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- 31 Oct 2022
- Research & Ideas
Why the Largest Minority Group Faces the Most Hate—and How to Push Back
the relative rank of a group in any given community. A minority group ranked as the largest experiences the most discrimination, followed by the second-largest group, and so on, explains Harvard Business School Assistant Professor Marco... View Details
Keywords: by Pamela Reynolds
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
be depleted by socializing, whereas extroverts feed on cocktail party conversations, displaying the assertive, optimistic, and action-oriented qualities often found in a corporate leader. Yet people often view extroverts as less... View Details
Keywords: by Pamela Reynolds
- 28 Apr 2022
- Research & Ideas
Can You Buy Creativity in the Gig Economy?
e-book market. New regulations have shaken up the e-book landscape in China, intensifying competition and prompting writers to work harder, according to research by Harvard Business School Professor Feng Zhu. Book contracts that give... View Details
Keywords: by Pamela Reynolds
- 01 Apr 2002
- News
Pamela Thomas Graham
fiction," remarks Pamela Thomas- Graham. A few years into her career at McKinsey & Co., Thomas-Graham remembers feeling that her work/life balance was "starting to get a little askew…I wasn't having much opportunity to explore the... View Details
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
tracked whether a hotel concierge attempted to pass the buck by referring the email-sender elsewhere. “Theoretically, there should be no difference in the number of restaurants that people recommend to Mei Chen or Brad Anderson,” says... View Details
Keywords: by Pamela Reynolds
- 15 Nov 2022
- Book
Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work
earning billions, kept churning out its pills. By now, this story is a familiar one. But what is less well known is that the company had help not only from management consultant McKinsey & Company, which sold advice to Purdue on how... View Details
Keywords: by Pamela Reynolds
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
Ice cream making started as a quirky hobby for Brian Smith, whose zeitgeisty flavors and fresh ingredients would become his trademark. For example, his “God Save the Cream,” inspired by the 2018 Royal Wedding of Prince Harry and Meghan... View Details
Keywords: by Pamela Reynolds
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
Airbnb hosts of Asian descent had significantly fewer stays early in the COVID-19 pandemic—and the design of the travel site may have inadvertently enabled discrimination that shut Asians out, says new research by Harvard Business... View Details
- 13 Dec 2022
- Research & Ideas
The Color of Private Equity: Quantifying the Bias Black Investors Face
that fund young businesses are owned by Black or Hispanic founders and partners, traditionally the most likely source of capital for minority business ventures, says Josh Lerner, the Jacob H. Schiff Professor of Investment Banking at... View Details
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
impact on both employees and companies, new research shows. In fact, managers who elevate others like Bradway did are more likely to hold on to valued employees, according to a study by Yuan Zou, assistant professor of business... View Details
Keywords: by Pamela Reynolds
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
in March 2020, the pandemic only exacerbated a longstanding issue. The shortage of drivers to deliver food supplies to the roughly 300,000 restaurants, hotels, hospitals, schools, and universities serviced by US Foods was not its only... View Details
Keywords: by Pamela Reynolds
- 03 Jan 2023
- Book
Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action
Despite calls for making the workplace more equitable, women, particularly Black women, continue to get the short end of the stick at work. Only 6 percent of the top 3,000 companies in the US are led by a woman. In 2022, only two Black... View Details
Keywords: by Pamela Reynolds
- 07 Apr 2022
- Research & Ideas
Giving Back: Consumers Care More About How Companies Donate Than How Much
the winner, but many consumers would choose Target, the research suggests. "People's perception is that brands that sacrifice relatively more of their earnings seem more generous." The findings come as many companies—reassured by a... View Details
Keywords: by Pamela Reynolds
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
go into work, will I somehow miss a promotion or really important information at work.’ I think leaders would really benefit from acknowledging those emotions directly.” Zlatev suggests that managers encourage a sense of openness by... View Details
Keywords: by Pamela Reynolds
- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
American corporations have never been more partisan—starting at the top with executives who often bring on like-minded managers belonging to the same political party. Now, new research shows that when boardrooms are dominated by one... View Details
Keywords: by Pamela Reynolds
- 24 May 2022
- Research & Ideas
Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors
Past studies have bolstered the idea that marginalized groups might find more career opportunities if they downplay their identities. But women and minorities may actually benefit by explicitly mentioning their identities, at least when... View Details
Keywords: by Pamela Reynolds
- 05 Dec 2022
- Research & Ideas
5 Companies Where Employees Move Up the Ladder Fast
assesses America’s 250 largest public companies as ranked by Fortune magazine. “All employers are not created equal in terms of the type of springboard they provide for advancement and that's something that workers and employment... View Details
Keywords: by Pamela Reynolds
- April 2001
- Supplement
Russell Reynolds Associates
By: Tarun Khanna
Features a presentation by Managing Directors Peter Drummond-Hay and Steve Scroggins of Russell Reynolds, to a class of MBA students at the Harvard Business School about the challenges of developing institutions of management and the labor market. View Details
Khanna, Tarun. "Russell Reynolds Associates." Harvard Business School Video Supplement 701-804, April 2001.
- 01 Apr 2002
- News
Pamela Thomas Graham on September 11
“We cover the financial community as our beat,” says CNBC president and CEO Pamela Thomas-Graham (MBA ’88/JD’89). “So in many ways the terrorist attacks felt very personal to us as a news organization.” After doing a headcount to... View Details