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  • 16 Aug 2022
  • News

Strategies for Dealing with Difficult Coworkers

  • 11 Dec 2014
  • News

Working Smoothly with a Virtual Boss

Keywords: coworker relationships; communication; Internet
  • Article

Can Wages Buy Honesty?: The Relationship Between Relative Wages and Employee Theft

By: C. X. Chen and Tatiana Sandino
In this study we examine whether, for a sample of retail chains, high levels of employee compensation can deter employee theft, an increasingly common type of fraudulent behavior. Specifically, we examine the extent to which relative wages (i.e., employee wages... View Details
Keywords: Risk Management; Behavior; Compensation and Benefits; Societal Protocols
Related

    Can Wages Buy Honesty? The Relationship between Relative Wages and Employee Theft

    In this study we examine whether, for a sample of retail chains, high levels of employee compensation can deter employee theft, an increasingly common type of fraudulent behavior. Specifically, we examine the extent to which relative wages (i.e., employee wages... View Details
    • Article

    Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm

    By: Takao Kato and Pian Shu
    We study the impact of social identity on worker competition by exploiting the well-documented social divide between urban resident workers and rural migrant workers in urban Chinese firms. We analyze data on weekly output, individual characteristics, and coworker... View Details
    Keywords: Social Identity; Coworker Effect; Productivity; Relative Performance Incentive; Intergroup Competition; Competition; Groups and Teams; Performance Productivity; Identity
    Related
    • 12 Nov 2009
    • Working Paper Summaries

    Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

    Keywords: by Tsedal Neeley, Pamela J. Hinds & Catherine Durnell Cramton
    • 2009
    • Working Paper

    Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

    By: Tsedal Beyene, Pamela J. Hinds and Catherine Durnell Cramton
    In an ethnographic study comprised of interviews and concurrent observations of 145 globally distributed members of nine project teams of an organization, we found that uneven proficiency in English, the lingua franca, disrupted collaboration for both native and... View Details
    Keywords: Spoken Communication; Interpersonal Communication; Globalized Firms and Management; Groups and Teams; Behavior; Emotions; Social and Collaborative Networks
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    • March 1999
    • Article

    Practices for Managing Information Flows Within Organizations

    By: Joel Demski, Tracy Lewis, Dennis Yao and Huseyin Yildirim
    Firm organization determines how coworkers communicate and how information flows within the firm. Banking, accounting, consulting, and legal firms process proprietary information which their clients wish to protect. The firm's ability to safeguard and manage... View Details
    Keywords: Information Management; Management Practices and Processes; Safety; Governance Controls; Customer Focus and Relationships
    Related
    • 16 Jun 2009
    • First Look

    First Look: June 16

    on these teams. As non-native English speakers attempted to counter the apprehension they felt when having to speak English, and native English speakers fought against feeling excluded and devalued, a cycle of negative emotion ensued and disrupted interpersonal View Details
    Keywords: Martha Lagace
    • August 12, 2021
    • Article

    The Endless Digital Workday

    By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers
    The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,... View Details
    Keywords: Remote Work; Workday; Team Overlap; Groups and Teams; Employees; Performance Productivity; Management
    Related
    • 31 Oct 2023
    • HBS Case

    Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

    expensing meals, however, one of your coworkers grabs fast food while working through lunches and dinners, but later buys a gift card at a grocery store to make up the difference. He argues the client has already budgeted the money, so it... View Details
    Keywords: by Michael Blanding; Consulting
    • 15 Mar 2024
    • HBS Case

    Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

    says Steve should follow five rules: Don’t let problems fester. Situations worsen the longer they stew, Wing says, so resolving them early can smooth relationships and improve efficiency. Steve needs to have this conversation before he... View Details
    Keywords: by Avery Forman
    • 24 Mar 2022
    • Research & Ideas

    Rituals at Work: Teams That Play Together Stay Together

    Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work... View Details
    Keywords: by Kristen Senz
    • 27 Feb 2023
    • Research & Ideas

    How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

    deviations on the performance of individual stores in a new study. “One employee being late or absent can negatively affect not only store operations, but also their coworkers by making them stay to make up for the lost labor.” Ananth... View Details
    Keywords: by Ben Rand; Retail
    • 07 Apr 2021
    • Research & Ideas

    How Teams Work: Lessons from the Pandemic

    minimally disruptive technologies for process questions helped them achieve balance. Relationship interactions: Connecting through huddles, not yoga The importance of nurturing social relationships has come... View Details
    Keywords: by Kristen Senz
    • 19 Oct 2022
    • Op-Ed

    Cofounder Courtship: How to Find the Right Mate—for Your Startup

    are considering a first-time cofounding relationship with someone you’ve worked with at a company in the past, this doesn’t give you a “pass” to skip this part of the process. Cofounding a business with a former View Details
    Keywords: by Julia Austin
    • 12 May 2021
    • Book

    The Hard Truth About Being a CEO

    they get there." Not only do CEOs struggle to learn how to run a company from a lonely role at the top, but they often quickly find that the network of coworkers they relied on for years are no longer faithful allies. “They don’t realize... View Details
    Keywords: by Michael Blanding
    • 11 Jan 2022
    • Research & Ideas

    Feeling Seen: What to Say When Your Employees Are Not OK

    verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal... View Details
    Keywords: by Pamela Reynolds
    • 18 Jun 2024
    • Research & Ideas

    What Your Non-Binary Employees Need to Do Their Best Work

    Coffman says. “These personal relationships may be important for increasing inclusion and reducing discrimination.” How to create a more inclusive workplace Managers can take steps to help all individuals, regardless of gender, feel... View Details
    Keywords: by Michael Blanding
    • 18 Jan 2016
    • Research & Ideas

    Hazard Warning: The Unacceptable Cost of Toxic Workers

    effect of toxic workers, whose behavior tends to rub off on coworkers over time. If a company keeps a toxic worker, managers need to be on “red alert,” since coworkers have an increased propensity to become... View Details
    Keywords: by Roberta Holland