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- 24 Aug 2020
- Working Paper Summaries
Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
Editor's note: A hybrid of a novel and a guidebook, Harder Than I Thought: Adventures of a Twenty-First Century Leader invites readers to critique the journey of Jim Barton, the new CEO of a west coast aerospace firm. Written View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
CEO. Excerpt from The Adventures of an IT Leader, by Robert D. Austin, Richard L. Nolan, View Details
Keywords: by Martha Lagace
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
has been a failure of leadership as astounding and momentous (and ironic) as the company's early achievement. Robert D. Austin, Associate Professor: When I worked in a U.S.... View Details
- 15 Oct 2008
- First Look
First Look: October 15, 2008
the company and raises questions around the downstream consequences of global outsourcing strategies. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=609034 PublicationsThe... View Details
Keywords: Martha Lagace
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
can't talk about systematization in the traditional sense because systematization implies producing consistent outcome. I prefer to believe that innovation is about producing inconsistency of outcome, and valuable inconsistency at that.... View Details
- July 2004 (Revised September 2004)
- Case
Novell: CEO-led Turnaround and Growth Strategy
By: Richard L. Nolan and Robert D. Austin
Novell CEO Jack Messman tried to return the company to its leadership position in the software industry through a strategy that embraces Linux and other open source software. This case serves as an introduction to open source software and strategies based on open... View Details
Keywords: Organizational Change and Adaptation; Value Creation; Open Source Distribution; Applications and Software; Intellectual Property; Business Strategy; Information Technology Industry
Nolan, Richard L., and Robert D. Austin. "Novell: CEO-led Turnaround and Growth Strategy." Harvard Business School Case 605-004, July 2004. (Revised September 2004.)
- Article
Bridging the Gap Between Stewards and Creators
By: Robert D. Austin and Richard L. Nolan
Austin, Robert D., and Richard L. Nolan. "Bridging the Gap Between Stewards and Creators." MIT Sloan Management Review 48, no. 2 (Winter 2007): 29–36. (Winner of Richard Beckhard Memorial Prize For the most outstanding MIT Sloan Management Review article on planned change and organizational development.)
- 2004
- Working Paper
On Identifying and Tracking the Next "Killer App"
By: Robert D. Austin and Richard L. Nolan
- 24 Sep 2013
- First Look
First Look: September 24
that is critical in intermediating conflicts that commons organizations cannot resolve. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45552 Management: Theory and Practice, and Cases... View Details
Keywords: Sean Silverthorne
- 22 May 2012
- First Look
First Look: May 22
Cooke, Mario D. Parrilli, and José L. Curbelo. Edward Elgar Publishing, 2012 Abstract An abstract is unavailable at this time. Publisher's Link:... View Details
Keywords: Sean Silverthorne
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 2020
- Working Paper
Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies
By: Robert D. Austin and Richard L. Nolan
August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public... View Details
Austin, Robert D., and Richard L. Nolan. "Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies." Harvard Business School Working Paper, No. 21-003, July 2020.
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
bit of good news about the power of listening. A business book about how one CEO listened is Around the Corner to Around the World by Robert Rosenberg, a memoir about the early history View Details
Keywords: by Kathryn Haviland
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
Research, Cambridge MA. Hausmann, R., L. Pritchett and D. Rodrik (2005), Growth Accelerations, mimeo., Kennedy School of Government, Cambridge MA. Hausmann, R, View Details
Keywords: by Christian Ketels
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
by rigid state licensure requirements, will be able to practice telemedicine for all patients in their regions. Replacing fee-for-service payments with value-based ones will remove the final barrier to delivering such integrated care.... View Details
Keywords: by Danielle Kost
- September 1999 (Revised April 2000)
- Case
Novell: World's Largest Network Software Company
By: Richard L. Nolan
After phenomenal growth and market leadership in networking, founder and CEO Ray Noorda made a frontal assault on Microsoft's core strengths. In 1994, Noorda spend over $1.5 billion acquiring companies such as WordPerfect to combat Microsoft Word, products such as... View Details
Keywords: Information Infrastructure; Applications and Software; Competition; Internet and the Web; Strategic Planning; Corporate Strategy; Information Technology Industry
Nolan, Richard L. "Novell: World's Largest Network Software Company." Harvard Business School Case 300-038, September 1999. (Revised April 2000.)
- 30 Jan 2007
- First Look
First Look: January 30, 2007
resource, How Countries Compete offers potent insights into how the business environment has evolved in crucial nations—and what its trajectory might look like in the future. Bridging the Gap between Stewards and Creators Authors:Robert... View Details
Keywords: Martha Lagace
- March 2000 (Revised November 2000)
- Case
IBM Corporation Turnaround
By: Robert D. Austin and Richard L. Nolan
Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details
Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry
Austin, Robert D., and Richard L. Nolan. "IBM Corporation Turnaround." Harvard Business School Case 600-098, March 2000. (Revised November 2000.)
- 24 May 2011
- First Look
First Look: May 24
PublicationsClusters and Competitiveness: Porter's Contribution Authors:Christian H.M. Ketels Publication:Chap. 10 in Competition and Competitive Advantage: The Ideas of Michael Porter, edited View Details
Keywords: Sean Silverthorne