magic - Publications - Faculty & Research

01 Sep 2012
News

Reunion Magic

Dean Nitin Nohria Professor Tom DeLong Photos by Tom Fitzsimmons and Neal Hamberg Spring 2012 Reunion Photo Galleries Spring reunions are always a big event on campus, and the 2012 edition, held May 31–June 3, was bigger than most. An all-time record was set with 3,399... View Details

Keywords: Professor Thomas J. DeLong; reunions; Colleges, Universities, and Professional Schools; Educational Services

25 Jul 2012
News

Movie Magic

Kaplan: "Automated retail" dispenses movie magic. Photo courtesy Gregg Kaplan/Redbox If you’ve seen one at your local US grocery store, you know that “vending machine” is an inadequate description for Redbox, the sleek, red (of course) kiosks that dispense new-release... View Details

Keywords: vending machines; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; General Merchandise Stores; Retail Trade

01 Sep 2013
News

Faculty Opinion: No Magic Bullet

getting in shape, it is a process. There's no magic bullet, but in the long run, this process will help you experience a greater level of satisfaction in your life and career. —Robert Steven Kaplan is the Martin Marshall Professor of... View Details

01 Feb 2012
News

Magic And Innovation: Often The Twain Shall Meet

31 Oct 2013
News

The Secret Magic Behind Netflix Customer Service

06 Aug 2019
News

The Magic That Makes Customer Experiences Stick

01 Sep 2016
News

11 Magic Phrases to Make Anyone Trust You

03 Dec 2017
News

GE Struggles To Show It Still Has Magic Touch

01 Jun 2009
News

Magician Turns HBS Upside Down

QUITE SOME TRICK: Randal rendering an HBS classroom speechless, at least momentarily. Innovation and magic are kindred activities: Both can amaze and upend reality while introducing something new or totally unexpected, as if from nowhere,... View Details

Keywords: magic; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment