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  • All HBS Web  (271)
    • News  (28)
    • Research  (166)
    • Multimedia  (1)
  • Faculty Publications  (39)

Show Results For

  • All HBS Web  (271)
    • News  (28)
    • Research  (166)
    • Multimedia  (1)
  • Faculty Publications  (39)
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  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

can amplify bias. Some companies try to address the issue by making sure that their algorithms don’t use data on protected characteristics such as race or gender. Yet, eliminating factors like race from an algorithm doesn’t address the... View Details
Keywords: by Rachel Layne
  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

the Author Rachel Layne is a writer based in the Boston area. [Image: iStockphoto/FG Trade] Are you back to attending events, whether it's sports or musical performances? Why or why not? Share your thoughts... View Details
Keywords: by Rachel Layne; Sports
  • 25 Jan 2024
  • Research & Ideas

Being a Team Player: Why College Athletes Succeed in Business

researchers chose to concentrate on the eight Ivy League schools for their initial research, following the career trajectories of 401,785 graduates from 1970 to 2021. They combined that data with career information, such as LinkedIn profiles, for the athletes provided... View Details
Keywords: by Rachel Layne
  • 30 Jan 2024
  • Research & Ideas

‘Intrinsic Joy’ Sparks Ideas Better than Cash

GitHub’s sponsorship program To parse how financial rewards help or hurt innovation, the authors examined data for some 100,000 GitHub users. GitHub introduced the sponsorship program in May 2019, and more than 14,000 users qualified for sponsorship. Approved users... View Details
Keywords: by Rachel Layne; Technology
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

skills. And fast. “I always tell undergrads that what you're learning is how to learn a set of skills that will have to change over time as demands change,” Greenstein says. “You should expect a dynamic market and a changing set of demands.” About the author View Details
Keywords: by Rachel Layne; Information Technology
  • 16 Apr 2018
  • Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

on the problem. Then ask yourself—are those assumptions justified, and what are the things I don’t know? And what can I do to figure that out?” Rachel Layne is a freelance writer based in the Boston area.... View Details
Keywords: by Rachel Layne; Consulting; Retail
  • 10 Oct 2023
  • Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

Harvard Business School who co-authored the report. By 1980, 15 years after the law’s passage, Black voter registration had increased by 23 percent in southern counties covered View Details
Keywords: by Rachel Layne
  • 06 Jun 2024
  • Research & Ideas

How Younger Immigrants Gain an Edge in American Business

between Vietnamese women and US servicemen, writing that they were largely “jobless, homeless, uneducated, unwanted, barely able to speak English” when they arrived to America. Spurred in part by outrage sparked View Details
Keywords: by Rachel Layne
  • 10 Feb 2022
  • Research & Ideas

Why Are Prices So High Right Now—and Will They Ever Return to Normal?

tend to drive up prices, typically for three to four months. But as the COVID-19 pandemic wears on, some shortages, especially food and electronics, are likely to linger much longer. That means higher prices are probably here to stay for a while as well, according to... View Details
Keywords: by Rachel Layne
  • 29 Sep 2021
  • Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

just don't know who has the kind of upbringing or life experience that would be relevant to identifying the issues you need to anticipate and plan for.” Wu adds: “It means both adding people and making sure their voices are heard.” About the Author View Details
Keywords: by Rachel Layne
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

choices, resulting in more efficient organizations. “It’s about how we think about talent and resource allocation,” Paik says. You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions Delivering a... View Details
Keywords: by Rachel Layne
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

could have positive long-term implications to any organization’s success. “We were surprised by the magnitude of the effects,” Pany says, noting that future studies could examine just how such relationships form and evolve. “There’s just... View Details
Keywords: by Rachel Layne; Health
  • 23 Mar 2023
  • Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
Keywords: by Rachel Layne; Financial Services
  • 22 Feb 2024
  • Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

There’s a virtual elephant in AI’s room: It’s nearly impossible to make the technology forget. And there are an increasing number of scenarios where consumers and programmers may not only want to remove data from a machine learning model—they may be required to do so... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Knowing when to use artificial intelligence and when to rely on the human mind is a shifting fine line, one delineated by new research that shows considerable benefit and speed from generative AI—if it’s applied to the right tasks. What... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

the Digital Data Design Institute at Harvard, teamed up with HBS doctoral candidate Ta-Wei Huang to discuss their advice for businesses and their recent research about this rapidly changing landscape. This interview has been edited for clarity and length. View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 26 Jul 2023
  • Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

non-traditional applicants.” Certificate programs often pay off for participants, and ensuring success for all involved—the universities, graduates, and future employers—is big business. Some 40 percent of graduates studied received a raise or promotion View Details
Keywords: by Rachel Layne
  • 27 Apr 2021
  • Research & Ideas

IPO or M&A? How Venture Capital Shapes a Startup's Future

says, noting most VC investments don’t yield any return. “‘So, if we get an acquisition that returns any money, that's actually amazing.’ Maybe we don't talk about it as much, but that's really important. Often, that's a better outcome for a founder.” About the Author... View Details
Keywords: by Rachel Layne
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

incentives to work toward promotion rather than for salary increases under the same job title. “Just having a title difference or responsibility difference is enough for people to think very differently about the [salary] comparison,” Cullen says. View Details
Keywords: by Rachel Layne
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