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- 08 Dec 2006
- Working Paper Summaries
When Learning and Performance are at Odds: Confronting the Tension
Keywords: by Sara J. Singer & Amy C. Edmondson
- 22 Aug 2012
- Working Paper Summaries
A Randomized Field Study of a Leadership WalkRounds™-Based Intervention
Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about improvement opportunities. However, the... View Details
- 25 Aug 2010
- Working Paper Summaries
Managerial Practices That Promote Voice and Taking Charge among Frontline Workers
- 23 Sep 2009
- Working Paper Summaries
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
- 22 Aug 2012
- Working Paper Summaries
Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program
- 12 Sep 2005
- Research & Ideas
The Broadband Explosion: Thinking About a Truly Interactive World
The world as we know it is about to change in many ways thanks to a "broadband explosion"—the coming together of real-time communication and rich media. Professors Robert Austin and Stephen Bradley discuss their new book by that... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Sara J. Singer show that the commonly accepted "analysis" approach, wherein great attention is given to identifying and prioritizing a large number of problems, is not... View Details
Keywords: by Paul Guttry
- 21 Jan 2010
- Working Paper Summaries
Going Through the Motions: An Empirical Test of Management Involvement in Process Improvement
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
reports. The paper, authored by Julia Adler-Milstein, an HBS doctoral candidate in the Health Policy Management program; Sara J. Singer, assistant professor at the Harvard... View Details
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
to recognize and deal with. For example, an organization that has just completed a learning initiative may see a drop in productivity, at least in the short term. Edmondson and doctoral student Sara Singer... View Details
Keywords: by Sarah Jane Gilbert
- 17 Jul 2012
- First Look
First Look: July 17
WalkRoundsTM—Based Intervention Authors:Anita L. Tucker and Sara J. Singer Abstract Background: Leadership WalkRounds have been widely adopted as a technique for improving... View Details
Keywords: Sean Silverthorne
- 14 Jun 2011
- First Look
First Look: June 14
PublicationsThe Paradox of Excellence Authors:Thomas J. DeLong and Sara DeLong Publication:Harvard Business Review 89, no. 6 (June 2011) Abstract Why is it that so many smart, ambitious professionals are... View Details
Keywords: Sean Silverthorne
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
Motions: An Empirical Test of Management Involvement in Process Improvement," HBS professor Anita L. Tucker and Harvard School of Public Health professor Sara J. Singer... View Details
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
true? As it turned out, good teams, which value communication, report more errors. In a recent research paper Edmondson and doctoral student Sara Singer explore this and other hidden barriers to... View Details
Keywords: by Sean Silverthorne
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
Excerpted from The Power of Trust: How Companies Build It, Lose It, Regain It by Sandra J. Sucher and Shalene Gupta. Copyright © 2021. Available from PublicAffairs, an imprint of Perseus Books, LLC, a... View Details
Keywords: by Lane Lambert
- 07 Oct 2014
- First Look
First Look: October 7
http://sloanreview.mit.edu/x/56113 Working Papers The Federal Reserve's Abandonment of Its 1923 Principles By: Rotemberg, Julio J. Abstract—This paper studies the persistence and some of the consequences of the eventual abandonment... View Details
Keywords: Sean Silverthorne
- 17 Feb 2003
- Research & Ideas
Tales of the Newly-minted MBA
more pressing demands of earning a living. After stints at Bain & Co., J. Crew, and Old Navy, he landed his current position as vice president of People's Bank in Bridgeport, Connecticut. Now he's decided to follow another turn in his... View Details
Keywords: by Julia Hanna
- 17 Jan 2017
- First Look
First Look at New Research: January 17
in goods, services, investments, and ideas led by multinational firms. Extensive research has sought to understand the geographic patterns of foreign direct investment (FDI). This chapter reviews existing theories and evidence... View Details
Keywords: Sean Silverthorne
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
worked are positively correlated with firm performance, and differences between family and non-family CEOs account for approximately 18% of the performance gap between family and non-family firms. We investigate the sources of the differences in CEO labor supply across... View Details
Keywords: Sean Silverthorne
- 04 May 2010
- First Look
First Look: May 4
organs faces widespread disapproval. We survey a representative sample of Americans to assess disapproval for several forms of kidney markets and to understand why individuals disapprove by identifying factors that predict disapproval,... View Details
Keywords: Martha Lagace