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  • All HBS Web  (110)
    • News  (38)
    • Research  (50)
    • Multimedia  (4)
  • Faculty Publications  (24)

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  • All HBS Web  (110)
    • News  (38)
    • Research  (50)
    • Multimedia  (4)
  • Faculty Publications  (24)
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  • April 2009 (Revised December 2015)
  • Case

Dot.com: Online Pet Retailing

By: Tom Nicholas and David Chen
From 1995 to 1999, the U.S. experienced a period of tremendous growth in its information technology (IT) sector. The IT industry, although it accounted for less than 10% of the U.S. economy's total output, contributed disproportionately to economic growth. One market... View Details
Keywords: Entrepreneurship; Price Bubble; Growth and Development Strategy; Failure; Competitive Strategy; Online Technology; Retail Industry
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Nicholas, Tom, and David Chen. "Dot.com: Online Pet Retailing." Harvard Business School Case 809-117, April 2009. (Revised December 2015.)
  • August 2019 (Revised August 2022)
  • Case

Baroo (A): Pet Concierge

By: Thomas R. Eisenmann and Susie L. Ma
Baroo CEO Lindsay Hyde was facing unrest from the board of her pet services startup in August 2017. One board member (and lead investor) was alarmed that Baroo’s growth was slowing while its appetite for funding was accelerating. Hyde wanted to hit the gas and continue... View Details
Keywords: Entrepreneurship; Outcome or Result; Failure; Business and Shareholder Relations; Venture Capital; Governing and Advisory Boards; Opportunities; Strategy; Service Industry; United States; Massachusetts
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Eisenmann, Thomas R., and Susie L. Ma. "Baroo (A): Pet Concierge." Harvard Business School Case 820-011, August 2019. (Revised August 2022.)
  • 24 Aug 2021
  • Cold Call Podcast

Why Did Pet Concierge Startup Baroo Fail?

Keywords: Re: Thomas R. Eisenmann; Technology; Service
  • February 2000 (Revised March 2000)
  • Case

Pet Doctors: 1999

By: Paul A. Gompers and David James Alexander Grant
Describes the decisions confronting David Hodges and Garret Turley about whether to grow their chain of veterinary clinics in the United Kingdom. Turley and Hodges must decide whether to attempt to speed up their acquisition pace and raise venture capital. View Details
Keywords: Decisions; Venture Capital; Expansion; Acquisition; Service Industry; United Kingdom
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Gompers, Paul A., and David James Alexander Grant. "Pet Doctors: 1999." Harvard Business School Case 200-016, February 2000. (Revised March 2000.)
  • April 1991 (Revised November 1993)
  • Supplement

Cat Fight in the Pet Food Industry (D)

By: David J. Collis
Describes important developments in the pet food industry in 1989, 1990, and 1991, focusing on competitive dynamics among the industry's major players. View Details
Keywords: Competition; Food and Beverage Industry
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Collis, David J. "Cat Fight in the Pet Food Industry (D)." Harvard Business School Supplement 391-197, April 1991. (Revised November 1993.)
  • January 2011
  • Teaching Note

Online Pet Supply Retailing (TN)

By: Tom Nicholas
Teaching Note for 809-117. View Details
Keywords: Economic Growth; Internet and the Web; Business Startups; Failure; Information Technology; Market Entry and Exit; Decisions; Retail Industry; United States
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Nicholas, Tom. "Online Pet Supply Retailing (TN)." Harvard Business School Teaching Note 811-066, January 2011.
  • April 1991 (Revised October 1993)
  • Supplement

Cat Fight in the Pet Food Industry (C)

By: David J. Collis
Describes significant developments in the pet food industry in 1987 and 1988, focusing on the competitive interactions among the industry's major players. View Details
Keywords: Competition; Food and Beverage Industry
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Collis, David J. "Cat Fight in the Pet Food Industry (C)." Harvard Business School Supplement 391-196, April 1991. (Revised October 1993.)
  • April 1991 (Revised October 1993)
  • Case

Cat Fight in the Pet Food Industry (A)

By: David J. Collis
Describes the pet food industry in the mid-eighties prior to the breakout of a major competitive battle as manufacturers fight for share. Illustrates how when there are benefits to play in multiple markets, competitors will take action in one market to preserve their... View Details
Keywords: Cost vs Benefits; Forecasting and Prediction; Financial Markets; Management Analysis, Tools, and Techniques; Ownership Stake; Competition; Corporate Strategy; Food and Beverage Industry
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Collis, David J. "Cat Fight in the Pet Food Industry (A)." Harvard Business School Case 391-189, April 1991. (Revised October 1993.)
  • May 2018 (Revised February 2019)
  • Teaching Note

Greg Mazur and the Purchase of Great Eastern Premium Pet Foods

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
Teaching Note for HBS No. 211-085. Greg Mazur (HBS 1997) identified a small firm, Great Eastern Premium Pet Food, in December of 1998 that fit his search criteria and decided to offer the seller a cash price of $1.2 million plus an earn-out equal to 1% of revenue over... View Details
Keywords: Acquisition; Entrepreneurship; Financing and Loans; Negotiation Deal; Strategic Planning; Valuation; Analysis
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Ruback, Richard S., Royce Yudkoff, and Ahron Rosenfeld. "Greg Mazur and the Purchase of Great Eastern Premium Pet Foods." Harvard Business School Teaching Note 218-122, May 2018. (Revised February 2019.)
  • February 2011 (Revised February 2018)
  • Case

Greg Mazur and the Purchase of Great Eastern Premium Pet Foods

By: Richard S. Ruback and Royce Yudkoff
Greg Mazur decided to purchase a small business after graduating from the Harvard Business School. The case explores his decision about whether or not he should finalize his deal to purchase Great Eastern Premium Pet Foods, Inc. ("GEPP"). It gives students the... View Details
Keywords: Mergers and Acquisitions; Entrepreneurship; Financing and Loans; Negotiation Deal; Negotiation Preparation; Strategic Planning; Valuation
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Ruback, Richard S., and Royce Yudkoff. "Greg Mazur and the Purchase of Great Eastern Premium Pet Foods." Harvard Business School Case 211-085, February 2011. (Revised February 2018.)
  • April 1991 (Revised August 1995)
  • Supplement

Cat Fight in the Pet Food Industry (B)

By: David J. Collis
Describes the contest for the takeover of Anderson Clayton as industry players compete for one of the seven major dog food makers. View Details
Keywords: Business or Company Management; Bids and Bidding; Competition; Corporate Strategy; Food and Beverage Industry
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Collis, David J. "Cat Fight in the Pet Food Industry (B)." Harvard Business School Supplement 391-195, April 1991. (Revised August 1995.)
  • March 2018 (Revised September 2019)
  • Case

Chewy.com (A)

By: Jeffrey F. Rayport and Matthew G. Preble
In late 2013, Ryan Cohen, cofounder and CEO of online pet products retailer Chewy.com, faces a “bet the company decision”—whether to stay with a third-party logistics provider (3PL) for all of its e-commerce fulfillment or to take the function in house. Cohen worries... View Details
Keywords: Pet Food; Pet Products; Retail; Growth and Development Strategy; Service Operations; Decision Choices and Conditions; E-commerce; Retail Industry; Service Industry; Florida; United States
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Rayport, Jeffrey F., and Matthew G. Preble. "Chewy.com (A)." Harvard Business School Case 818-079, March 2018. (Revised September 2019.)
  • March 2018
  • Supplement

Chewy.com (B)

By: Jeffrey F. Rayport and Matthew G. Preble
Cohen and Chewy’s other board members decided to fully insource order fulfilment and commenced building an order fulfilment center near its 3PL partner’s facility. As soon as the 3PL learned that Chewy would be managing its own order fulfillment; however, it decided to... View Details
Keywords: Pet Food; Pet Products; Retail; Growth and Development Strategy; Service Operations; Decision Choices and Conditions; E-commerce; Retail Industry; Service Industry
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Rayport, Jeffrey F., and Matthew G. Preble. "Chewy.com (B)." Harvard Business School Supplement 818-105, March 2018.
  • November 2018
  • Supplement

Greg Mazur and the Purchase of Great Eastern Premium Pet Foods

By: Richard S. Ruback and Royce Yudkoff
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Ruback, Richard S., and Royce Yudkoff. "Greg Mazur and the Purchase of Great Eastern Premium Pet Foods." Harvard Business School Multimedia/Video Supplement 219-716, November 2018.
  • August 5, 2021
  • Article

How to Build a Life: Which Pet Will Make You Happiest?

By: Arthur C. Brooks
Citation
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Brooks, Arthur C. "How to Build a Life: Which Pet Will Make You Happiest?" The Atlantic (August 5, 2021).
  • Article

Petting Away Pre-exam Stress: The Effect of Therapy Dog Sessions on Student Well-being

By: Emma Ward-Griffin, Patrick Klaiber, Hanne Collins, Rhea L. Owens, Stanley Coren and Frances S Chen
Recently, many universities have implemented programmes in which therapy dogs and their handlers visit college campuses. Despite the immense popularity of therapy dog sessions, few randomized studies have empirically tested the efficacy of such programmes. The present... View Details
Keywords: Well-being; Happiness
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Ward-Griffin, Emma, Patrick Klaiber, Hanne Collins, Rhea L. Owens, Stanley Coren, and Frances S Chen. "Petting Away Pre-exam Stress: The Effect of Therapy Dog Sessions on Student Well-being." Stress & Health 34, no. 3 (August 2018): 468–473.
  • March 2025
  • Supplement

Greg Mazur and the Purchase of Great Eastern Premium Pet Foods (B)

By: Richard S. Ruback and Royce Yudkoff
Pre-abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details. View Details
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Ruback, Richard S., and Royce Yudkoff. "Greg Mazur and the Purchase of Great Eastern Premium Pet Foods (B)." Harvard Business School Multimedia/Video Supplement 225-722, March 2025.
  • June 1991 (Revised December 1995)
  • Teaching Note

Cat Fight in the Pet Food Industry (A), (B), (C), and (D), Teaching Note

By: David J. Collis
Teaching Note for (9-391-189), (9-391-195), (9-391-196), and (9-391-197). View Details
Keywords: Food and Beverage Industry
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Collis, David J. "Cat Fight in the Pet Food Industry (A), (B), (C), and (D), Teaching Note." Harvard Business School Teaching Note 391-276, June 1991. (Revised December 1995.)
  • 2018
  • Working Paper

Ethical Hedonism? The Diffusion of Fair Trade and Ecological Certifications to Luxury, Lifestyle and Illicit Goods.

By: Kristin Sippl
Book project exploring ethical consumption options in four understudied lifestyle sectors: jewelry, cannabis, pets and plastics. View Details
Keywords: Ethics; Spending; Consumer Behavior; Age; Luxury
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Sippl, Kristin. "Ethical Hedonism? The Diffusion of Fair Trade and Ecological Certifications to Luxury, Lifestyle and Illicit Goods." Working Paper, September 2018.
  • September 2009 (Revised May 2011)
  • Case

Sniffing Out Opportunities at PetSmart

By: V.G. Narayanan and Lisa Brem
The pet and pet supply industry was one of the few bright lights in an otherwise dismal retail outlook in 2009. This case gives background pet retail industry information and strategic positioning information for both PetSmart and PETCO to enable students to develop... View Details
Keywords: Balanced Scorecard; Industry Growth; Industry Structures; Competitive Strategy; Retail Industry
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Narayanan, V.G., and Lisa Brem. "Sniffing Out Opportunities at PetSmart." Harvard Business School Case 110-025, September 2009. (Revised May 2011.)
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