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Show Results For
- All HBS Web
(544)
- News (195)
- Research (279)
- Events (2)
- Multimedia (8)
- Faculty Publications (144)
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- 2013
- Working Paper
Overcoming Organizational Barriers to Waste Heat Recovery
By: Chonnikarn Fern Jira and Deishin Lee
Waste heat recovery is a proven technology for improving energy efficiency and reducing the environmental impact of energy-intensive manufacturing firms. However, evidence suggests that opportunities for recovering waste heat are untapped. By showing how the process... View Details
- 2020
- Working Paper
Corporate Leadership and Creditor Recovery Rates: Evidence from Executive Gender
By: Clarissa Hauptmann, Syrena Shirley and Anywhere Sikochi
We examine the relationship between the gender of executives and corporate creditor recovery rates. Using 2,288 defaulted debt instruments, we find that female executives are associated with higher creditor recovery rates. Our findings are robust to tests that correct... View Details
Keywords: Executive Gender; Default; Recovery Rates; Debt; Corporate Bonds; Conservatism; Leadership; Gender; Borrowing and Debt; Bonds; Risk Management
Hauptmann, Clarissa, Syrena Shirley, and Anywhere Sikochi. "Corporate Leadership and Creditor Recovery Rates: Evidence from Executive Gender." Harvard Business School Working Paper, No. 20-087, February 2020.
- March 2001 (Revised March 2002)
- Background Note
Service Recovery
Discusses the value of service recovery to service organizations working to enhance customer loyalty. Also provides practical advice to managers and examines strategies proven helpful to service organizations in their recovery objectives. View Details
Hallowell, Roger H. "Service Recovery." Harvard Business School Background Note 801-342, March 2001. (Revised March 2002.)
- October 2016
- Case
Addicaid: Scaling a Digital Platform for Addiction Wellness and Recovery
By: Robert S. Huckman and Sarah Mehta
In 2013, Sam Frons founded Addicaid—a mobile application (app) that allowed people in addiction recovery to track their progress, check in with counselors, and connect with others in recovery programs. The app was grounded in cognitive behavioral therapy and used the... View Details
Keywords: Digital Health Interventions; Substance Use Disorder; Addiction Treatment; Addiction Recovery; Scale; Innovation; Health; Health Disorders; Health Industry; New York (city, NY)
Huckman, Robert S., and Sarah Mehta. "Addicaid: Scaling a Digital Platform for Addiction Wellness and Recovery." Harvard Business School Case 617-018, October 2016.
- Article
Strategic Management of Product Recovery
Manufacturers of an expanding range of durable products are facing regulatory and market pressures to manage the products they manufactured upon their end of life (EOL). In part, this attention is motivated by a growing number of countries—especially across Europe and... View Details
Keywords: Product; Environmental Sustainability; Cost Management; Government Legislation; Logistics; Risk and Uncertainty; Strategy; Europe; Asia; United States
Toffel, Michael W. "Strategic Management of Product Recovery." California Management Review 46, no. 2 (Winter 2004): 120–141.
- August 2023 (Revised October 2023)
- Teaching Note
OOFOS Recovery Footwear
By: Sunil Gupta and Celine Chammas
Teaching Note for HBS Case No. 523-003. View Details
- August 2022 (Revised September 2024)
- Case
OOFOS Recovery Footwear
By: Sunil Gupta and Celine Chammas
Gupta, Sunil, and Celine Chammas. "OOFOS Recovery Footwear." Harvard Business School Case 523-003, August 2022. (Revised September 2024.)
- December 2020 (Revised April 2021)
- Case
Arcos Dorados: A QSR Recovery Plan
By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
Reinhardt, Forest, José B. Alvarez, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados: A QSR Recovery Plan." Harvard Business School Case 721-023, December 2020. (Revised April 2021.)
- 27 Apr 2020
- Working Paper Summaries
Corporate Leadership and Creditor Recovery Rates: Evidence from Executive Gender
- Article
You Can't Rush a Recovery
By: Amar Bhidé
Bhidé, Amar. "You Can't Rush a Recovery." Wall Street Journal (April 9, 2009), A15.
- December 1981 (Revised February 1994)
- Case
Dade County Resource Recovery Project
By: David E. Bell
Bell, David E. "Dade County Resource Recovery Project." Harvard Business School Case 182-167, December 1981. (Revised February 1994.)
- October–December 2011
- Article
Preparing in Advance for Disaster Recovery
By: Herman B. Leonard, Douglas Ahlers and Arnold M. Howitt
Leonard, Herman B., Douglas Ahlers, and Arnold M. Howitt. "Preparing in Advance for Disaster Recovery." Global-is-Asian, no. 12 (October–December 2011): 40–41.
- 18 Feb 2002
- Research & Ideas
Wrap-up: Software, Telecom, and Recovery
Venture capital firms ask themselves tough questions these days. Among them: how can they dig out of the dot-com collapse? How should they invest going forward? How should the leader of a firm strike the right note for the future? And is it a field that graduating MBAs... View Details
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
reactors. Business management students are learning the lessons of Japan'scontinuing recovery from the double-disaster earthquake and tsunami.Photo: iStockPhoto Teaching And Learning Devastated but rebuilding, the Tohoku region is a... View Details
- October 2012 (Revised May 2014)
- Case
J Sainsbury Plc, Road to Recovery
By: John R. Wells and Galen Danskin
In 2012, J Sainsbury Plc (Sainsbury's), the number three supermarket chain in the UK with £22.3 billion in sales, appeared to have put the troubles of the past behind it. For over 70 years, Sainsbury's had been the UK's largest grocer, but Tesco had overtaken it in... View Details
Keywords: United Kingdom; Retailing; Food; Tesco; Sainsbury; Strategy; Competitive Strategy; Global Strategy; Retail Industry; United Kingdom
Wells, John R., and Galen Danskin. "J Sainsbury Plc, Road to Recovery." Harvard Business School Case 713-453, October 2012. (Revised May 2014.)
- Article
Child Care: The Hidden Barrier to Recovery
By: Joseph B. Fuller
Fuller, Joseph B. "Child Care: The Hidden Barrier to Recovery." Virginia Economic Review (Second Quarter 2020), 20.
- March 2017
- Supplement
Microfinance in India 2010-2016: Crisis and Recovery
By: Shawn Cole, Vikram Gandhi, Caitlin Reimers and Yannick Saleman
SKS, India's leading microfinance firm, is challenged when politicians declaim microfinance as exploitation of the poor and severely restrict business practices. View Details
Keywords: Microfinance; Government Administration; Policy; Capital Markets; Crisis Management; Poverty; Financial Services Industry; India
Cole, Shawn, Vikram Gandhi, Caitlin Reimers, and Yannick Saleman. "Microfinance in India 2010-2016: Crisis and Recovery." Harvard Business School Supplement 217-070, March 2017.
- December 2020
- Supplement
Portugal - an Economic Recovery Plan
- August 1985
- Case
Economic Recovery Tax Act of 1981
By: Michael G. Rukstad and Nancy F. Koehn
Rukstad, Michael G., and Nancy F. Koehn. "Economic Recovery Tax Act of 1981." Harvard Business School Case 386-038, August 1985.
- July–August 1990
- Article
The Profitable Art of Service Recovery
By: C. Hart, J. Heskett and W. Earl Sasser
Keywords: Profit
Hart, C., J. Heskett, and W. Earl Sasser. "The Profitable Art of Service Recovery." Harvard Business Review 68, no. 4 (July–August 1990): 148–156.