by Marc J. Epstein - Publications - Faculty & Research

04 Oct 2004
Research & Ideas

Start to Measure Your E-commerce Success

"The study of e-commerce has unfolded in much the same way that e-commerce thrust itself on the business world—with a great deal of overstatement," says Marc J. Epstein, Visiting Professor and Wyss... View Details

Keywords: by Marc J. Epstein

04 Jan 2011
Working Paper Summaries

The Learning Effects of Monitoring

Keywords: by Dennis Campbell, Marc Epstein & Francisco de Asis Martinez-Jerez; Entertainment & Recreation

12 May 2011
Research & Ideas

The Difficult Transition from For-Profit to Nonprofit Boards

this happens is one of the many subjects discussed in the new book Joining a Nonprofit Board: What You Need to Know, by authors Marc J. Epstein... View Details

Keywords: by Sean Silverthorne

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

Learning Effects of Monitoring by Dennis Campbell and Francisco de Asís Martinez-Jerez of HBS and Marc Epstein of Rice University, are the result of an extensive study of the... View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

05 Jun 2019
Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

effects of competition have an advantage within their markets, says Alexander J. MacKay, assistant professor of business administration at Harvard Business School, who coauthored the study Consumer Inertia and Market Power with View Details

Keywords: by Kristen Senz; Energy

01 Feb 2023
What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

hybrid work strategies make jobs that can be performed from the “home” more attractive by eliminating the need for some commuting. They raise productivity modestly, and provide employees more control over their personal and work lives.... View Details

Keywords: by James Heskett

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

Harvard Business School and Marc Epstein of Rice University. Key concepts include: Tightly monitored employees were less likely to make independent decisions, even if their job descriptions allowed them to... View Details

Keywords: by Staff

24 Nov 2009
First Look

First Look: Nov. 24

Management Accounting and Control: Lessons for and from the World's Tiniest Businesses Authors:Srikant M. Datar, Marc J. Epstein, and Kristi Yuthas Publication:Strategic Finance (November 2009) Abstract The... View Details

Keywords: Martha Lagace

21 Feb 2005
Research & Ideas

The VC Quandary: Too Much Money

"Capital overhang is a big issue that keeps coming up over and over again," said Fergal J. Mullen, a general partner at Highland Capital Partners who focuses on software and services companies. Mullen said he looks for companies... View Details

Keywords: by Julie Jette; Financial Services

28 May 2013
First Look

First Look: May 28

and Traffic Violations By: Yap, Andy J., Abbie S. Wazlawek, Brian J. Lucas, Amy Cuddy, and Dana R. Carney Abstract—Can the structure of our everyday environment lead us to behave dishonestly? Four studies found that expansive postures... View Details

Keywords: Sean Silverthorne

04 Nov 2008
First Look

First Look: November 4, 2008

trends in the market, the case prompts students to examine the future adoption of drug-eluting stents as well as to consider the potential marketing actions to be taken by Medtronic for ENDEAVOR—a newly approved stent that will hit the... View Details

Keywords: Martha Lagace

29 May 2012
First Look

First Look: May 29

case:http://cb.hbsp.harvard.edu/cb/product/912413-PDF-ENG Boston Physicians Devices Marc L. BertonecheHarvard Business School Case 212-070 The case is a very simple, short case based on the author's general experience, to introduce... View Details

Keywords: Sean Silverthorne

25 Oct 2011
First Look

First Look: October 25

PublicationsJoining a Nonprofit Board: What You Need to Know Authors:Marc J. Epstein and F. Warren McFarlan Publication:Jossey-Bass/Wiley, 2011 An abstract is unavailable at this time. Publisher's Link:... View Details

Keywords: Sean Silverthorne

June 2001 (Revised October 2001)
Case

Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard

By: Srikant M. Datar, Marc J. Epstein and Jeremy Cott

In early 2000, Verizon Communications implemented a Human Resources Balanced Scorecard to evaluate the effectiveness of and payoffs from human resource management. This case describes the benefits of the scorecard and the challenges of measurement and implementation.... View Details

Keywords: Balanced Scorecard; Human Resources; Telecommunications Industry

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March 2009
Case

The Home Depot: Leadership in Crisis Management

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter

Examines the challenges The Home Depot faced in the aftermath of natural disasters such as Hurricanes Katrina, Rita, and Andrew. By providing 40,000 to 50,000 items sold by knowledgeable associates, The Home Depot became a destination place for customers in need of... View Details

Keywords: Disruption; Customer Focus and Relationships; Leadership; Crisis Management; Logistics; Natural Disasters; Retail Industry

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Article

In Microfinance, Clients Must Come First

By: Srikant M. Datar, Marc J. Epstein and Kristi Yuthas

In the debate over whether microfinance works, few microfinance institutions articulate what, exactly, their ultimate goals are and how, exactly, they will achieve them. The authors cut through the confusion by mapping a clear theory of change for microfinance. If the... View Details

Keywords: Business Startups; Customer Focus and Relationships; Social Entrepreneurship; Microfinance; Goals and Objectives; Success; Social Enterprise; Poverty

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October 2005 (Revised January 2006)
Case

Augusta National Golf Club Controversy, The (A)

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter

The prestigious Augusta National Golf Club's secret membership is widely believed to exclude women. When feminist advocate Martha Burk receives a mysterious list of "members," she must decide how best to use this information in her efforts to crack the glass ceiling.... View Details

Keywords: Partners and Partnerships; Attitudes; Decision Making; Problems and Challenges; Business and Stakeholder Relations; Gender; Non-Governmental Organizations; Communication Strategy; Sports Industry

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07 Dec 2010
First Look

First Look: Dec. 7

http://hbr.org/2010/10/unleashing-the-power-of-marketing/ar/1 Institutional Pressures and Organizational Characteristics: Implications for Environmental Strategy Authors:Magali A. Delmas and Michael W. Toffel Publication:In The Oxford Handbook of Business and the... View Details

Keywords: Sean Silverthorne

September 2020
Article

Medicaid Work Requirements in Arkansas: Two-Year Impacts on Coverage, Employment, and Affordability of Care

By: Benjamin D. Sommers, Lucy Chen, Robert J. Blendon, E. John Orav and Arnold M. Epstein

In June 2018 Arkansas became the first U.S. state to implement work requirements in Medicaid, requiring adults ages 30–49 to work twenty hours a week, participate in “community engagement” activities, or qualify for an exemption to maintain coverage. By April 2019,... View Details

Keywords: Medicaid; Health Care Policy; Health; Health Care and Treatment; Policy; Insurance; Health Industry; Arkansas

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