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- Faculty Publications (6)
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- All HBS Web (35)
- Faculty Publications (6)
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- 06 Dec 2021
- News
In My Humble Opinion: Come Clean
have missed a cracked button in inspection, we didn’t fold the collar up as requested by the customer, etc.” “No second grader says, ‘I want to work in dry cleaning when I grow up.’” “No second grader says,... View Details
- 30 Jan 2021
- News
Finding a Fresh Approach to Dry Cleaning
Photo credit: Bonnie Jo Mount/The Washington Post Photo credit: Bonnie Jo Mount/The Washington Post Dry cleaning might appear to be a cut and dry business—and in many cases it... View Details
- 01 Jun 2024
- News
Again and Again
habitual act of cleaning your teeth, Norton says. Habits help us get things done, but rituals animate us and enhance our lives. These ideas form the basis of Norton’s new book, The Ritual Effect: From Habit to Ritual, Harness the... View Details
- 01 Jun 1997
- News
Ronald P. Mitchell
deficits," says the genial second-year student. As president of the Student Association (SA), one of Mitchell's primary tasks was to bring concessions - student-run businesses offering goods and services such as stationery supplies and View Details
Keywords: Judith A. Ross
- 01 Sep 2011
- News
Green Day
30 to 40 tons of dry biomass per hectare (just under 2.5 acres). (The energy balance ratio of corn ethanol is around 1 to 1, while sugarcane ethanol stands at about 8 to 1.) None of this was lost on Brazilian native Ana Maria Diniz (OPM... View Details
- 16 Dec 2016
- News
An Environmental Epiphany
there so that we could replenish our water supply. As we got to the watering hole-- looking forward to the cold, fresh water-- we found a dry hole. And somehow, the inside struck me-- how dependent we are, as humans, on this planet we... View Details
- 01 Apr 1996
- News
Stewards of the Seventh Generation
is lost money." Sam Johnson (MBA '52) loves to tell the story about how his grandfather once sold the family's famed floor wax to a London shopkeeper. One presumably foggy day in 1913, the elder Johnson entered a hardware store and proceeded to polish, buff, and View Details
- 01 Sep 2007
- News
Riding It Out
feeder,” he says. “Our customers are the same sort of people who have ZOOTS do their dry cleaning and who get their DVDs through Netflix,” Gisholt remarks. “It’s another way to put something else in your... View Details
- 01 Feb 2001
- News
Drilling Down
measurement of liquids in the petroleum industry, it contains 42 U.S. standard gallons. Abbreviated to "bbl." Christmas Tree: A multivalve device that channels fluid flows from a well into a pipeline. Duster: A dry well. Elephant: A "real... View Details