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  • All HBS Web  (124)
    • News  (22)
    • Research  (81)
  • Faculty Publications  (61)

Show Results For

  • All HBS Web  (124)
    • News  (22)
    • Research  (81)
  • Faculty Publications  (61)
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  • 04 Aug 2022
  • News

Is Ecommerce the Antidote to Ongoing Retailer Challenges?

  • 25 Sep 2019
  • News

Leading the Evolution of E-Commerce

Photo via the New York Observer Photo via the New York Observer When Jennifer Fleiss (MBA 2009) started Rent the Runway with HBS classmate Jenn Hyman, the pair were in their 20s—two scrappy entrepreneurs who built the concept of renting designer clothing into a... View Details
Keywords: ecommerce; work-life balance; entrepreneurship; Retail Trade
  • 01 Mar 2014
  • News

Case Study: Gazelle's New Predators

Illustration by Istvan Banyai Since 2006, Gazelle has offered consumers an answer to the question of what to do with their old electronic devices when they upgrade: Sell them to us. Customers can go to Gazelle's website; get a price for their used smartphone, tablet,... View Details
Keywords: ecommerce; Kathy Korman Frey; Telecommunications; Information; News, Library, Internet, and Other Services; Information; Retail Trade
  • 01 Nov 2013
  • News

Selling Crafts with a Story

Jennifer Lee Koss by Maureen Harmon For weeks in 2012, Jennifer Lee Koss (MBA 2008) and Kena Paranjape held early- morning meetings at La Bohème coffee shop in Toronto. The discussion centered on a possible business venture. The meeting spot made sense; it was near... View Details
Keywords: Maureen Harmon; crafts; hobbies; ecommerce; Miscellaneous Store Retailers; Retail Trade; Arts, Entertainment
  • 06 Dec 2021
  • News

Action Plan: Whole Sale

The future of retail won’t be brick and mortar or online, says Musab Balbale (MBA 2007). Instead, it will be a more inclusive combination of the two. Balbale, who spent several years of his career focused exclusively on online sales, is testing that theory at scale as... View Details
Keywords: April White; ecommerce; bricks and mortar; marketing; beauty
  • 20 Oct 2019
  • News

Rent the Runway Opens Galway Office

Keywords: ecommerce; leadership; women in business; Ireland; entrepreneurship; Retail Trade
  • 13 Mar 2017
  • News

Mentoring of entrepreneurs is missing in India

  • 13 Aug 2018
  • News

Under CEO Hubert Joly, Best Buy Moving Forward In The Age Of Amazon

  • 12 Nov 2021
  • News

Why the Chip Shortage Drags On and On … and On

  • 04 Mar 2015
  • News

Retail Reaches a Tipping Point—Which Stores Will Survive?

  • 15 Oct 2012
  • News

Retailers curb online shopping with in-store deals

  • 05 Jul 2021
  • News

Jeff Bezos Steps Down as Amazon CEO

  • 23 Jan 2020
  • News

Digital Transformation’s Emerging Effect on Customer Expectations

  • 01 Mar 2024
  • News

Case Study: Testing the Waters

Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade
  • 01 Sep 2020
  • News

Giving Amazon the Boot

When the coronavirus pandemic led many brick-and-mortar retailers to close their doors, consumers turned to online shopping in record numbers—US ecommerce sales rose by 31.8 percent between the first and second quarter of 2020 to $211.5... View Details
Keywords: Lisa Scanlon Mogolov; Miscellaneous Store Retailers; Retail Trade
  • 10 Oct 2018
  • News

Working with a Giver’s Spirit

low-income people across Southeast Asia to have access to money-saving ecommerce and other mobile content. Supply Philippine smallholder cocoa farmers with best-in-industry knowledge, planting materials, fertilizers, and loan products,... View Details
  • 06 Dec 2017
  • News

Puzzle Master

towards digital experiences that enhance customer engagement. In an interview with Black Enterprise, Williams-Sonoma Vice President and Head of Strategy & Business Anddria Clack-Rogers Varnado (MBA 2014) said, “Technology has always been a part of our business... View Details
  • 22 Feb 2022
  • News

Case Study: Welcome Aboard

stores in the fall of 2021 and through an ecommerce channel in early 2022. The switch has better aligned the company with the wave of interest in sports tech and connected health, Cass notes, and distanced it from the more saturated... View Details
Keywords: Jen McFarland Flint
  • 12 Feb 2016
  • News

Creating Common Ground in Communities of Conflict

catch up,” she says. Questioning the status quo has also inspired Mendhro to launch VIDA, a venture-based ecommerce platform based in San Francisco that connects designers across the globe with producers, to manufacture original apparel... View Details
Keywords: Jill Radsken
  • 01 Dec 2020
  • News

The Camel and the Unicorn

instance, ecommerce companies have had to develop systems that allow buyers to pay cash on delivery so they can address trust issues and serve unbanked populations. But more generally, it also means that startups are being built for a... View Details
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