epstein. "Unlocking Economic Prosperity: Career Navigation in a Time of Rapid Change." White Paper, Project on Workforce at Harvard, November 2023.
      • October 3, 2023
      • Article

      The Employer-Educator Partnership That Can Fill U.S. Jobs

      By: Joseph Fuller and Manjari Raman
      Middle-skills workers—those with less than a four-year college education but more than a high school diploma—make up more than 60% of U.S. workers over the age of 25. These workers are the life force that keeps America’s economic engine humming, but, increasingly, as... View Details
      Keywords: Jobs and Positions; Higher Education; Recruitment
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      Fuller, Joseph, and Manjari Raman. "The Employer-Educator Partnership That Can Fill U.S. Jobs." Harvard Business Review (website) (October 3, 2023).
      • May–June 2023
      • Article

      The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better

      By: Joseph Fuller and Manjari Raman
      Many companies blame outside factors for the trouble they’ve been having in finding and retaining frontline workers: the pandemic, the government’s stimulus checks, the intrinsic nature of low-wage work. The authors argue that in fact the real problem lies in six big... View Details
      Keywords: Retention; Recruitment; Human Capital; Personal Development and Career; Compensation and Benefits; Performance Productivity
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      Fuller, Joseph, and Manjari Raman. "The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better." Harvard Business Review 101, no. 3 (May–June 2023): 40–48.
      • May 22, 2023
      • Other Article

      How to Manage Workforce Risk Amid Old Challenges, New Disruptions

      By: Joseph B. Fuller, Michael Griffiths, Reem Janho, Michael Stephan, Carey Oven and Keri Calagna
      C-suites and boards have an opportunity to improve management and expand governance of their workforce to mitigate related risks more effectively. View Details
      Keywords: Employees; Risk and Uncertainty
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      Fuller, Joseph B., Michael Griffiths, Reem Janho, Michael Stephan, Carey Oven, and Keri Calagna. "How to Manage Workforce Risk Amid Old Challenges, New Disruptions." Wall Street Journal (online) (May 22, 2023).
      • May 2023
      • Teaching Note

      Away: Scaling a DTC Travel Brand

      By: Joseph B. Fuller and Jill Avery
      Teaching Note for HBS Case No. 520-051. Away, a direct-to-consumer, digital native e-commerce seller of travel luggage, is debating how to invest its latest round of venture funding. How quickly could and should Away scale and what were the most promising growth... View Details
      Keywords: Distribution; Growth and Development Strategy; E-commerce; Segmentation; Venture Capital; Consumer Products Industry
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      Fuller, Joseph B., and Jill Avery. "Away: Scaling a DTC Travel Brand." Harvard Business School Teaching Note 523-109, May 2023.
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