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  • All HBS Web  (306)
    • News  (91)
    • Research  (143)
    • Multimedia  (2)
  • Faculty Publications  (42)

Show Results For

  • All HBS Web  (306)
    • News  (91)
    • Research  (143)
    • Multimedia  (2)
  • Faculty Publications  (42)
Page 1 of 306 Results →
  • 10 Mar 2020
  • News

The Little-Understood Problem Confronting Diverse Workplaces

  • January 1995 (Revised June 1995)
  • Case

Managing Conflict in a Diverse Workplace

Consists of several vignettes and discussion points around issues of conflict in the workplace. Issues presented are differences of race, gender, nationality, culture, religion; access to power, training, advancement; tolerance of style of management, language,... View Details
Keywords: Conflict Management; Working Conditions; Diversity Characteristics
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Gentile, Mary C., and Sarah Gant. "Managing Conflict in a Diverse Workplace." Harvard Business School Case 395-090, January 1995. (Revised June 1995.)
  • 10 Mar 2020
  • News

The Little Understood Problem Confronting Diverse Workplaces

  • August 2006 (Revised November 2007)
  • Background Note

A Framework for Pursuing Diversity in the Workplace

By: Thomas J. DeLong and Michael Brookshire
Assesses the costs and benefits of pursuing diversity and pinpoints the primary barriers to creating diverse workplaces. It also proposes some options for advancing diversity in an organization. View Details
Keywords: Cost vs Benefits; Organizational Culture; Problems and Challenges; Diversity
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DeLong, Thomas J., and Michael Brookshire. "A Framework for Pursuing Diversity in the Workplace." Harvard Business School Background Note 407-029, August 2006. (Revised November 2007.)
  • November 2004
  • Case

IBM's Diversity Strategy: Bridging the Workplace and the Marketplace

By: David A. Thomas and Ayesha Kanji
Explores how IBM incorporated diversity into its business strategy, making the case that workforce diversity is critical to marketing its products and services to its customers. In the early 1990s, Ted Childs, vice-president of Workforce Diversity, proposed to CEO Lou... View Details
Keywords: Information Technology; Diversification; Business Strategy; Integration; Global Strategy; Organizations; Markets; Information Technology Industry; United States
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Thomas, David A., and Ayesha Kanji. "IBM's Diversity Strategy: Bridging the Workplace and the Marketplace." Harvard Business School Case 405-044, November 2004.
  • July 1995
  • Teaching Note

Managing Conflict in a Diverse Workplace TN

By: Mary C. Gentile and James I. Cash Jr.
Teaching Note for (9-395-090). View Details
Keywords: Management Style; Conflict Management; Spoken Communication; Employees; Culture; Diversity
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Gentile, Mary C., and James I. Cash Jr. "Managing Conflict in a Diverse Workplace TN." Harvard Business School Teaching Note 396-008, July 1995.
  • Article

The Mixed Effects of Online Diversity Training

By: Edward H. Chang, Katherine L. Milkman, Dena M. Gromet, Robert W. Rebele, Cade Massey, Angela L. Duckworth and Adam M. Grant
We present results from a large (n = 3,016) field experiment at a global organization testing whether a brief science-based online diversity training can change attitudes and behaviors toward women in the workplace. Our preregistered field experiment included an... View Details
Keywords: Diversity Training; Bias; Field Experiment; Training; Gender; Race; Prejudice and Bias
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Chang, Edward H., Katherine L. Milkman, Dena M. Gromet, Robert W. Rebele, Cade Massey, Angela L. Duckworth, and Adam M. Grant. "The Mixed Effects of Online Diversity Training." Proceedings of the National Academy of Sciences 116, no. 16 (April 16, 2019): 7778–7783.
  • 26 May 2021
  • News

Diversity and Inclusion in the Workplace (with Frances Frei)

  • 04 Jan 2023
  • News

Beyond Bias: Improving Workplace Diversity in the Age of Algorithms

  • 2022
  • Conference Presentation

Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness

By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
Competition is prevalent in organizations. For example, people often compete against their colleagues for status and recognition in the workplace or for opportunities for advancement. Workers also compete against others to get hired into organizations in the first... View Details
Keywords: Status and Position; Organizational Culture; Motivation and Incentives; Behavior
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Smith, Samantha N., Edward H. Chang, Erika L. Kirgios, and Katherine L. Milkman. "Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness." In The Consequences of Competition in Organizations. Paper presented at the Academy of Management Annual Meeting, Joint Symposium, Seattle, WA, USA, 2022.
  • 31 Jan 2011
  • Research & Ideas

Taking the Fear out of Diversity Policies

If you start a discussion about workplace diversity policies, don't be surprised if the hopeful topics of ethnic, racial, and gender heterogeneity lead to negative discussions about sexism, bigotry, and... View Details
Keywords: by Carmen Nobel
  • 02 Jul 2025
  • Podcast

Designing Equitable Workplaces

The Harvard Kennedy School's Iris Bohnet and Siri Chilazi on the logic behind a systems-level approach to workplace fairness. How A-B testing and targeted interventions—incorporated in day-to-day workflow—can help organizations tap more of the talent pool. View Details
  • 2021
  • Article

Reflections: Voice and Silence in Workplace Conversations

By: Amy C. Edmondson and Tijs Besieux
We highlight conversations at work as an arena of change. Drawing on and extending the psychological safety literature, we offer a new framework to distinguish between productive and unproductive forms of both voice and silence. The framework’s four... View Details
Keywords: Conversation; Silence; Voice; Psychological Safety; Interpersonal Communication; Quality; Management Practices and Processes; Organizational Change and Adaptation
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Edmondson, Amy C., and Tijs Besieux. "Reflections: Voice and Silence in Workplace Conversations." Journal of Change Management 21, no. 3 (2021): 269–286.
  • 31 Jan 2011
  • News

Taking the Fear out of Diversity Policies

  • 11 Aug 2020
  • News

Find Your Allies

making decisions to issue millions of dollars of bonds,” she says. Today, Harris is vice chairman of global wealth management and a senior client adviser at Morgan Stanley in New York, which she joined in 1987. Harris says she wasn’t intimidated by the lack of View Details
Keywords: workplace diversity; gender diversity; career paths; career advice; leadership; networking; workplace relationships; Finance
  • Fast Answer

Workplace Diversity: Data Sources

Where can I find data on diversity in the workplace and labor markets? Resource Type Resource Description US. Government Agencies US Equal Opportunity Commission “Job Patterns For Minorities And Women... View Details
  • 05 Oct 2010
  • Working Paper Summaries

A Positive Approach to Studying Diversity in Organizations

Keywords: by Lakshmi Ramarajan & David Thomas
  • 09 Dec 2013
  • Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

In today's global work environment, it's a given that companies need culturally diverse teams to succeed. Both scientific studies and common sense tell us that having people with different viewpoints onboard increases the creativity that... View Details
Keywords: by Michael Blanding
  • 01 Jun 1998
  • News

Diversity and Community

Not so long ago in the business realm, diversity and social justice issues were consigned to a dim, neglected area somewhere at the corporation's farthest perimeter, or locked outside the company gates altogether. Earlier this year,... View Details
Keywords: Garry Emmons
  • 01 Jun 2009
  • News

Insights from the Post-Macho Workplace

study fit into your broader interest in workplace gender issues? Our research speaks to the question of how men construct identities in the workplace, and the role organizations can play in shaping this process. In other research, we have... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Oil and Gas Extraction; Mining
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