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  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

bear. Written by Harvard Business School Visiting Professor Thomas H. Davenport and independent consultant Brook Manville, the book shares the... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

the Eureka Story, the Mad Scientist Story, the Survey Story, the Prediction Story, and the "Here's What Happened" Story. The excerpt focuses on the first two. —Sean Silverthorne book excerpt Framing The Problem From: Keeping Up with the Quants View Details
  • 19 Feb 2009
  • Working Paper Summaries

Dishonest Deed, Clear Conscience: Self-Preservation through Moral Disengagement and Motivated Forgetting

Keywords: by Lisa L. Shu, Francesca Gino & Max H. Bazerman
  • March 2013
  • Other Article

Redesigning Primary Care: A Strategic Vision to Improve Value by Organizing Around Patients' Needs

By: Michael E. Porter, Erika A. Pabo and Thomas H. Lee
Primary care in the United States currently struggles to attract new physicians and to garner investments in infrastructure required to meet patients' needs. We believe that the absence of a robust overall strategy for the entire spectrum of primary care is a... View Details
Keywords: Health
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  • 24 May 2004
  • Research & Ideas

The Watsons: IBM’s Troubled Legacy

The world's fair in New York City at the end of the depression decade was a big deal. Planning began in 1935. The fairgrounds covered 1,216.5 acres in what had been a garbage dump in Queens. By opening day, April 30, 1939, the moonscape... View Details
Keywords: by Richard S. Tedlow
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

By day, managers run themselves ragged worrying about their A players: their stars, their rainmakers, their top 15 percent. By night, the same managers fret over their C players—their bottom 15 percent of... View Details
Keywords: by Martha Lagace
  • February 2010 (Revised March 2010)
  • Supplement

Leading Change at Simmons (E)

By: Amy C. Edmondson and Susan Thyne
This case updates the “Leading Change at Simmons” series by examining Simmons' increasing debt under the ownership of Thomas H. Lee, a private equity firm. Charlie Eitel, the former CEO, wonders what the company's, and his, legacy will be after declaring bankruptcy... View Details
Keywords: Borrowing and Debt; Private Equity; Insolvency and Bankruptcy; Leading Change; Operations; Organizational Change and Adaptation; Organizational Culture; Ownership; Performance Improvement; Consumer Products Industry
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  • 2011
  • Case

The Secrets to Managing Business Analytics Projects

By: Thomas H. Davenport, Stijn Viaene and Annabel Van den Bunder
Managers have used business analytics to inform their decision making for years. And while few companies would qualify as being what management innovation and strategy expert Thomas H. Davenport has dubbed "analytic competitors," more and more businesses are moving in... View Details
Keywords: Analytics; Business or Company Management; Information Management
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  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

place—and all specialists who are focused on just lung cancer." Source: The Health Care Crisis, Institute for Strategy and Competitiveness, Harvard Business School. MD Anderson's integrated practice units became the subject of a 2008 business case, co-authored... View Details
Keywords: by Carmen Nobel; Health
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

his office isn't as big as Jenny's. And he blames others when he screws up. Joe is an HNAP, or a high-need-for-achievement professional, according to Harvard Business School professor Thomas J. DeLong, who explores Joe's world of driven,... View Details
Keywords: by Kim Girard
  • October 26, 2021
  • Article

Value Chain Management to Implement Post-COVID-19 Health Care Strategy: The COVID-19 Crisis Has Created Areas of Innovation That Should Be Embraced by Health Care Leaders

By: Michael E. Porter, Junaid Nabi and Thomas H. Lee
Health care organizations must learn from what has worked during the COVID-19 crisis. Leaders have found that while they cannot do everything, they must define and manage the sequence of activities required to deliver high-value care. View Details
Keywords: COVID-19 Pandemic; Value-based Health Care; Value Chain; Health Pandemics; Health Care and Treatment; Management; Strategy
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  • 21 May 2013
  • First Look

First Look: May 21

  Publications 2006 Harvard Business Review Press Keeping Up with the Quants: Your Guide to Understanding and Using Analytics By: Davenport, Thomas H., and Jinho Kim Abstract—Managers today need to be able to analyze and make sense of... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

Scott. The book looks at the changing image of the salesman, represented by the likes of George Babbitt and Willy Loman. In the end, says Friedman, salesmen not only fed America's thirst for consumerism, they also shaped it. Laura Linard:... View Details
Keywords: by Laura Linard
  • 09 Oct 2012
  • First Look

First Look: October 9

markets, and the theory of market design. Publisher's Link: http://www.amazon.com/Auctions-Market-Mechanisms-Their-Applications/dp/3642309127 Data Scientist: The Sexiest Job of the 21st Century Authors:Thomas H. View Details
Keywords: Sean Silverthorne
  • 17 Feb 2003
  • Research & Ideas

Tales of the Newly-minted MBA

How do real-world conditions and shifting personal priorities influence a young MBA's early career path—those first five to ten years that executives remember as being of such critical importance? To find out, Harvard Business School professor David A. View Details
Keywords: by Julia Hanna
  • 07 Jun 2004
  • What Do You Think?

How Important are Big Ideas?

distributed today that it’s relatively easy to access them no matter where you’re located." In Thomas Kermorgant’s words, "Outstanding companies create the concepts that are then formalized and spread View Details
Keywords: by James Heskett
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

an overview of the literature on both areas, and identifies opportunities for creating more effective and useful research. By Deepak Malhotra and Max H. Bazerman. 2. Peer Effects and Entrepreneurship How do... View Details
Keywords: by Staff
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

world. With Thomas H. Lee, MD, Bohmer authored the opinion piece "The Shifting Mission of Health Care Delivery Organizations," which appeared in the August 5, 2009, issue of the New England Journal... View Details
Keywords: by Martha Lagace; Health
  • 30 Apr 2013
  • First Look

First Look: April 30

daunting challenge. It takes courage and hard work. Too often, we charge down a path leading to "success" as defined by those around us-and ultimately, are left feeling dissatisfied. Each of us is unique and brings distinctive... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

cases be greater than the benefits? Thomas Davenport and Laurence Prusak suggest in their book, Working Knowledge, that such costs may exist, particularly in organizations relying heavily on the transfer of... View Details
Keywords: by James Heskett

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