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- 08 Dec 2006
- Working Paper Summaries
When Learning and Performance are at Odds: Confronting the Tension
Keywords: by Sara J. Singer & Amy C. Edmondson
- 22 Aug 2012
- Working Paper Summaries
A Randomized Field Study of a Leadership WalkRounds™-Based Intervention
Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about improvement opportunities. However, the... View Details
- 25 Aug 2010
- Working Paper Summaries
Managerial Practices That Promote Voice and Taking Charge among Frontline Workers
- 23 Sep 2009
- Working Paper Summaries
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
- 22 Aug 2012
- Working Paper Summaries
Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program
- 12 Sep 2005
- Research & Ideas
The Broadband Explosion: Thinking About a Truly Interactive World
The world as we know it is about to change in many ways thanks to a "broadband explosion"—the coming together of real-time communication and rich media. Professors Robert Austin and Stephen Bradley discuss their new book by that... View Details
- 15 Feb 2022
- News
The Alumnae Entrepreneur Behind Mary J. Blige’s Super Bowl Locks
Mary J. Blige wore one of its products during the Super Bowl halftime show. As reported by Houston’s KHOU 11, Winters was ecstatic to see her company’s work—in this case, a long, flowing blond number—worn in... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Sara J. Singer show that the commonly accepted "analysis" approach, wherein great attention is given to identifying and prioritizing a large number of problems, is not... View Details
Keywords: by Paul Guttry
- Web
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- 01 Oct 2000
- News
The Class of 1975 in Review
on the board to illustrate human interactions. Hunt Greene's high bet wasn't looking too promising until Lawrence, bewildered by Hunt's off-the-wall comments, offered him the chalk to illustrate his theory. Much to the amusement of the... View Details
Keywords: J. Hans Stumm
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
reports. The paper, authored by Julia Adler-Milstein, an HBS doctoral candidate in the Health Policy Management program; Sara J. Singer, assistant professor at the Harvard... View Details
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
to recognize and deal with. For example, an organization that has just completed a learning initiative may see a drop in productivity, at least in the short term. Edmondson and doctoral student Sara Singer... View Details
Keywords: by Sarah Jane Gilbert
- 21 Jan 2010
- Working Paper Summaries
Going Through the Motions: An Empirical Test of Management Involvement in Process Improvement
- 27 Aug 2012
- News
Employee-Suggestion Programs That Work
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
Excerpted from The Power of Trust: How Companies Build It, Lose It, Regain It by Sandra J. Sucher and Shalene Gupta. Copyright © 2021. Available from PublicAffairs, an imprint of Perseus Books, LLC, a... View Details
Keywords: by Lane Lambert
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
Motions: An Empirical Test of Management Involvement in Process Improvement," HBS professor Anita L. Tucker and Harvard School of Public Health professor Sara J. Singer... View Details
- 17 Jul 2012
- First Look
First Look: July 17
WalkRoundsTM—Based Intervention Authors:Anita L. Tucker and Sara J. Singer Abstract Background: Leadership WalkRounds have been widely adopted as a technique for improving... View Details
Keywords: Sean Silverthorne