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- News (42)
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- 27 Feb 2012
- Research & Ideas
When Researchers Cheat (Just a Little)
John calls them, such as selectively reporting studies that achieved positive results, to "academic felonies" such as falsifying data. Measuring Truthfulness The participants' scores were determined by a truth-telling algorithm... View Details
- 16 Jan 2013
- Research & Ideas
The Messy Link Between Slave Owners and Modern Management
by salesmen and companies like Singer Sewing Company to encourage workers to police one another. Rosenthal says the rise of the railroad is often credited with creating new units of production, including the cost per ton mile, but... View Details
Keywords: by Katie Johnston
- 07 May 2012
- Research & Ideas
The Art of Haggling
if you hold firm on your terms. Careful analysis may reveal that the other party needs the deal as much or more than you do. Then there are psychological factors to consider, like the power of working from one's own ideal number rather than getting anchored View Details
Keywords: by Katie Johnston
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
When HBS professor Steven Spear recently released an abstract on problem solving at Toyota, HBS Working Knowledge staffer Sarah Jane Johnston e-mailed off some questions. Spear not only answered the questions, but also asked some of his... View Details
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
do not act as completely rational agents. (We imply no offense in this). In response to the complexity of the supply chains, managers limit the problem space, whether consciously or unconsciously, by selecting a limited set of inputs to... View Details
Keywords: by Sarah Jane Johnston
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
own homes in a quarter of the time and a third of the cost. They hope to expand the program ten-fold over five years and hope to launch similar programs in other countries including Egypt, the Philippines, and Venezuela. I think by... View Details
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient value. That is, physicians are incentivized to maximize... View Details
- 30 Mar 2003
- Research & Ideas
The Future of IT Consulting
"computer-to-computer" communication. By the end of the decade, more than 60 percent of the computer communications will be computer-to-computer. Computer-to-computer vastly speeds up the pace of business. For example,... View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps ignored View Details
Keywords: by Sarah Jane Johnston
- 12 May 2021
- Working Paper Summaries
Accounting for Product Impact in the Water Utilities Industry
Keywords: by George Serafeim and Katie Trinh
- 28 Feb 2021
- Working Paper Summaries
Measuring Employment Impact: Applications and Cases
Keywords: by Katie Panella and George Serafeim
- 04 May 2021
- Working Paper Summaries
Accounting for Product Impact in the Telecommunications Industry
- 11 Jan 2021
- Working Paper Summaries
Accounting for Product Impact in the Airlines Industry
- 02 Sep 2002
- Research & Ideas
Foreign Multinationals in the U.S.: A Rocky Road
of U.S. managers.— Geoffrey Jones Unilever was one of the world's earliest and most widespread multinational firms, and already had a large U.S. business by the interwar years. During the research, I was surprised to discover that the... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
- 08 Apr 2013
- Research & Ideas
Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’
Over time, the media conversation about work-life balance has shifted slightly, Ely said, from discussing women's individual choices to showing "a whole set of experiences that look less like women opting out and more like women being pushed out View Details
Keywords: by Katie Koch & Harvard Gazette
- 24 Nov 2020
- Working Paper Summaries
Accounting for Product Impact in the Consumer Finance Industry
- 18 Feb 2020
- Working Paper Summaries
A Preliminary Framework for Product Impact-Weighted Accounts
- 28 Jun 2007
- Working Paper Summaries
Film Rentals and Procrastination: A Study of Intertemporal Reversals in Preferences and Intrapersonal Conflict
- 02 Nov 2020
- Working Paper Summaries
Accounting for Organizational Employment Impact
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
should purchase the used Toyota Camry. How consumers weigh those decisions is crucial information for retailers, and is the subject of recent research by Harvard Business School doctoral candidates Todd Rogers and View Details