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  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

Well-intentioned people often start the new calendar year with a long list of personal resolutions, only to abandon most of them before Valentine’s Day. Alas, it’s a lot easier to make New Year’s View Details
Keywords: by Carmen Nobel
  • December 31, 2020
  • Article

How to Build a Life: New Year's Resolutions That Will Actually Lead to Happiness

By: Arthur C. Brooks
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  • 03 Jan 2018
  • Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

Red shoes can help you stand out at the office. Credit:  iStock Welcome to January, dear readers! We at Harvard Business School Working Knowledge want nothing but the best for you in the new year. And for those of you who have made View Details
Keywords: by Carmen Nobel
  • June 2001
  • Supplement

GE's Early Dispute Resolution Initiative (B)

By: Michael A. Wheeler and Gillian Morris
Early Dispute Resolution (EDR) has proved successful at GE. Yet, when Michael McIlwrath, new counsel at an Italian subsidiary, attempted to translate it to his company, problems arose. He had to gain internal acceptance, and explain the concept of early mediation to a... View Details
Keywords: Business Subsidiaries; Globalization; Lawsuits and Litigation; Organizational Culture; Performance Effectiveness; Problems and Challenges; Conflict of Interests; Complexity; Italy; New York (state, US)
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  • Research Summary

Mediation and Alternative Dispute Resolution

By: Michael A. Wheeler

Disputes between organizations and among individuals are an all-too-familiar feature of modern life. Lengthy court proceedings consume resources, damage relationships, and often yield outcomes that do not fully satisfy the real needs of the litigants. As a result,... View Details

  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

Ambitious New Year’s resolutions often end in disappointment. So instead of setting unrealistic goals in 2022, business leaders should consider making smaller, simpler changes—and they just might see better... View Details
Keywords: by Kristen Senz
  • April 2001 (Revised February 2002)
  • Case

Level (3) Communications in 2001: The 'Pivotal Year'

Level (3) is one of the most distinctive of the new "fiber backbone" start-ups in the year 2001. Unlike its competitors, Level (3) has built its fiber network--and organization--in such a way that it should be able to utilize future generations of technologically... View Details
Keywords: Communication Technology; Risk Management; Industry Growth; Competitive Advantage; Telecommunications Industry; United States
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  • July 2021
  • Article

Electronic Trace Data and Legal Outcomes: The Effect of Electronic Medical Records on Malpractice Claim Resolution Time

By: Sam Ransbotham, Eric Overby and Michael C. Jernigan
Information systems generate copious trace data about what individuals do and when they do it. Trace data may affect the resolution of lawsuits by, for example, changing the time needed for legal discovery. Trace data might speed resolution by clarifying what events... View Details
Keywords: Analytics and Data Science; Lawsuits and Litigation; Digital Transformation; Welfare; Health Industry
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  • 19 Dec 2018
  • Sharpening Your Skills

New Year, New Habits

When a new year rolls around, many of us ponder resolutions to improve our work habits. Maybe we wish to behave a little better with colleagues, become more organized, or actually take breaks during the day.... View Details
Keywords: by Sean Silverthorne
  • March 2022 (Revised March 2022)
  • Case

Transformation at Loyola New Orleans (A)

By: David Fubini and Patrick Sanguineti
In August of 2018, Tania Tetlow is inaugurated as President of Loyola University New Orleans, in the midst of turmoil. Prior to her start, the university was given a final warning to land a balanced budget by year's end by its accreditors or risk facing probation. It... View Details
Keywords: Higher Education; Financial Condition; Crisis Management; Change Management; Trust; Transformation; New Orleans
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  • March 2022 (Revised March 2022)
  • Supplement

Transformation at Loyola New Orleans (B)

By: David Fubini and Patrick Sanguineti
In August of 2018, Tania Tetlow is inaugurated as President of Loyola University New Orleans, in the midst of turmoil. Prior to her start, the university was given a final warning to land a balanced budget by year's end by its accreditors or risk facing probation. It... View Details
Keywords: Higher Education; Financial Condition; Crisis Management; Change Management; Trust; Transformation
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  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

than a year's work by a division manager and his team. They had developed advertising, prepared promotional materials, crafted a sales and distribution plan, and assigned responsibilities for different parts of the plan. All that was... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53636 Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor By: Gross, Daniel P. Abstract—Using the farm tractor as a case study, I show that... View Details
Keywords: Carmen Nobel
  • August 2002 (Revised June 2003)
  • Case

New Wachovia (A), The

By: Carliss Y. Baldwin and Jeremy Swinson
In April 2001, First Union Corp. announced an agreement to merge with Wachovia Corp., a fellow North Carolina-based commercial bank. While the banks were preparing to consummate the merger, SunTrust Banks, Inc. of Atlanta, made a hostile offer for Wachovia, setting in... View Details
Keywords: Voting; Mergers and Acquisitions; Conflict and Resolution; Banks and Banking; Banking Industry; Atlanta; North Carolina
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  • April 2012
  • Case

Introducing iSnack 2.0: The New Vegemite

By: Anat Keinan, Francis Farrelly and Michael Beverland
Vegemite is an iconic Australian breakfast spread and is often seen as a quintessential Australian product. This case focuses on Kraft's decision to revitalize brand performance through the introduction of a brand extension. Drawing on extensive social media analysis... View Details
Keywords: Food; Product Launch; Conflict and Resolution; Brands and Branding; Consumer Products Industry; Food and Beverage Industry
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  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

on retail prices. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52208 January 2017 Journal of Conflict Resolution Beyond Zeroes and Ones: The Intensity and Dynamics of Civil Conflict By: Chaudoin, Stephen, Zachary... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

times and came from many countries, the alumni who filled Burden that morning all shared an intense curiosity about where the new Dean intended to take their School. Just shy of 100 days into his tenure, Nohria came prepared with answers.... View Details
Keywords: by Roger Thompson; Education
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

have included a number of new countries. We have now seventy-five in the Global Competitiveness Report, many of them from Central America, but also from Central and Eastern Europe, Asia and Africa. Estonia and Slovenia—and I wanted to... View Details
Keywords: by Staff
  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

the fact that they are often breaking new ground. . . . "A lot of people think that dot-coms in Asia are just taking U.S. technology and replicating the same business models. That may have been a valid criticism in the past, but... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

2018 New York: Cambridge University Press American Fair Trade: Proprietary Capitalism, Corporatism, and the 'New Competition', 1890–1940 By: Phillips Sawyer, Laura Abstract—American Fair Trade explores the contested political and legal... View Details
Keywords: Sean Silverthorne

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