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(454)
- News (176)
- Research (103)
- Events (5)
- Multimedia (8)
- Faculty Publications (72)
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- June 2020
- Background Note
Customer Management Dynamics and Cohort Analysis
By: Elie Ofek, Barak Libai and Eitan Muller
The digital revolution has allowed companies to amass considerable amounts of data on their customers. Using this information to generate actionable insights is fast becoming a critical skill that firms must master if they wish to effectively compete and win in today’s... View Details
Keywords: Cohort Analysis; Customers; Analytics and Data Science; Segmentation; Analysis; Customer Value and Value Chain
Ofek, Elie, Barak Libai, and Eitan Muller. "Customer Management Dynamics and Cohort Analysis." Harvard Business School Background Note 520-122, June 2020.
- 30 Mar 2015
- News
The Power of the Cohort
- 26 Oct 2022
- News
HBS Announces 2022-2023 Cohort of Executive Fellows
- 16 Feb 2023
- News
HBS Announces Spring 2023 Cohort of Executive Fellows
- 05 Oct 2016
- Blog Post
The Women’s College Cohort at Peek Weekend
during the weekend, HBS is not looking for cookie-cutter applicants. Think about what makes you unique and interesting, even if it doesn’t immediately strike you as ‘business.’ After all, HBS is not for businesspeople, it is for leaders. Participating in the Women's... View Details
- 09 Feb 2022
- News
Harvard Business School Announces 2022 Cohort of Executive Fellows
- 02 Oct 2020
- News
HBS Announces Inaugural Cohort of Executive Fellows
- 01 Oct 2016
- Blog Post
Reflections on the Peek Weekend Family Business Cohort
Peek has changed a lot since its founding in 2015! Please visit the Peek website for the most up to date information on dates, registration, and program events. Last summer I participated in the Peek Weekend Family Business cohort. My background qualified me for this... View Details
- 01 Oct 2000
- News
MBA Cohorts Will Merge Next Year
After a scheduled review of the five-year-old practice of admitting both September and January cohorts of each MBA class, the School has decided to admit all new MBA candidates in a single September entry date, beginning with students... View Details
- 02 Oct 2016
- Blog Post
Peek Weekend: The Family Business Cohort
where these discussions happen with professors all the time. In addition to professors, Peek gives participants access to a dynamic group of students and uses cohorts to group students with others grappling with similar career questions.... View Details
- 04 Oct 2016
- Blog Post
The Peek Weekend Stem Cohort Experience
your cohort. With each iteration, you take away something completely new and exciting. For the STEM cohort specifically, I think my research background helped me be analytical, methodical, and critical while reading the cases. When... View Details
- 06 Oct 2016
- Blog Post
Takeaways from the Peek Women's Colleges Cohort
debated about the relative values of different managerial approaches, my peers and I began to realize how nuanced and subjective decision-making could be in the business world. During these debates, some of the most enlightening comments came from my View Details
- 2016
- Working Paper
Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals
By: Hummy Song, Robert S. Huckman and Jason R. Barro
We consider the impact of cohort turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Health Care; Health Care Operations; Hospitals; Productivity; Empirical Operations; Service Delivery; Training; Performance Productivity; Health Care and Treatment; Health Industry; United States
Song, Hummy, Robert S. Huckman, and Jason R. Barro. "Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals." Harvard Business School Working Paper, No. 16-039, September 2015. (Revised September 2016. Finalist, 2015 POMS College of Healthcare Operations Management Best Paper Competition.)
- 10 Jun 2014
- Working Paper Summaries
Cohort Turnover and Productivity: The July Phenomenon in Teaching Hospitals
- 03 Oct 2016
- Blog Post
What I Learned in the Peek Weekend STEM Cohort
of what you studied as an undergrad. The cohort experience was great. With so many STEM majors being represented we all immediately bonded over our tumultuous engineering (or other major) schooling. Despite all being STEM minded, we still... View Details