counterterrorism - Publications - Faculty & Research

01 Feb 2002
News

Q&A: Wrestling with the Unthinkable

casualties," he said, would be the likely result. Counterterrorism and international affairs have been central elements of Bremer's career. Entering the diplomatic service immediately after graduating from HBS, he embarked on several... View Details

Keywords: counterterrorism; terrorism; National Security and International Affairs; Government

March 2021
Article

The Effectiveness of White-Collar Crime Enforcement: Evidence from the War on Terror

By: Trung Nguyen

This paper analyzes the impact of changes in regulatory priorities and resource allocation on criminal enforcement of white‐collar criminal activities. Using the 9/11 terrorist attacks as a shock to the FBI's priorities and allocation of investigative resources, as... View Details

Keywords: White-collar Crime; Government Regulation; Financial Fraud; Securities Fraud; Insider Trading; Crime and Corruption; Finance; Governing Rules, Regulations, and Reforms; Law Enforcement

Citation

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June 2025
Article

Outcome and Process Frames: Strategic Renewal and Capability Reprioritization at the Federal Bureau of Investigation

By: Ryan Raffaelli, Tiona Zuzul, Ranjay Gulati and Jan Rivkin

[Research Summary]: Framing is critical for leaders who must build support for strategic renewal. While research has concentrated on renewal that replaces one set of capabilities with another, we explore a distinctive challenge: how leaders persuade stakeholders to... View Details

Keywords: Framing; Stakeholder Management; Capabilities; Transformation; Leading Change; Crisis Management; Resource Allocation; Government and Politics; Business and Stakeholder Relations; Public Administration Industry

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03 Feb 2012
HBS Seminar

Dr. Regina Dugan, Director, Defense Advanced Research Projects Agency (DARPA)

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Faculty & Research

effort at the FBI—after the 9/11 terrorist attacks—to build up counterterrorism capabilities while maintaining existing law enforcement capabilities. We offer a novel distinction between outcome frames and process frames and discuss how... View Details

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Strategy - Faculty & Research

9/11 terrorist attacks—to build up counterterrorism capabilities while maintaining existing law enforcement capabilities. We offer a novel distinction between outcome frames and process frames and discuss how each frame, sequenced... View Details

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Organizational Behavior - Faculty & Research

those overseeing resource allocation. Our study analyzes Director Robert Mueller's 12-year effort at the FBI—after the 9/11 terrorist attacks—to build up counterterrorism capabilities while maintaining existing law enforcement... View Details

23 Aug 2021
Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

fraud increased significantly, particularly in regions where the FBI focused its counterterrorism efforts, according to a study by Harvard Business School Assistant Professor Trung Nguyen. The study is among the first to link the FBI’s... View Details

Keywords: by Jay Fitzgerald

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Leadership - Faculty & Research

terrorist attacks—to build up counterterrorism capabilities while maintaining existing law enforcement capabilities. We offer a novel distinction between outcome frames and process frames and discuss how each frame, sequenced properly, is... View Details

01 Jun 2023
News

Curb Appeal

College as well as Harvard Law and HBS), her sole plan was to pass the bar exam and get a job. A friend introduced her to the deputy commissioner of counterterrorism at the NYPD, and she soon found herself working for the department as a... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

01 Jun 2003
News

Unsung Hero

where, with her banking and diplomatic skills, she became a policy advisor to the State Department’s Counterterrorism Finance and Designation Unit. She trains foreign government officials and bankers on procedures for preventing money... View Details

Keywords: Finance

Portrait Project

Jake Cusack

I once served alongside men better than I. I watched them give selflessly — in the small things, offering me the only bowl of hot soup after a cold winter patrol; and in the big things, paying the ultimate price after volunteering to be the first through the door on a... View Details

23 May 2019
News

Michael G. Mullen, AMP 109, 1991

accountability.” “More than anything else, leadership is about accountability.” Mullen, who had already completed three four-star assignments, served as chairman of the Joint Chiefs under President George W. Bush. He continued in the role under President Barack Obama... View Details

Keywords: Susan Young

01 Jun 2004
News

Massport, Back on Course

Craig P. Coy, 54, spent twenty years in the U.S. Coast Guard as an officer and helicopter pilot. He served as a White House Fellow and counterterrorism adviser during the Reagan administration. Prior to Massport, Coy was president and CEO... View Details

Keywords: Roger Thompson; Massport; Transit and Ground Passenger Transportation; Transportation

10 Jan 2007
HBS Case

The Challenge of Managing National Security

Counterterrorism Center. Their effectiveness remains an open question, and in fairness they've not yet had a chance to prove themselves. In the private sector, this kind of change would happen over the course of a generation of... View Details

Keywords: by Garry Emmons; Service

01 Dec 2006
News

Forestalling Terror

out. Two of the most important are the establishment of the role of Director of National Intelligence (DNI) and the establishment of the National Counterterrorism Center. Their effectiveness remains an open question, and in fairness... View Details

Keywords: Garry Emmons; Waleed Iskandar; Colleges, Universities, and Professional Schools; Educational Services

25 Oct 2004
Research & Ideas

Planning for Surprises

partisan perception and then avoided any reasonable challenge to this view. Richard Clarke, the former counterterrorism czar under Former President Clinton and President Bush, made a compelling case that the administration never escaped... View Details

Keywords: by Martha Lagace

01 Mar 2004
News

New Horizons for Iraq

the ship apart and putting it back together again. It should be getting under way again in the spring, probably without me. I think I’ll be transferring to a shore station next. (JH, ed.) A former ambassador to the Netherlands and a 23-year veteran of the State... View Details

Keywords: Garry Emmons; James E. Aisner; Julia Hanna; National Security and International Affairs; Government

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