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  • December 2023
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Organizational Culture; Talent and Talent Management; Training; Banking Industry; Latin America; Central America; South America; Colombia
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  • November 15, 2022
  • Article

Using Simulations to Upskill Employees

By: Frank V. Cespedes, Trond Aas, Alex Hunt and Huw Newton-Hill
Reskilling employees tops the agenda in many organizations, according to a LinkedIn report. Korn Ferry estimates an 85-million person talent shortage by 2030, and McKinsey likens the challenge to the shift from agricultural to manufacturing work that occurred in the... View Details
Keywords: Employee Engagement; Managing People; Talent Development; Training; Human Capital; Experience and Expertise; Talent and Talent Management; Retention; Personal Development and Career
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  • 26 May 2022
  • Podcast

Wholesale upskilling - Walmart’s workforce value proposition

Businesses are getting strategic about skills building, focusing on what they and their employees need to reach their respective goals. As the largest private employer in the U.S., Walmart is looking to influence the direction of education and training, from basic... View Details
  • 15 Nov 2022
  • News

Using Simulations to Upskill Employees

  • 21 Oct 2019
  • Video

Upskilling Workers at Golden Triangle Development Link

    Harvard professor on A.I. job risks: We need to upskill and update business models

    Tsedal Neeley, Harvard Business School professor, joins 'Squawk Box' to discuss the population's fears of AI eventually taking their job, if organizations should rethink business models and more. View Details
    • 17 Feb 2022
    • News

    A Big Bet

    Tracy Palandjian (MBA 1997) and Gerald Chertavian (MBA 1992) (Photos by Susan Young) When Google announced a $100 million fund to expand skills training and job placement programs for low-income Americans, two HBS alumni were standing by: Tracy Palandjian (MBA 1997),... View Details
    Keywords: jobs training; social enterprise; upskilling; Technical and Trade Schools; Educational Services
    • 22 Aug 2021
    • News

    We Are Not Ready for the Asynchronous Future

    • August 2022
    • Case

    Meaningful Gigs

    By: Brian Trelstad and Rachel Philbin
    In October 2020, just a year after founding their company Meaningful Gigs, founders Ronnie Kwesi Coleman and Stephanie Nachemja-Burton prepared for a vital investment meeting with Rethink Education. They had already reached $400,000 in annually recurring revenue (ARR)... View Details
    Keywords: Venture Capital; Growth and Development Strategy; Revenue; Education Industry; Technology Industry; Africa; United States
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    • 25 Jan 2022
    • News

    Crescent School of Business, Chennai, Collaborates with Harvard Business School Online.

    • 12 PM – 1:15 PM EDT, 14 Apr 2021
    • Virtual Programming

    Unlocking Opportunity for America's Workforce

    Professor?Bill Sahlman?will discuss his new case, Guild Education: Unlocking Opportunity for Americas Workforce, with CEO and cofounder?Rachel Carlson. Guild connects employers and universities to provide employees with education as a benefit, transforming traditional... View Details
    • September–October 2023
    • Article

    Reskilling in the Age of AI

    By: Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic and Raffaella Sadun
    In the coming decades, as the pace of technological change continues to increase, millions of workers may need to be not just upskilled but reskilled—a profoundly complex societal challenge that will sometimes require workers to both acquire new skills and... View Details
    Keywords: Competency and Skills; AI and Machine Learning; Training; Adaptation; Employees; Digital Transformation
    Related
    • October 2023
    • Case

    Social Finance: Driving Accountability

    By: Robin Greenwood, Richard S. Ruback and Robert Ialenti
    Social Finance is a Boston-based nonprofit that works at the intersection of finance and policy. It raises, allocates, and manages capital to fund projects in the areas of education, early childhood development, criminal justice, and health. The case explores how... View Details
    Keywords: Growth and Development Strategy; Nonprofit Organizations; Training
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    • December 2021
    • Case

    The Instant Payment Mandate: The Central Bank of Brazil and Pix

    By: Lauren Cohen and Spencer C. N. Hagist
    João M. P. De Mello and his team at the Central Bank of Brazil are preparing a move that would seek to tilt the scales in favor of financial inclusion for the entire country. The innovation at hand is the unprecedented nation-wide instant payment scheme: Pix. The fruit... View Details
    Keywords: Fintech; Finance; Entrepreneurship; Innovation Strategy; Banking Industry; Brazil
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    • April 2019 (Revised June 2019)
    • Case

    From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves' (A)

    By: Tsedal Neeley, JT Keller and James Barnett
    Thierry Breton, chairman and CEO of IT company Atos, faced a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he was ready to take the next crucial step. Breton was convinced that rapid digital... View Details
    Keywords: Dual Digital Transformation; Transformation; Disruption; Employees; Competency and Skills; Training; Decision Making; Digital Transformation
    Related
    • May 2021
    • Teaching Note

    From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves'

    By: Tsedal Neeley
    Teaching Note for HBS Case Nos. 419-027 and 419-046. Thierry Breton, chairman and CEO of IT company Atos, faces a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he sees digital shockwaves... View Details
    Keywords: Multinational Firms and Management; Transformation; Strategy; Disruption; Employees; Competency and Skills; Training; Organizational Culture; Digital Transformation; Information Technology Industry
    Related
    • 2024
    • Working Paper

    Don’t Expect Juniors to Teach Senior Professionals to Use Generative AI: Emerging Technology Risks and Novice AI Risk Mitigation Tactics

    By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
    The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details
    Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise
    Related
    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • 26 Apr 2023
    • In Practice

    Is AI Coming for Your Job?

    Tsedal Neeley: Companies and workers should focus on upskilling Historically, technological revolutions have created more jobs than they have destroyed. The real concern that people should have is about whether they will be replaced by... View Details
    Keywords: by Kristen Senz; Technology
    • Web

    Podcasts - Managing the Future of Work

    the investment IQ 22 MAR 2024 | Managing the Future of Work AI's potential is tempered by the need for reliability and consistency in financial intelligence. How is Morningstar adopting the technology, upskilling its 10,000-strong global... View Details