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- 26 Apr 2010
- Research & Ideas
When Other Companies Compete Like Crazy, Dare to Be Different
Sarah Jane Gilbert: What led you to write Different? Youngme Moon: I wrote this book because in business today there is a huge disconnect between the way we talk about the concept of differentiation and the... View Details
Keywords: by Sarah Jane Gilbert
- 05 Jul 2006
- Research & Ideas
The Accidental Innovator
Business School, while Devin is professor emeritus from Swarthmore College. Sarah Jane Gilbert: Can you explain what accidental innovation is? What led to your interest in researching this concept? Robert... View Details
Keywords: by Sarah Jane Gilbert
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
consumer spending habits, and effective store layout. Sarah Jane Gilbert: What is the difference between the "want-self" and the "should-self"? How does psychology play a role in the... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
School. A book excerpt follows. Sarah Jane Gilbert: Your book focuses on how companies can profit, regardless of market conditions, by immersing themselves in the lives of... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
fall of the canal's importance to the United States, the handover of the canal to Panama in 1999, and the way the canal has thrived under Panamanian control. In this e-mail interview, Maurer discusses the factors that make the canal such a fascinating economic case... View Details
- 15 Dec 2008
- Research & Ideas
The Surprisingly Successful Marriages of Multinationals and Social Brands
Leonard agreed to join forces in an e-mail Q&A with HBS Working Knowledge to explain more. Sarah Jane Gilbert: Your work examines the concept of a company being either a "mouse" or an... View Details
- 02 Feb 2009
- Research & Ideas
The Success of Persistent Entrepreneurs
receive higher valuations and less restrictive covenants when they raise capital? Sarah Jane Gilbert: Can you explain the concept of "performance persistence" and what it entails? Paul Gompers and Josh... View Details
Keywords: by Sarah Jane Gilbert
- 05 Nov 2007
- Research & Ideas
The Changing Face of American Innovation
leadership." We asked him to discuss his findings and where his work is heading next. Sarah Jane Gilbert: What led to your interest in this area? William Kerr: In the late 1990s, I worked with a large... View Details
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
schools. What was the appeal of charter schools in this sensitive environment? What opportunities do they present both for improving public education and utilizing best practices in entrepreneurship? Childress explains below. Sarah View Details
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
others', even in difficult economic times." Chua, whose research draws on human psychology to better understand important social processes in business organizations, explained more about the findings in an e-mail Q&A. Sarah View Details
Keywords: by Sarah Jane Gilbert
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
(Abstract) Sarah Jane Gilbert: Can you explain the meanings of latent voice episodes and upward voice? Amy Edmondson and James Detert: Latent voice episodes describe those moments at work when someone... View Details
Keywords: by Sarah Jane Gilbert
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
Success of Entertainment Products." Sarah Jane Gilbert: Tell us about "star power" and how it contributes to a film's success. Anita Elberse: The concept "star power" captures the... View Details
- 29 Nov 2006
- Research & Ideas
Rich or Royal: What Do Founders Want?
research and suggests ways that entrepreneurs can work toward being both rich and royal. Sarah Jane Gilbert: Tell us about the conflict entrepreneurs face when establishing a new venture between the profit... View Details
- 14 Oct 2008
- Research & Ideas
Should You Bring Advertising Expertise In-House?
managers to give serious consideration to the internalization of at least some advertising and marketing services," Silk says in this Q&A. Sarah Jane Gilbert: Can you explain the concept of vertical... View Details
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
engage in collective behaviors that diminish their ability to do so. Sarah Jane Gilbert:What led you to study the effects of performance pressure on work teams? Heidi Gardner: I experienced similar team... View Details
Keywords: by Sarah Jane Gilbert
- 18 May 2009
- Research & Ideas
The Unseen Link Between Savings and National Growth
far-from-frontier countries shows that a 10 percent increase in the savings rate over the previous 10 years leads to an increase in the average growth rate over the next 10 years of 1.3 percent. We asked Comin to discuss the research and its implications. View Details
Keywords: by Sarah Jane Gilbert
- 06 Jul 2010
- Research & Ideas
Renewable Energy: Winds at Our Back?
dean for the Asian Initiative at Harvard Business School. He teaches courses on the international political economy. We asked Vietor about developments in the renewable energy industry in an e-mail interview. Sarah View Details
- 29 Sep 2008
- Research & Ideas
How Economics May Lead to Better Football Games
from schoolchildren to attorneys—and even carries the potential to help sustain life itself. Sarah Jane Gilbert: What led you to research football teams? Are you a sports fan? Al Roth: I'm a matching fan. Q:... View Details
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
geographic office location," Stuart says. Although the research doesn't try to answer why corporate silos are so difficult to tear down, Stuart hopes the data will help managers understand, pinpoint, and remove bottlenecks within their own organizations. View Details
Keywords: by Sarah Jane Gilbert