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    • All HBS Web  (119,463)
      • Faculty Publications  (38,061)
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      • February 2025 (Revised February 2025)
      • Teaching Note

      Jackie Hu: Launching into Leadership

      By: Ting Zhang
      Teaching Note for HBS Case No. 425-723. View Details
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      Zhang, Ting. "Jackie Hu: Launching into Leadership." Harvard Business School Teaching Note 425-076, February 2025. (Revised February 2025.)
      • February 2025
      • Teaching Note

      Moleskine Foundation: Can Creativity Change the World?

      By: Alexandra C. Feldberg and Ryan Raffaelli
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      Feldberg, Alexandra C., and Ryan Raffaelli. "Moleskine Foundation: Can Creativity Change the World?" Harvard Business School Teaching Note 425-054, February 2025.
      • February 2025
      • Teaching Note

      Negotiating with Data: Analytics FC

      By: Jillian Jordan, Livia Alfonsi and Anoushka Kiyawat
      Teaching Note for HBS Case Nos 925-014 and 925-015. View Details
      Keywords: Data; Analytics
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      Jordan, Jillian, Livia Alfonsi, and Anoushka Kiyawat. "Negotiating with Data: Analytics FC." Harvard Business School Teaching Note 925-023, February 2025.
      • February 2025
      • Teaching Note

      SEC vs. AT&T: The Controversy Over Phone Call Disclosures

      By: Yuan Zou
      Teaching Note for HBS Case No. 125-060. View Details
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      Zou, Yuan. "SEC vs. AT&T: The Controversy Over Phone Call Disclosures." Harvard Business School Teaching Note 125-080, February 2025.
      • 2025
      • Working Paper

      Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning

      By: Liangzong Ma, Ta-Wei Huang, Eva Ascarza and Ayelet Israeli
      Reinforcement learning (RL) offers potential for optimizing sequences of customer interactions by modeling the relationships between customer states, company actions, and long-term value. However, its practical implementation often faces significant challenges.... View Details
      Keywords: Dynamic Policy; Deep Reinforcement Learning; Representation Learning; Dynamic Difficulty Adjustment; Latent Variable Models; Customer Relationship Management; Customer Value and Value Chain; Foreign Direct Investment; Analytics and Data Science
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      Ma, Liangzong, Ta-Wei Huang, Eva Ascarza, and Ayelet Israeli. "Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning." Harvard Business School Working Paper, No. 25-037, February 2025.
      • February 2025
      • Case

      Unleashing Opportunities in Brazil's Favelas

      By: Brian Trelstad, Pedro Levindo and Lucas Cardoso
      Keywords: Brazil
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      Trelstad, Brian, Pedro Levindo, and Lucas Cardoso. "Unleashing Opportunities in Brazil's Favelas." Harvard Business School Case 325-097, February 2025.
      • February 2025
      • Module Note

      Managing Work Arrangements: Technology and Talent Access

      By: Christopher Stanton
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      Stanton, Christopher. "Managing Work Arrangements: Technology and Talent Access." Harvard Business School Module Note 825-137, February 2025.
      • 2025
      • Working Paper

      Blockchain Adoption and Audit Quality

      By: Mei Luo, Daniel Rabetti and Shuangchen Yu
      This study examines the impact of blockchain adoption in the corporate setting. Specifically, we provide comprehensive empirical support to recent theory (Cao, Cong, and Young, 2024) proposing that blockchain adoption positively affects endogenous audit quality and... View Details
      Keywords: Blockchain; Accounting Audits; Technology Adoption; Financial Reporting; Governing Rules, Regulations, and Reforms; China
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      Luo, Mei, Daniel Rabetti, and Shuangchen Yu. "Blockchain Adoption and Audit Quality." Working Paper, February 2025.
      • February 2025
      • Teaching Note

      Healthy.io: The Negotiation for the Medical Selfie

      By: Amit Goldenberg
      Teaching Note for HBS Case No. 924-001. View Details
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      Goldenberg, Amit. "Healthy.io: The Negotiation for the Medical Selfie." Harvard Business School Teaching Note 925-025, February 2025.
      • January 30, 2025
      • Article

      How to Build a Life: The Benefit of Doing Things You’re Bad At

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: The Benefit of Doing Things You’re Bad At." The Atlantic (January 30, 2025).
      • February 2025
      • Teaching Note

      Intuition Robotics: An AI Companion for Older Adults

      By: Amit Goldenberg and Elie Ofek
      Teaching Note for HBS Case No. 925-018. View Details
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      Goldenberg, Amit, and Elie Ofek. "Intuition Robotics: An AI Companion for Older Adults." Harvard Business School Teaching Note 925-026, February 2025.
      • 2025
      • Working Paper

      A Cognitive Theory of Reasoning and Choice

      By: Pedro Bordalo, Nicola Gennaioli, Giacomo Lanzani and Andrei Shleifer
      We present a theory of decisions in which attention to the features of choice options is determined by the decision maker's categorization of the current choice problem in a set of problems she solved in the past. Categorization depends on goal-relevant as well as... View Details
      Keywords: Cognition and Thinking; Perception; Decision Choices and Conditions
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      Bordalo, Pedro, Nicola Gennaioli, Giacomo Lanzani, and Andrei Shleifer. "A Cognitive Theory of Reasoning and Choice." NBER Working Paper Series, No. 33466, February 2025.
      • 2025
      • Working Paper

      Climate Risk and the U.S. Insurance Gap: Measurement, Drivers and Implications

      By: Pari Sastry, Therese Scharlemann, Ishita Sen and Ana-Maria Tenekedjieva
      Despite rising climate-related property damage, the average American is under-insured. We study the homeowners insurance protection gap using nationwide state-of-the-art insurance, mortgage, and climate databases at a property level and exploiting quasi-exogenous... View Details
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      Sastry, Pari, Therese Scharlemann, Ishita Sen, and Ana-Maria Tenekedjieva. "Climate Risk and the U.S. Insurance Gap: Measurement, Drivers and Implications." Harvard Business School Working Paper, No. 25-054, February 2025.
      • February 2025
      • Article

      Deep Responsibility, SDGs, and Asia: A Historical Perspective

      By: Geoffrey Jones
      Although it was only in 2015 the 17 SDGs were adopted by UN Member States, many of the underlying ideas can be found in the strategies of some businesses going back to the nineteenth century. Asia was the home of many of the most advanced concepts of business... View Details
      Keywords: ESG; Multinational Corporation; Sustainability; Corporate Social Responsibility and Impact; Multinational Firms and Management; Corporate Governance; Leadership; Asia
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      Jones, Geoffrey. "Deep Responsibility, SDGs, and Asia: A Historical Perspective." Asian Business & Management 24, no. 1 (February 2025): 25–32.
      • February 2025
      • Case

      Direct Lending at Ares Capital Corporation

      By: David Scharfstein and Robert Ialenti
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      Scharfstein, David, and Robert Ialenti. "Direct Lending at Ares Capital Corporation." Harvard Business School Case 225-062, February 2025.
      • February 2025
      • Article

      Disclosure, Humanizing, and Contextual Vulnerability of Generative AI Chatbots

      By: Julian De Freitas and I. Glenn Cohen
      In the wake of recent advancements in generative AI, regulatory bodies are trying to keep pace. One key decision is whether to require app makers to disclose the use of generative AI-powered chatbots in their products. We suggest that some generative AI-based chatbots... View Details
      Keywords: AI and Machine Learning; Governing Rules, Regulations, and Reforms; Applications and Software; Well-being
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      De Freitas, Julian, and I. Glenn Cohen. "Disclosure, Humanizing, and Contextual Vulnerability of Generative AI Chatbots." New England Journal of Medicine AI 2, no. 2 (February 2025).
      • February 2025 (Revised February 2025)
      • Case

      Elliott Management and Arconic Inc. (B)

      By: William Vrattos
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      Vrattos, William. "Elliott Management and Arconic Inc. (B)." Harvard Business School Case 225-071, February 2025. (Revised February 2025.)
      • February 2025 (Revised February 2025)
      • Case

      Elliott Management and Arconic Inc. (C)

      By: William Vrattos
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      Vrattos, William. "Elliott Management and Arconic Inc. (C)." Harvard Business School Case 225-072, February 2025. (Revised February 2025.)
      • 2025
      • Working Paper

      Impact Investing and Worker Outcomes

      By: Josh Lerner, Markus Lithell and Gordon M. Phillips
      Impact investors claim to distinguish themselves from traditional venture capital and growth equity investors by also pursuing ESG objectives. Whether they successfully do so in practice is unclear. We use confidential Census Bureau microdata to assess worker... View Details
      Keywords: ESG; Corporate Social Responsibility and Impact; Private Equity; Venture Capital; Wages
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      Lerner, Josh, Markus Lithell, and Gordon M. Phillips. "Impact Investing and Worker Outcomes." Harvard Business School Working Paper, No. 25-040, February 2025.
      • February 2025
      • Article

      Improving Customer Compatibility with Tradeoff Transparency

      By: Ryan W. Buell and MoonSoo Choi
      Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details
      Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia
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      Buell, Ryan W., and MoonSoo Choi. "Improving Customer Compatibility with Tradeoff Transparency." Management Science 71, no. 2 (February 2025): 1335–1355.
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