The foundation that underlays my research, writing and speaking is the understanding that great leaders are made rather than born, and that some of the most critical experiences in the making of iconic leaders involve adversity, especially failure, loneliness and fear. In more than 20 years of studying courageous leaders, I have worked extensively on individuals such as Ernest Shackleton, Abraham Lincoln, Frederick Douglass, the Nazi-resisting clergyman Dietrich Bonhoeffer, the environmental activist Rachel Carson, and Nelson Mandela among many others. I am currently researching a major study of civil rights leaders during the late 1950s and 1960s, with an eye to what we can learn today from their bravery, commitment, methods and purpose.
Nancy F. Koehn
Baker Foundation Professor
James E. Robison Professor of Business Administration, Emerita
Baker Foundation Professor
James E. Robison Professor of Business Administration, Emerita
The foundation that underlays my research, writing and speaking is the understanding that great leaders are made rather than born, and that some of the most critical experiences in the making of iconic leaders involve adversity, especially failure, loneliness and fear. In more than 20 years of studying courageous leaders, I have worked extensively on individuals such as Ernest Shackleton, Abraham Lincoln, Frederick Douglass, the Nazi-resisting clergyman Dietrich Bonhoeffer, the environmental activist Rachel Carson, and Nelson Mandela among many others. I am currently researching a major study of civil rights leaders during the late 1950s and 1960s, with an eye to what we can learn today from their bravery, commitment, methods and purpose.
Nancy F. Koehn is a historian at the Harvard Business School where she holds the James E. Robison chair of Business Administration. Koehn's research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Her latest book, Forged in Crisis: The Power of Courageous Leadership in Turbulent Times, spotlights how five of history’s greatest leaders managed crisis and, in doing this, accomplished extraordinary missions. She is currently working on a major study of civil rights leaders during the late 1950s and 1960s and what we can learn today from their bravery, commitment, methods and purpose.
Koehn has written numerous books and authored HBS cases on Starbucks Coffee Company, Ernest Shackleton, Oprah Winfrey, Bono and U2, Whole Foods, Wedgwood, Estée Lauder, Madam CJ Walker, Dell Computer, and other leaders and organizations. She is currently writing an HBS case on John Lewis and the Civil Rights Movement and another case on John F. Kennedy and the Cuban Missile Crisis.
Koehn consults with many companies and speaks at the World Economic Forum in Davos, the Aspen Institute Ideas Festival and the World Business Forum. She has appeared on many television shows, including, "American Experience," "Good Morning America," "The PBS NewsHour," and A&E's "Biography.” She writes for the New York Times, the Washington Post, Huffington Post, and the Harvard Business Review and is a frequent commentator on National Public Radio and the BBC. In 2012, Poets and Quants ranked Koehn as one of the World’s 50 Best Business School Professors.
Before coming to HBS, Koehn was a member of Harvard University's Faculty of Arts and Sciences for seven years, first as a graduate student in history and then as a lecturer in the History and Literature concentration and the Department of Economics. A Phi Beta Kappa graduate of Stanford University, Koehn earned a Master of Public Policy from Harvard's Kennedy School of Government before taking her MA and PhD in History from Harvard.
Koehn lives in Concord, Massachusetts and is a dedicated equestrian.
- Featured Work
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A Harvard Business School historian who focuses on courageous leadership outlines some critical lessons from the past
Two Harvard Business School professors declare that the U.S. is losing the battle against the pandemic but describe how effective leadership could still win the war. Two Harvard Business School professors declare that the U.S. is losing the battle against the pandemic but describe how effective leadership could still win the war.
Historian Nancy Koehn on what Lincoln, Shackleton, and others knew about handling collective anxiety—and their own—during a crisis.Record numbers of first-time candidates are staking their claim in midterm contests all over the country. These people include Native Americans, combat veterans, members of the LGBTQ community, and women from both parties. As various pundits and entrenched politicians deride these newcomers, we must remember that many of our greatest leaders were once unknown and largely untested.CBS: Face the NationAuthors Robert Dallek, Ron Chernow, Nancy Koehn and Mark Updegrove joined "Face the Nation" Sunday for a conversation examining leadership in times of crisis.(CNN) - Only a little more than 10 months into Donald Trump's tenure, a significant majority of America's citizenry view their 45th president as a kind of anti-leader, encouraging the worst elements at home to commit bad actions, undermining his own diplomats, ham-fistedly comforting bereaved service widows, downplaying his staffers' Russian connections, and sowing discord and instability wherever he goes.CBS This MorningHistorian Nancy Koehn says great leaders are not born, they're made.
Koehn, a Harvard Business School historian, is the author of a new book called "Forged in Crisis: The Power of Courageous Leadership in Turbulent Times." It examines the lives, successes and failures of five historical leaders including Abraham Lincoln, Frederick Douglass and explorer Ernest Shackleton.
Koehn joined "CBS This Morning" to discuss what the leaders in her book have in common and how these lessons can apply today.
Harvard Business ReviewNew York TimesThe legacy of Abraham Lincoln hangs over every American president. To free a people, to preserve the Union, “to bind up the nation's wounds”: Lincoln's presidency, at a moment of great moral passion in the country's history, is a study in high-caliber leadership.New York TimesShe was a slight, soft-spoken woman who preferred walking the Maine shoreline to stalking the corridors of power. And yet Rachel Carson, the author of “Silent Spring,” played a central role in starting the environmental movement, by forcing government and business to confront the dangers of pesticides. - Books
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- Koehn, Nancy F. Forged in Crisis: The Power of Courageous Leadership in Turbulent Times. New York: Scribner, 2017. View Details
- Koehn, Nancy F. Ernest Shackleton, Exploring Leadership. New Word City, 2012. Electronic. View Details
- Koehn, Nancy F. Oprah (Brand) Renew. New Word City, 2011. Electronic. View Details
- Koehn, Nancy F. Oprah, Leading With Heart. New Word City, 2011. Electronic. View Details
- Koehn, Nancy F. The Story of American Business: From the Pages of The New York Times. Boston: Harvard Business Press, 2009. View Details
- Koehn, Nancy F. Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell. Boston: Harvard Business School Press, 2001. View Details
- Koehn, Nancy F. The Power of Commerce: Economy and Governance in the First British Empire. Cornell University Press, 1994. View Details
- Journal Articles
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- "Nancy Koehn on Leadership Lessons from Rep. John Lewis and the Civil Rights Movement." GrowthPolicy (October 2021). View Details
- Koehn, Nancy F. "Why Ernest Shackleton Is Still Relevant Today." Shackleton Journal (blog) (August 10, 2021). View Details
- Koehn, Nancy F., and Dutch Leonard. "We Need a COVID-19 D-Day—and the Leadership to Execute it." FastCompany.com (September 24, 2020). View Details
- Koehn, Nancy F. "Real Leaders Are Forged in Crisis." Harvard Business Review (website) (April 3, 2020). View Details
- Koehn, Nancy F. "What FDR, Churchill, and Shackleton Can Teach Us About Leadership During the Coronavirus Crisis: A Harvard Business School Historian Who Focuses on Courageous Leadership Outlines Some Critical Lessons from the Past." FastCompany.com (April 3, 2020). View Details
- Koehn, Nancy F. "How History's Great Leaders Managed Anxiety: Historian Nancy Koehn on What Lincoln, Shackleton, and Others Knew About Handling Collective Anxiety—and Their Own—During a Crisis." Special Issue on Managing in an Anxious World. Harvard Business Review: The Big Idea (May 2020). View Details
- Koehn, Nancy F. "Leadership Forged in Crisis." Leader to Leader 91 (Winter 2019): 26–31. View Details
- Koehn, Nancy F. "Conversation: Nancy Koehn, PhD '90: The Harvard Business School professor's new book, Forged in Crisis, takes inspiration from Abraham Lincoln, Frederick Douglass, and Rachel Carson." Colloquy: [The Alumni Magazine of the Harvard Graduate School of Arts and Sciences] (Winter 2018). View Details
- Koehn, Nancy F. "How to Lead Like Abraham Lincoln, According to a Harvard Historian." Quartz at Work (July 30, 2018). View Details
- Koehn, Nancy F. "The Leadership Journey of Abraham Lincoln." McKinsey Quarterly (May 2018). View Details
- Koehn, Nancy F. "Here's What a Leader Should Never Do ..." Orange County Register (January 26, 2018). View Details
- Koehn, Nancy F. "Whiteboard Session: The Ingredients of Great Leadership." Harvard Business Review (website) (January 11, 2017). View Details
- Koehn, Nancy F. "America is Seduced by 'Leadership Bling' and Lacks True Leaders." CNN.com (November 9, 2017). View Details
- Koehn, Nancy F. "How Deep Personal Crises Turned a President, an Escaped Slave, a Polar Explorer, an Environmental Crusader, and a Nazi Resister into Iconic Leaders." LinkedIn Pulse (October 6, 2017). View Details
- Koehn, Nancy F. "Leaders Born in Darkness." Harvard Magazine (September–October 2017). View Details
- Koehn, Nancy F. "Why Lincoln Hid His Strongest Feelings from the Public." Harvard Business Review (website) (October 10, 2016). View Details
- Koehn, Nancy F. "Racing to Win: Leadership Lessons from the Conquest of the South Pole." Leadership Forum (January 8, 2014). View Details
- Koehn, Nancy F. "Great Men, Great Pay? Why CEO Compensation Is Sky High." Opinions. Washington Post (June 12, 2014). View Details
- Koehn, Nancy. "Racing to Win: How Two Antarctic Adventurers Led Very Different Expeditions." Leadership Forum (January 7, 2014). View Details
- Koehn, Nancy F. "Calling All Leaders: Feed and Water Yourself." Huffington Post, The Blog (March 25, 2014). View Details
- Koehn, Nancy F. "Today's Neighborhood Drugstore Is Tomorrow's Neighborhood Health Care Company." Leadership Forum (February 20, 2014). View Details
- Koehn, Nancy F. "Racing to Win: The Conquest of the South Pole." Huffington Post, The Blog (January 10, 2014). View Details
- Koehn, Nancy. "The Brain—and Soul—of Capitalism." Harvard Business Review 91, no. 11 (November 2013): 44. View Details
- Koehn, Nancy F. "The Road to America Leads Through Gettysburg." Washington Post, On Leadership (November 19, 2013). View Details
- Koehn, Nancy F. "Leading Productive Meetings: 8 Rules of the Road." Leadership Forum (September 19, 2013). View Details
- Koehn, Nancy F. "A 4-Step Guide to Assessing and Strengthening Your Institution's Brand." Leadership Forum (July 3, 2013). View Details
- Koehn, Nancy F. "Why Brand Matters in Health Care." Leadership Forum (June 6, 2013). View Details
- Koehn, Nancy F. "Making Mentoring Count." Leadership Forum (April 21, 2013). View Details
- Koehn, Nancy F. "Breaking Out of the Davos Bubble." Leadership Forum (February 27, 2013). View Details
- Koehn, Nancy F. "Howard Schultz Wants to Know: Are You a Bystander?" Harvard Business Review Blogs (January 8, 2013). http://blogs.hbr.org/2013/01/hbr-90th-anniversary-gala/. View Details
- Koehn, Nancy F. "Lincoln's School of Management." Business Day. New York Times (January 26, 2013). View Details
- Koehn, Nancy F. "From Calm Leadership, Lasting Change." New York Times (October 28, 2012). View Details
- Koehn, Nancy F. "Feed and Water the Leaders." Leadership Forum (December 14, 2012). View Details
- Koehn, Nancy F. "For Obama, Where Has Lincoln Gone?" On Leadership. Washington Post (November 9, 2012). View Details
- Koehn, Nancy F. "From Calm Leadership, Lasting Change." New York Times (October 27, 2012). View Details
- Koehn, Nancy F. "How Do You Show Up?" Leadership Forum (October 19, 2012). View Details
- Koehn, Nancy F. "Stop Sleeping With Your Smartphone!" Leadership Forum (September 17, 2012). View Details
- Koehn, Nancy F. "A Summer to Thrive." Leadership Forum (August 15, 2012). View Details
- "Marriages Fail, but There'll Always be Wedding Dresses." Marketplace, American Public Media, August 9, 2012. View Details
- Koehn, Nancy F. "Leading Change: Two Stories, Four Lessons." Leadership Forum (July 18, 2012). View Details
- Koehn, Nancy F. "The Driver in Ford's Amazing Race." New York Times (April 1, 2012), BU7. View Details
- Koehn, Nancy F. "When Life Is a Bunch of Carrots." Book Review of Strings Attached: Untangling the Ethics of Incentives, by Ruth W. Grant. New York Times (February 4, 2012). (Review.) View Details
- Koehn, Nancy F. "Leadership Lessons From the Shackleton Expedition." New York Times (December 25, 2011). View Details
- Koehn, Nancy F. "That Eternal Question of Fairness." New York Times (December 4, 2011). View Details
- Koehn, Nancy F. "The Tale of the Dueling Economists." New York Times (October 22, 2011). View Details
- Koehn, Nancy F. "Steve Jobs, the Immediate Case Study." Harvard Business Review Blogs (October 14, 2011). http://blogs.hbr.org/hbsfaculty/2011/10/steve-jobs-the-immediate-case.html. View Details
- Koehn, Nancy F. "How Steve Jobs Saw the Future." CNN.com (October 6, 2011). View Details
- Koehn, Nancy F. "Putting Steve Jobs in Perspective." Washington Post, On Leadership (October 3, 2011). http://www.washingtonpost.com/national/on-leadership/putting-steve-jobs-in-perspective/2011/10/03/gIQALvCHIL_story.html. View Details
- Koehn, Nancy F. "Before Wal-Mart, There Was A. & P." New York Times (September 4, 2011). View Details
- Koehn, Nancy F. "Wake up, Obama: Listen to Your Forefathers." Washington Post, On Leadership (August 15, 2011). http://www.washingtonpost.com/national/on-leadership/wake-up-obama-listen-to-your-forefathers/2011/08/15/gIQACAQgHJ_story.html. View Details
- Koehn, Nancy F. "Inside the Greek Volcano." New York Times (August 13, 2011). View Details
- Koehn, Nancy F. "IBM at 100: How to Outlast Depression, War, and Competition." Harvard Business Review Blogs (August 8, 2011). http://blogs.hbr.org/hbsfaculty/2011/08/ibm-at-100-how-to-outlast-depr.html. View Details
- Koehn, Nancy F. "Devoted to Debt." Harvard Magazine (June 17, 2011). View Details
- Koehn, Nancy F. "For Oprah Winfrey, this is not the finale." Washington Post, On Leadership (May 25, 2011). View Details
- Koehn, Nancy F. "Leadership Lessons from the Saddle." Harvard Business Review Blogs (May 3, 2011). View Details
- Koehn, Nancy F. "Why Red Flags Can Go Unnoticed." New York Times (April 3, 2011). View Details
- Koehn, Nancy F. "How to Stop Trading Away the Future." New York Times (March 5, 2011). (Book Review.) View Details
- Koehn, Nancy F. "The Reverend Peter J. Gomes: Remembrance and Memorial Service." Harvard Magazine (March 2011). View Details
- Koehn, Nancy F. "Early America, Ripe for Counterfeiters." New York Times (February 5, 2011). (Book Review.) View Details
- Koehn, Nancy F. "Davos Diary: Day Three." Huffington Post, The Blog (January 28, 2011). View Details
- Koehn, Nancy F. "Davos Diary: Day Two." Huffington Post, The Blog (January 27, 2011). View Details
- Koehn, Nancy F. "Davos Diary: Day One." Huffington Post, The Blog (January 26, 2011). View Details
- Koehn, Nancy F. "Starbucks' Logo Debate Shows Customers' Engagement." Harvard Business Review Blogs (January 10, 2011). View Details
- Koehn, Nancy F. "Leadership Lessons: Oprah's Journey to 'OWN' Cableland." Huffington Post, The Blog (January 3, 2011). View Details
- Koehn, Nancy F. "Prosperity, Real or Imagined." New York Times (January 1, 2011). (Book Review.) View Details
- Koehn, Nancy F. "Losing Sight of Lincoln: A Mid-course Resurrection to Save Obama's Presidency." Washington Post, On Leadership (December 8, 2010). View Details
- Koehn, Nancy F. "Mapping GM's Decline." Washington Post, On Leadership (November 16, 2010). View Details
- Koehn, Nancy F. "Working (and Living) the Company Way." New York Times (November 6, 2010). (Book Review.) View Details
- Koehn, Nancy F. "The Mental Game of Breast Cancer, Part two." Huffington Post, The Blog (November 1, 2010). View Details
- Koehn, Nancy F. "The Mental Game of Breast Cancer, Part one." Huffington Post, The Blog (October 29, 2010). View Details
- Koehn, Nancy F. "Zuckerberg's Expensive Lesson." Washington Post, On Leadership (October 6, 2010). View Details
- Koehn, Nancy F. "The Wealth of an Intellect." New York Times (October 2, 2010). (Book Review.) View Details
- Koehn, Nancy F. "People and Places That Innovate." New York Times (September 4, 2010). (Book Review.) View Details
- Koehn, Nancy F. "A Call to Fix the Fundamentals." New York Times (July 31, 2010). (Book Review.) View Details
- Koehn, Nancy F. "Beyond Disengagement and Anger." Huffington Post, The Blog (July 1, 2010). View Details
- Koehn, Nancy F. "A New Damascus." Huffington Post, The Blog (May 24, 2010). View Details
- Koehn, Nancy F. "Bono at 50: The Leader We Need." Washington Post, On Leadership (May 10, 2010). View Details
- Koehn, Nancy F. "Leaders and Fiduciaries." Huffington Post (May 3, 2010). View Details
- Koehn, Nancy F. "Abraham Lincoln: Never Made of Marble." Washington Post, On Leadership (April 15, 2010). View Details
- Koehn, Nancy F. "Straight Talk: Oprah's Leadership Lessons." Huffington Post (April 14, 2010). View Details
- Koehn, Nancy F. "Reading List: Lincoln's Leadership Lessons." Harvard Business Review Blogs (February 19, 2010). View Details
- Koehn, Nancy F. "Fuel for the Journey." Washington Post, On Leadership (February 1, 2010). View Details
- Koehn, Nancy F. "Rebooting Households: The View from Davos." Huffington Post, The Blog (January 29, 2010). View Details
- Koehn, Nancy F. "Dizzying Fall From Grace." Washington Post, On Leadership (January 19, 2010). View Details
- Koehn, Nancy F. "American Consumption and the New Normal." Harvard Business Review Blogs (December 31, 2009). View Details
- Koehn, Nancy F. "A Shirked Responsibility." Washington Post, On Leadership (December 7, 2009). View Details
- Koehn, Nancy F. "Steve Jobs's Legacy." Fortune 160, no. 10 (November 23, 2009). View Details
- Koehn, Nancy F. "Lehman in Context: A Historical Perspective." The Conversation Harvard Business Review Blogs (September 16, 2009). View Details
- Koehn, Nancy F. "How to Survive the Storm." Fortune.com, Postcards Blog (January 15, 2009). View Details
- Koehn, Nancy F. "Interchange: History in the Professional Schools." Journal of American History 92, no. 2 (September 2005): 553–576. View Details
- Koehn, Nancy F. "Chasing Dreams during Troubled Times: Lessons from the Past." Boston Globe (January 22, 2002), F5. View Details
- Koehn, Nancy F. "Branding Means Connecting." New Business: Entrepreneurial Pursuits at Harvard Business School (summer 2001). View Details
- Koehn, Nancy F. "Review of Tupperware: The Promise of Plastic in 1950s America, by Alison J. Clarke." Journal of American History 88, no. 1 (June 2001): 273. View Details
- Koehn, Nancy F. "Review of Shelf Space, by Kurtzman and Rifkin." CNNMoney (June 2001). View Details
- Koehn, Nancy F. "An Information Age Led by Business, So Far." New York Times (March 25, 2001). View Details
- Koehn, Nancy F. "Building a Powerful Prestige Brand." Harvard Business School Working Knowledge (October 30, 2000). View Details
- Koehn, Nancy F. "Henry Heinz and Brand Creation in the Late Nineteenth Century." Harvard Business School Working Knowledge (December 7, 1999). View Details
- Koehn, Nancy F. "Henry Heinz and Late Nineteenth-Century Brand Creation: Making Markets for Processed Food." Business History Review 73, no. 3 (Fall 1999): 348–392. View Details
- Koehn, Nancy F. "The Wired Society: A Harvard Magazine Roundtable." Harvard Magazine (May–June 1999), 42–53. View Details
- Koehn, Nancy F. "Review of Consuming Power: A Social History of American Energies, by David E. Nye." Business History Review 72, no. 3 (Fall 1998): 485–488. View Details
- Koehn, Nancy F. "Review of Tobacco in History: The Cultures of Dependence, by Jordan Goodman." Journal of Economic History 55, no. 4 (December 1995): 968–971. View Details
- Koehn, Nancy F. "Review of John Jacob Astor: Business and Finance in the Early Republic, by John Denis Haeger." Business History Review 66 (autumn 1992): 576–578. View Details
- Koehn, Nancy F. "Review of Predators and Prizes: American Privateering and Imperial Warfare, 1739-1748, by Carl E. Swanson." Business History Review 66 (summer 1992): 400–402. View Details
- Koehn, Nancy F., Thomas R. Piper, V. Kasturi Rangan, and Richard S. Tedlow. "Making Choices: Aspects of the History of the Harvard Business School MBA Program." MBA Leadership and Learning (1992). View Details
- Book Chapters
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- Koehn, Nancy F. "Gates: The Right Place at the Right Time." In Creative Capitalism: A Conversation with Bill Gates, Warren Buffett, and Other Economic Leaders, edited by Michael Kinsley and Conor Clark. Simon & Schuster, 2008. View Details
- Koehn, Nancy F. "The Fallacy of Perfection: Let a New Image of Yourself Emerge." In Remember Who You Are: Life Stories That Inspire the Heart and Mind, edited by Daisy Wademan. Boston: Harvard Business School Press, 2004. View Details
- Koehn, Nancy F. "Estee Lauder: Self Definition and the Modern Cosmetics Market." In Beauty and Business: Commerce, Gender and Culture in Modern America, edited by Philip Scranton. Routledge, 2001. View Details
- Koehn, N. F. "Consumerism and Consumption." In The Encyclopedia of the United States in the Nineteenth Century, edited by Morton Keller. New York: Charles Scribner's Sons, 2000. View Details
- Koehn, N. F., T. K. McCraw, and H. V. Nelles. "Business History." In The Intellectual Venture Capitalist: John H. McArthur and the Work of the Harvard Business School, 1980-1995, edited by T. K. McCraw and J. L. Cruikshank. Boston: Harvard Business School Press, 1999. View Details
- Koehn, N. F. "Josiah Wedgwood and the First Industrial Revolution." In Creating Modern Capitalism: How Entrepreneurs, Companies, and Countries Triumphed in Three Industrial Revolutions, edited by Thomas K. McCraw. Harvard University Press, 1997. View Details
- Koehn, N. F. "Michael Milken." In Management Past and Present: A Casebook on the History of American Business, edited by Alfred D. Chandler Jr., Thomas K. McCraw, and Richard S. Tedlow. South-Western College Publishing, 1996. View Details
- Koehn, N. F. "Patricia Ostrander." In Management Past and Present: A Casebook on the History of American Business, edited by Alfred D. Chandler Jr., Thomas K. McCraw, and Richard S. Tedlow. South-Western College Publishing, 1996. View Details
- Koehn, N. F. "Economic Policy: The Twentieth Century." In The Encyclopedia of the United States Congress. Vol. 2, edited by Donald C. Bacon, Roger H. Davidson, and Morton Keller, 674–681. Simon & Schuster, 1995. View Details
- Koehn, N. F. "The Economic Recovery Tax Act of 1981." In Macroeconomic Decision Making in the World Economy, edited by Michael G Rukstad. Dryden Press, 1989. View Details
- Koehn, N. F. "The Capital Gains Tax Cut of 1978." In Macroeconomic Decision Making in the World Economy, edited by Michael G Rukstad. Dryden Press, 1989. View Details
- Working Papers
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- Koehn, Nancy F. "Michael Dell: Winning on the Demand Side of the Information Revolution." Harvard Business School Working Paper, No. 00-021, September 1999. View Details
- Koehn, Nancy F. "Marshall Field, 1834-1906: The Retail Brand as a Customer Experience." Harvard Business School Working Paper, No. 00-020, September 1999. View Details
- Koehn, Nancy F. "Henry Heinz, 1844-1919: Connecting with Customers during Great Economic Change." Harvard Business School Working Paper, No. 00-019, September 1999. View Details
- Koehn, Nancy F. "Josiah Wedgwood, 1730-1795: Brand Creation in the First Consumer Society." Harvard Business School Working Paper, No. 00-018, September 1999. View Details
- Cases and Teaching Materials
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- Koehn, Nancy F. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Teaching Note 314-143, June 2014. (Revised March 2016.) View Details
- Koehn, Nancy F., Kelly McNamara, Nora N. Khan, and Elizabeth Legris. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Case 314-068, June 2014. View Details
- Koehn, Nancy F., and Nora N. Khan. "Gary Hirshberg and Stonyfield Farm." Harvard Business School Teaching Note 314-019, September 2013. View Details
- Koehn, Nancy F., Nora N. Khan, and Elizabeth Legris. "Bono and U2 (TN)." Harvard Business School Teaching Note 811-091, March 2011. (Revised December 2012.) View Details
- Koehn, Nancy F., Nora N. Khan, and Elizabeth W. Legris. "Gary Hirshberg and Stonyfield Farm." Harvard Business School Case 312-122, March 2012. (Revised October 2012.) View Details
- Koehn, Nancy F., Katherine Miller, and Rachel Wilcox. "Bono and U2." Harvard Business School Case 809-148, April 2009. (Revised April 2012.) View Details
- Koehn, Nancy F., and Katherine Miller. "John D. Rockefeller and the Creation of Standard Oil." Harvard Business School Compilation 807-110, February 2007. (Revised March 2012.) View Details
- Koehn, Nancy F., Anne Dwojeski, William Grundy, Erica Helms, and Katherine Miller. "Madam C.J. Walker: Entrepreneur, Leader, and Philanthropist." Harvard Business School Case 807-145, March 2007. (Revised April 2011.) View Details
- Koehn, Nancy F., Erica Helms, and Philip Mead. "Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance." Harvard Business School Case 803-127, April 2003. (Revised December 2010.) View Details
- Koehn, Nancy F., Erica Helms, Katherine Miller, and Rachel Wilcox. "Oprah Winfrey." Harvard Business School Case 809-068, April 2009. (Revised May 2009.) View Details
- Koehn, Nancy F., and Rachel Wilcox. "A Defining Moment: The Financial Crisis of 2008 and Its Broader Impact." Harvard Business School Compilation 809-145, April 2009. View Details
- Koehn, Nancy F., Marya Lisl Hill-Popper Besharov, and Katherine Miller. "Starbucks Coffee Company in the 21st Century." Harvard Business School Case 808-019, June 2008. View Details
- Koehn, Nancy F., and Erica Helms. "Candy Land: The Utopian Vision of Milton Hershey." Harvard Business School Case 805-066, April 2005. (Revised October 2007.) View Details
- Koehn, Nancy F., Marya Besharov, Katherine Miller, and Nora Khan. "Oprah Winfrey (TN)." Harvard Business School Teaching Note 808-018, August 2007. (Revised February 2013.) View Details
- Koehn, Nancy F. "Abraham Lincoln and the Civil War." Harvard Business School Compilation 805-115, March 2005. (Revised May 2007.) View Details
- Koehn, Nancy F., and Katherine Miller. "John Mackey and Whole Foods Market." Harvard Business School Case 807-111, April 2007. (Revised May 2007.) View Details
- Koehn, Nancy F. "Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance (TN)." Harvard Business School Teaching Note 807-014, January 2007. View Details
- Koehn, Nancy F., and Erica Helms. "Bumble and bumble: Building a Successful Business in Beauty and Fashion." Harvard Business School Case 806-084, February 2006. View Details
- Koehn, Nancy F. "Howard Schultz and Starbucks Coffee Company." Harvard Business School Case 801-361, February 2001. (Revised September 2005.) View Details
- Koehn, Nancy F., and Stephen A. Mihm. "Money and Banking in America (TN)." Harvard Business School Teaching Note 805-089, December 2004. View Details
- Koehn, Nancy F., and Stephen A. Mihm. "Money and Banking in America." Harvard Business School Multimedia/Video Case 805-088, December 2004. View Details
- Koehn, Nancy F. "Michael Dell: Winning on the Demand Side of the Information Revolution." Harvard Business School Case 801-363, February 2001. (Revised January 2004.) View Details
- Koehn, Nancy F. "Marshall Field and the Rise of the Department Store." Harvard Business School Case 801-349, February 2001. (Revised December 2002.) View Details
- Koehn, Nancy F. "Entrepreneurial History: A Conceptual Overview." Harvard Business School Background Note 801-368, February 2001. (Revised October 2002.) View Details
- Koehn, Nancy F. "Michael Dell: Winning on the Demand Side of the Information Revolution TN." Harvard Business School Teaching Note 801-378, February 2001. (Revised October 2002.) View Details
- Koehn, Nancy F. "Henry Heinz: Making Markets for Processed Foods TN." Harvard Business School Teaching Note 801-376, February 2001. (Revised October 2002.) View Details
- Koehn, Nancy F., and William Grundy. "Marshall Field and the Rise of the Department Store TN." Harvard Business School Teaching Note 801-377, February 2001. (Revised September 2002.) View Details
- Koehn, Nancy F., and William Grundy. "Howard Schultz and Starbucks Coffee Company (TN)." Harvard Business School Teaching Note 801-374, February 2001. (Revised September 2002.) View Details
- Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics TN." Harvard Business School Teaching Note 801-370, February 2001. (Revised September 2002.) View Details
- Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics." Harvard Business School Case 801-362, February 2001. (Revised February 2002.) View Details
- Koehn, Nancy F. "Henry Heinz: Making Markets for Processed Foods." Harvard Business School Case 801-289, February 2001. (Revised August 2001.) View Details
- Koehn, Nancy F. "Josiah Wedgwood and the First Industrial Revolution TN." Harvard Business School Teaching Note 796-157, April 1996. (Revised January 1998.) View Details
- Kennedy, Robert E., and Nancy F. Koehn. "Economic Gains from Trade: Comparative Advantage." Harvard Business School Background Note 796-183, June 1996. (Revised November 1996.) View Details
- Koehn, Nancy F., and Michael Dearing. "Williams-Sonoma, Inc.--1990." Harvard Business School Case 797-019, July 1996. View Details
- Burke, Raymond R., Nancy F. Koehn, and Geoffrey Verter. "Shopping Alternatives, Inc.: Home Shopping in the Information Revolution." Harvard Business School Case 796-132, April 1996. (Revised April 1996.) View Details
- Koehn, Nancy F., Donald J. Edwards, and Antonio F. Weiss. "Patricia Ostrander." Harvard Business School Case 795-016, October 1994. (Revised April 1996.) View Details
- Koehn, Nancy F. "Michael Milken TN." Harvard Business School Teaching Note 795-175, June 1995. (Revised April 1996.) View Details
- Koehn, Nancy F. "Patricia Ostrander TN." Harvard Business School Teaching Note 796-001, July 1995. (Revised April 1996.) View Details
- Koehn, Nancy F. "World Sugar Industry and Tate & Lyle." Harvard Business School Case 794-119, April 1994. (Revised April 1996.) View Details
- Koehn, Nancy F. "World Sugar Industry and Tate & Lyle TN, The." Harvard Business School Teaching Note 795-042, October 1994. (Revised April 1996.) View Details
- Koehn, Nancy F., and Rebecca Voorheis. "Ciba Consumer Pharmaceuticals' Acutrim: Challenges and Opportunities in Today's Diet Industry." Harvard Business School Case 795-043, December 1994. (Revised March 1996.) View Details
- Koehn, Nancy F. "U.S. Economic Performance--1960-93." Harvard Business School Case 793-045, November 1992. (Revised October 1994.) View Details
- Rukstad, Michael G., and Nancy F. Koehn. "Economic Recovery Tax Act of 1981." Harvard Business School Case 386-038, August 1985. View Details
- Rukstad, Michael G., and Nancy F. Koehn. "Capital Gains Tax Cut of 1978." Harvard Business School Case 386-060, August 1985. View Details
- Presentations
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- Koehn, Nancy F. "Whiteboard Session: The Ingredients of Great Leadership." Harvard Business Review Webinar, January 6, 2017. View Details
- Koehn, Nancy F. "The History of Black Friday." Marketplace Commentary, American Public Media, November 25, 2011. View Details
- Koehn, Nancy F., and Amanda McGowan. "IKEA Founder Leaves Behind a Furniture Empire and a Troubling Past." Boston Public Radio, WGBH, Boston, MA, January 30, 2018. View Details
- Research Summary
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My research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Using the lens of history, my work examines how individual leaders from business, government and other walks accomplish important—often seemingly impossible--missions; how they navigate both failure and great turbulence; how they use their emotional intelligence to help them do this; and how they inspire others to do the same.
The foundation that underlays my research, writing and speaking is the understanding that great leaders are made rather than born, and that some of the most critical experiences in the making of iconic leaders involve adversity, especially failure, loneliness and fear. In more than 20 years of studying courageous leaders, I have worked extensively on individuals such as Ernest Shackleton, Abraham Lincoln, Frederick Douglass, the Nazi-resisting clergyman Dietrich Bonhoeffer, the environmental activist Rachel Carson, and Nelson Mandela among many others. I am currently researching a major study of civil rights leaders during the late 1950s and 1960s, with an eye to what we can learn today from their bravery, commitment, methods and purpose. - Teaching
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My teaching and research focus on crisis leadership and how men and women use crises to make themselves better leaders. I currently teach a module in the Advanced Management Program and an HBS Online LIVE course on Courageous Leadership. The purpose of each course is to help participants become more courageous, resilient, focused, and self-aware individuals as well as leaders. We accomplish this goal in two, related ways. First, each course spotlights a number of crisis leaders and the lessons they learned as they each pursued a big, worthy mission. We examine these insights, experiences, and tools, with each participant focusing on those that are most relevant and useful to him or her. Equally important, we engage in a series of grounded, disciplined, and meaningful conversations about who we each are, how each participant can be even better as a person and as a leader, and the purpose or mission each of us is pursuing on our respective path. Throughout the course, participants are encouraged to examine the choices each leader made, the path he or she traveled—including the mistakes and failures each experienced—the values and goals he or she nurtured, and the larger stage on which that person acted.
- Awards & Honors
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Forged in Crisis: The Power of Courageous Leadership in Turbulent Times (Scribner, 2017) was selected by Strategy + Business as one of the Best Business Books on Leadership in 2018.Recipient of the 2017 Jennie F. McLaughlin Award for Lifelong Learning from the Kingston Public Library and Kingston Council on Aging.Selected in 2012 as one of the World's Best Business School Professors by Poets and Quants.
- Additional Information
- Areas of Interest
- In The News