front line employees - Publications - Faculty & Research

10 Apr 2020
News

Leadership on the Front Line

Keywords: Executive, Legislative, and Other General Government Support; Government

01 Sep 2012
News

Expertise From The Front Lines Of The Eurozone

Roscini As news headlines continue to validate uncertainty about the European debt crisis, HBS students have a direct line to an expert in the field. Senior Lecturer Dante Roscini (MBA 1988), the L.E. Simmons Faculty Fellow, left a... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Funds, Trusts, and Other Financial Vehicles; Finance

02 Jul 2012
News

Respecting employees can boost bottom line

30 Nov 2020
News

Community Health Workers on the Front Lines of Disease Control

27 Oct 2014
News

Track Customer Service, but Don't Forget the Financials

Keywords: customer satisfaction; financial results; front line employees; decision making

26 Oct 2016
News

Why Rebel Employees Are Hard To Manage—And Good For The Bottom Line

08 Oct 2020
News

The Long Fix - Lessons from the Front Lines of Health Care and Health Tech

18 Jun 2020
News

Perspectives in Health: Thermo Fisher - Developing Diagnostic and Equipment for the Front Lines of COVID

Keywords: Miscellaneous Manufacturing; Manufacturing

01 Dec 1996
News

Meditations on the Bottom Line

order that has survived this kind of transition." Despite ongoing challenges such as establishing cash flow, keeping up employee morale, and maintaining the organization's core spiritual values in the face of fiscal uncertainty, Bothwick... View Details