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  • 07 Aug 2000
  • Research & Ideas

Rocket Science Retailing

Marshall Fisher of the Wharton School at the University of Pennsylvania, Ananth Raman of HBS and their colleague Anna Sheen McClelland recently completed a survey of 32 retail... View Details
Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance By Marshall Fisher and Ananth Raman How will rocket science... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details
Keywords: by David Stauffer
  • 31 Jul 2012
  • First Look

First Look: July 31

Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Publication:In Handbook of Conflict Management Research, edited by Neal M.... View Details
Keywords: Carmen Nobel
  • 26 Jul 2011
  • First Look

First Look: July 26

threat responses and their implications for research on identity dynamics within organizations.   Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and View Details
Keywords: Sean Silverthorne
  • September 2011 (Revised February 2013)
  • Case

Cleveland Clinic: Improving the Patient Experience

By: Ananth Raman and Anita L. Tucker
Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Performance Improvement; Service Delivery; Value Creation; Personal Characteristics; Human Needs
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  • Web

Placement - Doctoral

Management, 2024 Placement: University of Texas at Austin, McCombs School of Business, Information, Risk and Operations Management Department Dissertation: Essays on Labor Productivity in Retail Stores Advisors: Ananth View Details
  • Web

Faculty & Researchers - Managing the Future of Work

de Chalendar. Managing Talent Pipelines in the Future of Work , Harvard Business School case, 2019. With William R. Kerr, Manjari Raman and Carl Kreitzberg. The Caring Company: How Employers Can Cut Costs And Boost Productivity View Details
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

Using Judgmental Forecasts Authors:Vishal Gaur, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher Periodical:Manufacturing and Service Operations Management (forthcoming)... View Details
Keywords: Sean Silverthorne
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Service Operations Management Meritorious Service Award in 2015 and 2016. Gary P. Pisano : Winner of the 2016 Best Research Award from the Strategic Management Society. Ananth Raman : Winner of the 2016... View Details
  • 01 Sep 2010
  • News

Faculty Books

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman... View Details
Keywords: Retail Trade; Water Transportation; Transportation
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

poor on a commercial basis. Publisher's site: Business Solutions for the Global Poor: Creating Social and Economic Value Inventory Record Inaccuracy: An Empirical Analysis Authors:Nicole DeHoratius and Ananth View Details
Keywords: Martha Lagace
  • Web

Annual Report 2020 - Annual Report 2020

Framework Dutch Leonard & Bob Kaplan Coping with Sudden Changes in Cash Needs and Availability Fritz Foley & Malcolm Baker Structuring the Organizational Response Amy Edmondson & Dutch Leonard Recognizing and Managing Novel Risks in Your Supply Chain View Details
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

the value of their information intermediation function. The Effect of Product Variety and Inventory Levels on Retail Sales: A Longitudinal Study Author:Zeynep Ton and Ananth Raman Publication:Production and... View Details
Keywords: Sean Silverthorne
  • July–August 2000
  • Article

Rocket-Science Retailing Is Almost Here: Are You Ready?

By: Marshall L. Fisher, A. Raman and Anna McClelland
Keywords: Science; Sales
Related
  • February 2005
  • Article

An Econometric Analysis of Inventory Turnover Performance in Retail Services

By: Vishal Gaur, Marshall L. Fisher and Ananth Raman
Keywords: Mathematical Methods; Assets; Performance; Sales; Retail Industry
Related
  • 08 Jun 2010
  • First Look

First Look: June 8

Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and... View Details
Keywords: Martha Lagace
  • fall 2007
  • Article

Estimating Demand Uncertainty Using Judgmental Forecasts

By: Vishal Gaur, Saravanan Kesavan, Ananth Raman and Marshall L. Fisher
Keywords: Risk and Uncertainty; Judgments; Forecasting and Prediction
Related
  • 1998
  • Chapter

Configuring a Supply Chain to Reduce the Cost of Demand Uncertainty

By: J. H. Hammond, Marshall L. Fisher, Walter Obermeyer and A. Raman
Keywords: Supply Chain Management; Cost Management; Demand and Consumers; Risk Management; Risk and Uncertainty
Related
  • 17 Jul 2012
  • First Look

First Look: July 17

Science-Based Business (Abridged) Ananth Raman and Inga MaurerHarvard Business School Case 611-027 Ray Gilmartin faces a dilemma. His company's credibility has been damaged by... View Details
Keywords: Sean Silverthorne