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- News (90)
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- Faculty Publications (159)
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- 27 May 2020
- Video
Stefan Thomke Experimentation Session Recording
- 20 Dec 2017
- News
How to Design a Better Customer Experience
- 17 Apr 2014
- News
What Harvard learned by studying India's lunchbox delivery system
- 05 Aug 2016
- Video
Serious Play, Unforgettable Lesson
- 15 Dec 2017
- Video
Playing Around with Customer Experience
- 04 Feb 2020
- News
How to Set Up — and Learn — from Experiments
- 03 Sep 2019
- News
At Booking.com, Innovation Means Constant Failure
- 16 Apr 2020
- News
Experimentation is the Engine of Innovation
- 12 May 2020
- News
The Surprising Power of Business Experiments
- 12 Jun 2024
- News
How Booking.com Sustains a Culture of Innovation
- 22 Sep 2016
- News