e-commerce - Publications - Faculty & Research

01 Sep 2013
News

The New Rules of E-Commerce

One day in 2010 the CEO of Japanese e-commerce giant Rakuten announced that thousands of employees would soon conduct business in a tongue most of them knew nothing about: English. Within days all the signs at the Tokyo headquarters were... View Details

Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade

06 Feb 2015
News

The Billion-Dollar E-commerce Company You Know Nothing About

Keywords: e-commerce; Nonstore Retailers; Retail Trade

14 Aug 2014
News

E-Commerce Is Not Eating Retail

Keywords: e-commerce; bricks and mortar stores; retail industry; sales strategy; Miscellaneous Store Retailers; Retail Trade

24 Apr 2014
News

Empowering Japan through e-commerce

hundreds of cases, a light clicked on. “It was in an HBS classroom that I first considered starting my own company,” he says. Rakuten operates e-commerce businesses in 13 countries, spearheaded a $100 million investment in Pinterest, and... View Details

25 Sep 2019
News

Leading the Evolution of E-Commerce

allowing more time to focus on what the consumer wants, she says. What the consumer wants is what Fleiss—a mother of three—also wants: efficiency and ease of use. “The idea here is to combine the convenience of e-commerce with the... View Details

Keywords: ecommerce; work-life balance; entrepreneurship; Retail Trade

01 Apr 2001
News

William Fung: E-Commerce and Efficiency

Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our business is,” he insists. “We’re... View Details

Keywords: Alejandro Reyes; Clothing and Clothing Accessories Stores; Retail Trade

17 Mar 2022
News

Pandemic’s E-Commerce Surge Proves Less Persistent, More Varied

05 May 2014
News

Acustom Apparel Takes On E-Commerce

Keywords: Clothing and Clothing Accessories Stores; Retail Trade

23 Feb 2010
News

A Search Engine for Global E-commerce

Keywords: Wholesale Trade

11 Oct 2012
News

E-Commerce Challenges and Opportunities in Asia

07 Oct 2024
News

How E-Commerce Is Making China’s Deflation Worse

02 Jul 2014
News

Selling Through Storytelling: E-Commerce Site Celebrates American Crafts

07 Feb 2014
News

How Shoptiques is Helping Independent Boutiques Tackle E-Commerce

Keywords: fashion; Retail Trade

16 Apr 2015
News

Why e-commerce giants must reinvent, and why the human touch is still vital

12 Jul 2021
News

Inflation Threat May Be Boosted by Changes in Globalization, Demographics and E-Commerce

06 May 2015
News

Two Retail Veterans Take Aim at Amazon’s E-Commerce Reign

Keywords: Nonstore Retailers; Retail Trade

29 Dec 2021
News

Should Retailers Split E-Commerce From Stores? A High-Level Debate

13 Feb 2013
News

Everything but the Cook

Keywords: e-commerce; News, Library, Internet, and Other Services; Information; Food Services and Drinking Places; Hospitality

01 Mar 2006
News

Second Acts

When Glen Meakem (MBA ’91) couldn’t persuade his employer, General Electric, that he was on to a hot idea to revamp corporate purchasing using the Internet, he quit and started his own firm, FreeMarkets, which charted the way for successful business-to-business... View Details

Keywords: e-commerce; B2B; Securities, Commodities, and Other Financial Investments; Finance; News, Library, Internet, and Other Services; Information

01 Mar 2012
News

Learning to Speak the Language of Business

merchants to build relationships with their customers,” says Mikitani, Rakuten’s founder, chairman, and CEO. Amazon offers neither experience, he adds. Launched in 1997, Rakuten’s online shopping mall now hosts more than 37,000 merchants, and the company has expanded... View Details

Keywords: Roger Thompson; e-commerce; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade

Publications