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  • All HBS Web  (55)
    • News  (5)
    • Research  (43)
  • Faculty Publications  (1)

Show Results For

  • All HBS Web  (55)
    • News  (5)
    • Research  (43)
  • Faculty Publications  (1)
Page 1 of 55 Results →
  • 05 Jul 2006
  • Research & Ideas

The Accidental Innovator

Business School, while Devin is professor emeritus from Swarthmore College. Sarah Jane Gilbert: Can you explain what accidental innovation is? What led to your interest in researching this concept? Robert... View Details
Keywords: by Sarah Jane Gilbert
  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

Sarah Jane Gilbert: What led you to write Different? Youngme Moon: I wrote this book because in business today there is a huge disconnect between the way we talk about the concept of differentiation and the... View Details
Keywords: by Sarah Jane Gilbert
  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

others', even in difficult economic times." Chua, whose research draws on human psychology to better understand important social processes in business organizations, explained more about the findings in an e-mail Q&A. Sarah View Details
Keywords: by Sarah Jane Gilbert
  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

research and suggests ways that entrepreneurs can work toward being both rich and royal. Sarah Jane Gilbert: Tell us about the conflict entrepreneurs face when establishing a new venture between the profit... View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 18 May 2009
  • Research & Ideas

The Unseen Link Between Savings and National Growth

far-from-frontier countries shows that a 10 percent increase in the savings rate over the previous 10 years leads to an increase in the average growth rate over the next 10 years of 1.3 percent. We asked Comin to discuss the research and its implications. View Details
Keywords: by Sarah Jane Gilbert
  • 06 Jul 2010
  • Research & Ideas

Renewable Energy: Winds at Our Back?

dean for the Asian Initiative at Harvard Business School. He teaches courses on the international political economy. We asked Vietor about developments in the renewable energy industry in an e-mail interview. Sarah View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

from schoolchildren to attorneys—and even carries the potential to help sustain life itself. Sarah Jane Gilbert: What led you to research football teams? Are you a sports fan? Al Roth: I'm a matching fan. Q:... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 16 Jul 2007
  • Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

consumer spending habits, and effective store layout. Sarah Jane Gilbert: What is the difference between the "want-self" and the "should-self"? How does psychology play a role in the... View Details
Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

School. A book excerpt follows. Sarah Jane Gilbert: Your book focuses on how companies can profit, regardless of market conditions, by immersing themselves in the lives of... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

fall of the canal's importance to the United States, the handover of the canal to Panama in 1999, and the way the canal has thrived under Panamanian control. In this e-mail interview, Maurer discusses the factors that make the canal such a fascinating economic case... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 15 Dec 2008
  • Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

Leonard agreed to join forces in an e-mail Q&A with HBS Working Knowledge to explain more. Sarah Jane Gilbert: Your work examines the concept of a company being either a "mouse" or an... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage
  • 02 Feb 2009
  • Research & Ideas

The Success of Persistent Entrepreneurs

receive higher valuations and less restrictive covenants when they raise capital? Sarah Jane Gilbert: Can you explain the concept of "performance persistence" and what it entails? Paul Gompers and Josh... View Details
Keywords: by Sarah Jane Gilbert
  • 05 Nov 2007
  • Research & Ideas

The Changing Face of American Innovation

leadership." We asked him to discuss his findings and where his work is heading next. Sarah Jane Gilbert: What led to your interest in this area? William Kerr: In the late 1990s, I worked with a large... View Details
Keywords: by Sarah Jane Gilbert; Technology
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

schools. What was the appeal of charter schools in this sensitive environment? What opportunities do they present both for improving public education and utilizing best practices in entrepreneurship? Childress explains below. Sarah View Details
Keywords: by Sarah Jane Gilbert; Education
  • 14 Oct 2008
  • Research & Ideas

Should You Bring Advertising Expertise In-House?

managers to give serious consideration to the internalization of at least some advertising and marketing services," Silk says in this Q&A. Sarah Jane Gilbert: Can you explain the concept of vertical... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

engage in collective behaviors that diminish their ability to do so. Sarah Jane Gilbert:What led you to study the effects of performance pressure on work teams? Heidi Gardner: I experienced similar team... View Details
Keywords: by Sarah Jane Gilbert
  • 27 Jul 2009
  • Research & Ideas

Social Network Marketing: What Works?

the research with HBS Working Knowledge. Sarah Jane Gilbert: Your research attempted to answer this question: Do friends within a social network influence online buying behaviors of others in the group? What... View Details
Keywords: by Sarah Jane Gilbert; Advertising; Publishing; Retail
  • 02 Jun 2008
  • Research & Ideas

Spending on Happiness

participants were randomly assigned to spend money on others rather than themselves. We asked Norton to elaborate in an email interview, an invitation to which he cheerfully agreed. Sarah Jane Gilbert: What... View Details
Keywords: by Sarah Jane Gilbert
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

industry went through its life-cycle stages. (Read a book excerpt on Herb Kelleher and Southwest Airlines below.) Sarah Jane Gilbert: Your research on the airline industry explores three types of executives:... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

interview, Ely discusses the origins of the research, her experiences aboard an oil platform, and how this research can improve safety at other job sites. Sarah Jane Gilbert: How do you define masculine... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
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