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    Richard L. Nolan

    Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

    Keywords: aerospace; information technology industry; internet
    • 24 Aug 2020
    • Working Paper Summaries

    Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

    Keywords: by Robert D. Austin and Richard L. Nolan; Air Transportation
    • 04 Dec 2012
    • Research & Ideas

    Book Excerpt: Harder Than I Thought

    Editor's note: A hybrid of a novel and a guidebook, Harder Than I Thought: Adventures of a Twenty-First Century Leader invites readers to critique the journey of Jim Barton, the new CEO of a west coast aerospace firm. Written View Details
    Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
    • 11 May 2009
    • Research & Ideas

    The IT Leader’s Hero Quest

    CEO. Excerpt from The Adventures of an IT Leader, by Robert D. Austin, Richard L. Nolan, View Details
    Keywords: by Martha Lagace
    • 15 Jun 2009
    • Research & Ideas

    GM: What Went Wrong and What’s Next

    has been a failure of leadership as astounding and momentous (and ironic) as the company's early achievement. Robert D. Austin, Associate Professor: When I worked in a U.S.... View Details
    Keywords: by Staff; Auto

      F. Warren McFarlan

      Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

      Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry
      • Web

      Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

      Contingent-Claims." In Contributions to Mathematical Economics, in Honor of Gérard Debreu , edited by Werner Hildenbrand and Andreau Mas-Colell. Amsterdam: North-Holland, 1986. Jarrow, View Details
      • 10 Sep 2007
      • Research & Ideas

      High Note: Managing the Medici String Quartet

      can't talk about systematization in the traditional sense because systematization implies producing consistent outcome. I prefer to believe that innovation is about producing inconsistency of outcome, and valuable inconsistency at that.... View Details
      Keywords: by Martha Lagace; Music
      • 15 Oct 2008
      • First Look

      First Look: October 15, 2008

      the company and raises questions around the downstream consequences of global outsourcing strategies. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=609034   PublicationsThe... View Details
      Keywords: Martha Lagace
      • Web

      Publications - Institute For Strategy And Competitiveness

      Health Care by Alee Hernandez, Robert S. Kaplan, Mary L. Witkowski, C. Forrest Faison and Michael E. Porter In 2016, the Surgeon General of the... View Details
      • July 2004 (Revised September 2004)
      • Case

      Novell: CEO-led Turnaround and Growth Strategy

      By: Richard L. Nolan and Robert D. Austin
      Novell CEO Jack Messman tried to return the company to its leadership position in the software industry through a strategy that embraces Linux and other open source software. This case serves as an introduction to open source software and strategies based on open... View Details
      Keywords: Organizational Change and Adaptation; Value Creation; Open Source Distribution; Applications and Software; Intellectual Property; Business Strategy; Information Technology Industry
      Related
      • Article

      Bridging the Gap Between Stewards and Creators

      By: Robert D. Austin and Richard L. Nolan
      Related
      • 01 Dec 1996
      • News

      Starting Up and Starting Over

      management consulting field were Bruce D. Henderson (MBA '41) of the Boston Consulting Group, John Diebold (MBA '51) of the Diebold Group, and Richard Vancil (MBA '55) of The... View Details
      • 2004
      • Working Paper

      On Identifying and Tracking the Next "Killer App"

      By: Robert D. Austin and Richard L. Nolan
      Related
      • 01 Jun 2018
      • News

      June 2018 Alumni and Faculty Books

      Washington. With Gratitude: Barker Steel and the People Who Made It Work by Robert B. Brack (OPM 2, 1977) ArchwayPublishing When Robert Brack... View Details
      • 08 Mar 2021
      • In Practice

      COVID Killed the Traditional Workplace. What Should Companies Do Now?

      A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
      Keywords: by Dina Gerdeman
      • 01 Dec 1998
      • News

      Africa's Way

      government and industry. Participants will discuss programs that the government could employ to help guide industry toward international competitiveness. A session titled "South Africa's Labor Relations" will be presided over View Details
      Keywords: Susan Young and Garry Emmons
      • 30 Jun 2021
      • In Practice

      The Harvard Business School Faculty Summer Reader 2021

      What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
      Keywords: by Kathryn Haviland
      • 20 Oct 2010
      • Op-Ed

      Export Competitiveness: Reversing the Logic

      Research, Cambridge MA. Hausmann, R., L. Pritchett and D. Rodrik (2005), Growth Accelerations, mimeo., Kennedy School of Government, Cambridge MA. Hausmann, R, View Details
      Keywords: by Christian Ketels
      • 24 Sep 2013
      • First Look

      First Look: September 24

      that is critical in intermediating conflicts that commons organizations cannot resolve. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45552 Management: Theory and Practice, and Cases... View Details
      Keywords: Sean Silverthorne