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  • All HBS Web  (678)
    • News  (60)
    • Research  (601)
    • Multimedia  (1)
  • Faculty Publications  (16)

Show Results For

  • All HBS Web  (678)
    • News  (60)
    • Research  (601)
    • Multimedia  (1)
  • Faculty Publications  (16)
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  • 24 Sep 2001
  • Research & Ideas

Five Questions for Debora L. Spar

In the long run, even the most fundamental innovations have a way of being influenced by government, says Harvard Business School professor Debora Spar. That's why business leaders need political skills, too. Silverthorne: In Next: The... View Details
Keywords: by Sean Silverthorne
  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

growing. Indeed, the appearance of the word “passion” in US job listings increased nearly tenfold from 2007 to 2019, according to the study, published in Research in Organizational Behavior by HBS assistant professor Jon M. Jachimowicz... View Details
Keywords: by Sean Silverthorne
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

workers living in areas where diversity issues are more salient, as measured by per-capita Black Lives Matter protests. The results were not affected by variations in the education and gender of... View Details
Keywords: by Sean Silverthorne
  • 05 Jun 2020
  • Research & Ideas

How Anchor Investors Help Impact Funds Succeed

potential anchor’s impact will be magnified by early allocation to the fund. About the Author Sean Silverthorne is editor-in-chief of Harvard Business School Working Knowledge.... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

detailed discussion of risk and global capital flows, see the paper Elusive Safety: The New Geography of Capital Flows and Risk. About the Author Sean Silverthorne is Editor-in-Chief of Harvard Business... View Details
Keywords: by Sean Silverthorne
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

Long Run Survival, the authors find that an organization’s reputation is a crucial factor for long-term success. Less well understood is the key role played by resilience—an organization’s ability to overcome unexpected shocks. The... View Details
Keywords: by Sean Silverthorne
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

risk-taking, a greater focus on commercial activities, and more cross-departmental collaboration," notes the case, cowritten by Garvin and Carin-Isabel Knoop, executive director of HBS's Global Research Group. The story especially... View Details
Keywords: by Sean Silverthorne; Publishing
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

creating effective cultures. A 2010 Conference Board study revealed that only 45 percent of US workers were satisfied with their jobs—the lowest level in the history of the survey. Our Q&A with Heskett begins with that dour figure. View Details
Keywords: by Sean Silverthorne
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

If they didn't understand it already, executives and corporate managers have learned one huge lesson over the past couple of years: macroeconomics matters. Interest rates. Exchange rates. Trade deficits. The Gross Domestic Product. Inflation. All of these can affect a... View Details
Keywords: by Sean Silverthorne
  • 22 Nov 2004
  • Research & Ideas

Side Effects: The Case of Propecia

the wives or barbers of balding men? All these issues and more faced Tom Casola, who in 1997 was heading the Propecia marketing effort for the drug maker Merck & Co. The case was discussed by audience members at the 5th Annual Alumni... View Details
Keywords: by Sean Silverthorne; Health; Pharmaceutical
  • 20 Mar 2019
  • Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

society. Read the paper: An Institutional Approach to Gender Diversity and Firm Performance [About the Author] Sean Silverthorne is editor-in-chief of Harvard Business School Working Knowledge. Image:... View Details
Keywords: by Sean Silverthorne
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

Harvard Business School have as much pain shopping for a new car as the rest of us. For Jill Avery, a senior lecturer in the Marketing Unit, one experience included being ignored by a salesman, who turned repeatedly to her husband to talk... View Details
Keywords: by Sean Silverthorne; Auto
  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

we can design and manage our most imminent environments—our neighborhoods, may they be of physical, social, or intellectual nature—to best support knowledge creation, diffusion, and performance outcomes. About the author Sean View Details
Keywords: by Sean Silverthorne
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 29 Oct 2006
  • Research & Ideas

The History and Influence of Andy Grove

biographer Richard S. Tedlow puts it, Grove was "one of the master managers in the history of American business." A new biography, Andy Grove: The Life and Times of an American, will debut next week, written by Tedlow, the Class... View Details
Keywords: by Sean Silverthorne; Computer
  • 21 Jun 2017
  • Book

Meet the Oddball Entrepreneurs Who Invented Green Businesses

Keywords: by Sean Silverthorne; Green Technology
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

not less. In their new book, Greater Good: How Good Marketing Makes for Better Democracy, the authors argue that the core benefits of marketing align closely with the requirements of democracy: exchange, consumption, choice, information, engagement, and inclusion.... View Details
Keywords: by Sean Silverthorne
  • 11 Nov 2015
  • Book

Alex Ferguson's Lessons on Leading

Keywords: by Sean Silverthorne; Sports
  • 22 Jan 2008
  • Research & Ideas

New Challenges in Leading Professional Services

current state of professional service firms. Sean Silverthorne: Why is a new definition of leadership needed in professional services? What has changed? Thomas J. DeLong: Professionals in professional service firms are reporting greater... View Details
Keywords: by Sean Silverthorne; Consulting; Accounting; Legal Services
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

combined with more sophisticated methods of analyzing it, provide managers with powerful tools to help them isolate the effects of various marketing instruments. The framework developed by Gupta and Steenburgh helps managers think through... View Details
Keywords: by Sean Silverthorne
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