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- 06 Dec 2021
- News
In My Humble Opinion: Come Clean
have missed a cracked button in inspection, we didn’t fold the collar up as requested by the customer, etc.” “No second grader says, ‘I want to work in dry cleaning when I grow up.’” “No second grader says,... View Details
- 30 Jan 2021
- News
Finding a Fresh Approach to Dry Cleaning
Photo credit: Bonnie Jo Mount/The Washington Post Photo credit: Bonnie Jo Mount/The Washington Post Dry cleaning might appear to be a cut and dry business—and in many cases it... View Details
- January 2023
- Article
Social Networks, Ethnicity, and Entrepreneurship
By: William R. Kerr and Martin Mandorff
We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example, Koreans are 34 times more concentrated in self-employment for dry cleaning than other... View Details
Kerr, William R., and Martin Mandorff. "Social Networks, Ethnicity, and Entrepreneurship." Journal of Human Resources 58, no. 1 (January 2023): 183–220.
- 2020
- Working Paper
Social Networks, Ethnicity, and Entrepreneurship
By: William R. Kerr and Martin Mandorff
We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example, Koreans are 34 times more concentrated in self-employment for dry cleaning than other... View Details
Keywords: Self-employed; Occupation; Entrepreneurship; Social Entrepreneurship; Industry Clusters; Ethnicity; Immigration; Networks; United States
Kerr, William R., and Martin Mandorff. "Social Networks, Ethnicity, and Entrepreneurship." Harvard Business School Working Paper, No. 16-042, October 2015. (Revised November 2020. NBER Working Paper Series, No. 21597, September 2015)
- June 2007 (Revised March 2008)
- Case
Zoots - Financing Growth (A)
By: Michael J. Roberts, William A. Sahlman and Todd Krasnow
Traces the genesis and founding of Zoots, the largest chain of dry cleaning establishments in the U.S. Founded by some of the founders of the very successful Staples chain, the company raises a very large amount of capital without fully proving its business model, and... View Details
Keywords: Business Startups; Decision Choices and Conditions; Venture Capital; Financial Strategy; Investment Return; Growth and Development Strategy; Valuation; United States
Roberts, Michael J., William A. Sahlman, and Todd Krasnow. "Zoots - Financing Growth (A)." Harvard Business School Case 807-139, June 2007. (Revised March 2008.)
- 20 Oct 2015
- First Look
October 20, 2015
illustrative example, we show that production subsidies of higher investment and production cost technologies (such as carbon capture and storage technologies) have no effect on the firm's optimal total capacity when firms own a portfolio of both View Details
Keywords: Sean Silverthorne
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
economy,” says Kerr, adding that the phenomenon cuts across industries, with lower-skilled immigrants opening up dry cleaning businesses, restaurants, and autobody shops, and higher-skilled immigrants... View Details
- Blog
The Chao Center: The Heart of HBS Executive Education
as: Directions to places on or off campus, restaurant advice, or finding a taxi Package delivery Maintenance or housekeeping issues, lost keys, or other residence hall issues Laundry and dry cleaning... View Details
- Web
Advisory Board - Entrepreneurship
introducing a number of innovative concepts to the dry cleaning industry, including 24-hour-a-day accessibility and dry cleaning on line.... View Details
- 01 Jun 2024
- News
Again and Again
habitual act of cleaning your teeth, Norton says. Habits help us get things done, but rituals animate us and enhance our lives. These ideas form the basis of Norton’s new book, The Ritual Effect: From Habit to Ritual, Harness the... View Details
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
executives embrace the customer’s vantage point and organize their thinking in terms of three layers. The first layer is to articulate the current or standard business model. After all, most startups need to pull customers away from existing businesses or activities... View Details
- 26 Mar 2024
- Blog Post
IFC India: Financing the Climate Transition in India
GEAPP is an alliance of entrepreneurs, governments, technology, policy, and financing partners working together to support developing countries shift to a clean energy model that ensures universal energy access while enabling the global... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
movies. Another success is how airlines have trained us all to take part in cleaning the plane before landing. During the final approach, a flight attendant asks over the P.A. that we pass our trash and unused items to a crew member in... View Details
Keywords: by Dina Gerdeman
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
calm. What makes you unique? I'm a young mom! Probably the youngest in HBS, the only black mom and the only mom that commutes from such a long distance (45- to 90-minute drive from Randolph each way to campus). Noor Khalidi | Class of 2021 Pre-HBS Industry: View Details
- 21 May 2024
- Blog Post
IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai
segregate, sort, and dry waste - including paper, glass, metal, and plastic - to send to a recycling facility that generates cleaned pellets repurposed for lower grade use. Tackling Mumbai’s waste is no easy... View Details
- 01 Jun 1997
- News
Ronald P. Mitchell
deficits," says the genial second-year student. As president of the Student Association (SA), one of Mitchell's primary tasks was to bring concessions - student-run businesses offering goods and services such as stationery supplies and View Details
Keywords: Judith A. Ross
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
and a strong likelihood of repeat sales. Krasnow learned that dry cleaning was an $8-billion business in the United States, divided among 34,000 owners who operated 45,000 stores. Customers chose the nearest... View Details
Keywords: by John S. Rosenberg
- Web
Residential Life | MBA
of which have private baths. These dorms also feature high-speed Internet access, dry cleaning and laundry facilities, housekeeping services, and a common lounge with a large, flat-panel television and a... View Details
- 02 Nov 2020
- Blog Post
2+2 Where Are They Now Spotlight: Tyler Teykl (MBA 2017)
community. We had a mission – love on the people of the small community and serve them by drilling a freshwater well to provide sustainable, safe water. After a long week and two unsuccessful dry holes, we secured a View Details
- 01 Sep 2011
- News
Green Day
30 to 40 tons of dry biomass per hectare (just under 2.5 acres). (The energy balance ratio of corn ethanol is around 1 to 1, while sugarcane ethanol stands at about 8 to 1.) None of this was lost on Brazilian native Ana Maria Diniz (OPM... View Details