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Publications

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  • All HBS Web  (49)
    • News  (17)
    • Research  (23)
    • Multimedia  (2)
  • Faculty Publications  (17)

Show Results For

  • All HBS Web  (49)
    • News  (17)
    • Research  (23)
    • Multimedia  (2)
  • Faculty Publications  (17)
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  • 04 Apr 2010
  • News

Starbucks goes upmarket with Seattle test cafe

  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

Illustration by Jonathan Bartlett In an era of artisanal coffee bars blossoming in neighborhoods worldwide, how could a producer of award-winning beans be struggling to stay afloat? That was the puzzle confronting Chijioke Dozie (MBA 2008) when he cofounded Kaizen... View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Food and Beverage Stores; Retail Trade
  • 24 Dec 2014
  • News

Panera Bread's Ron Shaich on How He Built a Pair of Fast-Casual Cafe Empires

  • 27 May 2019
  • News

Not So Fast: Cashless Backlash Delays Move to Walletless Economy

  • 28 Nov 2017
  • News

The no-excuses way to manage healthcare growth

  • 11 Mar 2021
  • News

Leading with Heart

have enough drive-throughs. Only half of our cafes have drive-throughs. So we said, "We need curbside pickup, so customers don't have to get out of their cars." We launched curbside pickup with geo-fencing technology. Basically when you... View Details
  • 06 Dec 2021
  • News

Tipping Point

Illustration by Erin Robinson At one end of the global coffee supply chain are the diners who gather for brunch at the sidewalk tables outside Chloe’s Cafe in San Francisco’s Noe Valley neighborhood. Regulars there order the fluffy... View Details
Keywords: April White; Food Manufacturing; Manufacturing
  • 01 Sep 2024
  • News

Action Plan: Yes, Chef!

Spago-devotee Johnny Carson take stacks of pizzas home to freeze, Puck decided to branch out and sell his frozen pizzas to the grocery-buying public. Puck—the man and the brand—was suddenly everywhere. The 1990s brought still more expansion: In 1993, Puck opened his... View Details
Keywords: Christine Speer Lejeune
  • 06 May 2019
  • News

Are You Ready for Veggie Fast-Casual?

he believes has potential to scale nationally. Since selling Panera in 2017, he’s also invested in three other health-conscious cafes based around Boston. Life Alive offers vegetable-filled grain bowls, broth and smoothie bowls, CBD... View Details
Keywords: Food and Beverage Stores; Retail Trade
  • 01 Mar 2025
  • News

Work of Art

Jason Price (MBA 2003) in the main gallery space at NXTHVN, the art community he cofounded in New Haven’s Dixwell neighborhood Trying to capture the scope of what’s going on at NXTHVN, the nonprofit arts and community organization Jason Price (MBA 2003) cofounded with... View Details
Keywords: Jen McFarland Flint; photos by Chris Sorensen; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Apr 2002
  • News

Pamela Thomas Graham

professor who takes on unsolved murders and issues of race with equal aplomb. Thomas-Graham admits that progress on her third Ivy League mystery (set at Princeton) has been slow. "My husband and I are parents of a three-year-old son, so we don't spend as much time... View Details
Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Sep 2009
  • News

E Ink’s Wild Ride

evolution in the Darwinian world of high-tech business. Cafe Culture: CEO Russ Wilcox in E Ink’s offices, a converted factory space that includes a central gathering area for impromptu meetings and brainstorming sessions. On the table:... View Details
Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing
  • 01 Jun 2017
  • News

Life in Lockdown

market research. But first—coffee. “Nothing happens without coffee,” Foalea says. They break into two teams: Foalea, Behrens, and Lymperopoulos go in one direction, Shin and Iubel in the other direction toward Tatte Bakery & Café. After they caffeinate, Shin and Iubel... View Details
Keywords: Jennifer Myers; photography by Chris Churchill
  • 01 Mar 2004
  • News

Toy Story

enthusiastic Tait was working on an idea for a game and wanted to run it by Furlong. When the pair met for breakfast at the Hi Spot Cafe in Seattle the next Saturday at 7 a.m., the bleary-eyed Furlong was surprised to learn that Tait was... View Details
Keywords: Susan Young; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 16 Jul 2019
  • News

The Making of a Movement

As David Linn (MBA 2000) and his wife of five years, Jen Goodman Linn (MBA 1999), sat across a table for two at an outdoor cafe in Manhattan, they looked like any other young couple sharing lunch on a sunny spring day. But there was... View Details
Keywords: Greg Forbes Siegman; cancer
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