The biggest impact HBS had on me was to greatly develop my listening skills. Thanks to the case method, I completely re-learned how to listen to people and understand their arguments. In the case method, everybody has to get in; you do not get to speak very often (once every three class on average). Therefore, you learn the value of listening and trying to get the most out of what the people are saying. These skills prove essential when I try to sketch new processes and new ways of working in my current role because I have to take into account every idea, opinion, and need on subjects in which I have little knowledge or experience. [...]