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Publications

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  • All HBS Web  (31)
    • News  (12)
    • Research  (13)
  • Faculty Publications  (5)

Show Results For

  • All HBS Web  (31)
    • News  (12)
    • Research  (13)
  • Faculty Publications  (5)
Page 1 of 31 Results →
  • 30 Jan 2021
  • News

Finding a Fresh Approach to Dry Cleaning

Photo credit: Bonnie Jo Mount/The Washington Post Photo credit: Bonnie Jo Mount/The Washington Post Dry cleaning might appear to be a cut and dry business—and in many cases it... View Details
Keywords: Personal and Laundry Services; Personal Services
  • 06 Dec 2021
  • News

In My Humble Opinion: Come Clean

have missed a cracked button in inspection, we didn’t fold the collar up as requested by the customer, etc.” “No second grader says, ‘I want to work in dry cleaning when I grow up.’” “No second grader says,... View Details
Keywords: Julia Hanna; career; life experiences; dry cleaning; leadership; music; Personal and Laundry Services; Personal Services
  • January 2023
  • Article

Social Networks, Ethnicity, and Entrepreneurship

By: William R. Kerr and Martin Mandorff
We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example, Koreans are 34 times more concentrated in self-employment for dry cleaning than other... View Details
Keywords: Self-employed; Occupation; Entrepreneurship; Ethnicity; Immigration; Networks
Citation
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Kerr, William R., and Martin Mandorff. "Social Networks, Ethnicity, and Entrepreneurship." Journal of Human Resources 58, no. 1 (January 2023): 183–220.
  • 2020
  • Working Paper

Social Networks, Ethnicity, and Entrepreneurship

By: William R. Kerr and Martin Mandorff
We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example, Koreans are 34 times more concentrated in self-employment for dry cleaning than other... View Details
Keywords: Self-employed; Occupation; Entrepreneurship; Social Entrepreneurship; Industry Clusters; Ethnicity; Immigration; Networks; United States
Citation
Read Now
Related
Kerr, William R., and Martin Mandorff. "Social Networks, Ethnicity, and Entrepreneurship." Harvard Business School Working Paper, No. 16-042, October 2015. (Revised November 2020. NBER Working Paper Series, No. 21597, September 2015)
  • June 2007 (Revised March 2008)
  • Case

Zoots - Financing Growth (A)

By: Michael J. Roberts, William A. Sahlman and Todd Krasnow
Traces the genesis and founding of Zoots, the largest chain of dry cleaning establishments in the U.S. Founded by some of the founders of the very successful Staples chain, the company raises a very large amount of capital without fully proving its business model, and... View Details
Keywords: Business Startups; Decision Choices and Conditions; Venture Capital; Financial Strategy; Investment Return; Growth and Development Strategy; Valuation; United States
Citation
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Roberts, Michael J., William A. Sahlman, and Todd Krasnow. "Zoots - Financing Growth (A)." Harvard Business School Case 807-139, June 2007. (Revised March 2008.)
  • 20 Oct 2015
  • First Look

October 20, 2015

illustrative example, we show that production subsidies of higher investment and production cost technologies (such as carbon capture and storage technologies) have no effect on the firm's optimal total capacity when firms own a portfolio of both View Details
Keywords: Sean Silverthorne
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

economy,” says Kerr, adding that the phenomenon cuts across industries, with lower-skilled immigrants opening up dry cleaning businesses, restaurants, and autobody shops, and higher-skilled immigrants... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • Blog

The Chao Center: The Heart of HBS Executive Education

as: Directions to places on or off campus, restaurant advice, or finding a taxi Package delivery Maintenance or housekeeping issues, lost keys, or other residence hall issues Laundry and dry cleaning... View Details
  • Web

Advisory Board - Entrepreneurship

introducing a number of innovative concepts to the dry cleaning industry, including 24-hour-a-day accessibility and dry cleaning on line.... View Details
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

executives embrace the customer’s vantage point and organize their thinking in terms of three layers. The first layer is to articulate the current or standard business model. After all, most startups need to pull customers away from existing businesses or activities... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 01 Jun 2024
  • News

Again and Again

habitual act of cleaning your teeth, Norton says. Habits help us get things done, but rituals animate us and enhance our lives. These ideas form the basis of Norton’s new book, The Ritual Effect: From Habit to Ritual, Harness the... View Details
Keywords: Publishing Industries (except Internet); Information
  • 26 Mar 2024
  • Blog Post

IFC India: Financing the Climate Transition in India

GEAPP is an alliance of entrepreneurs, governments, technology, policy, and financing partners working together to support developing countries shift to a clean energy model that ensures universal energy access while enabling the global... View Details
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

movies. Another success is how airlines have trained us all to take part in cleaning the plane before landing. During the final approach, a flight attendant asks over the P.A. that we pass our trash and unused items to a crew member in... View Details
Keywords: by Dina Gerdeman
  • 10 May 2020
  • Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

calm. What makes you unique? I'm a young mom! Probably the youngest in HBS, the only black mom and the only mom that commutes from such a long distance (45- to 90-minute drive from Randolph each way to campus). Noor Khalidi | Class of 2021 Pre-HBS Industry: View Details
  • 21 May 2024
  • Blog Post

IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai

segregate, sort, and dry waste - including paper, glass, metal, and plastic - to send to a recycling facility that generates cleaned pellets repurposed for lower grade use. Tackling Mumbai’s waste is no easy... View Details
  • 01 Jun 1997
  • News

Ronald P. Mitchell

deficits," says the genial second-year student. As president of the Student Association (SA), one of Mitchell's primary tasks was to bring concessions - student-run businesses offering goods and services such as stationery supplies and View Details
Keywords: Judith A. Ross
  • Web

Residential Life | MBA

of which have private baths. These dorms also feature high-speed Internet access, dry cleaning and laundry facilities, housekeeping services, and a common lounge with a large, flat-panel television and a... View Details
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

and a strong likelihood of repeat sales. Krasnow learned that dry cleaning was an $8-billion business in the United States, divided among 34,000 owners who operated 45,000 stores. Customers chose the nearest... View Details
Keywords: by John S. Rosenberg
  • 01 Sep 2011
  • News

Green Day

30 to 40 tons of dry biomass per hectare (just under 2.5 acres). (The energy balance ratio of corn ethanol is around 1 to 1, while sugarcane ethanol stands at about 8 to 1.) None of this was lost on Brazilian native Ana Maria Diniz (OPM... View Details
Keywords: Julia Hanna;Sarah Auerbach; Agriculture; Manufacturing; Electric Power Generation, Transmission, Distribution; Utilities
  • 02 Nov 2020
  • Blog Post

2+2 Where Are They Now Spotlight: Tyler Teykl (MBA 2017)

community. We had a mission – love on the people of the small community and serve them by drilling a freshwater well to provide sustainable, safe water. After a long week and two unsuccessful dry holes, we secured a View Details
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