by Katie Johnston - Publications - Faculty & Research

Portrait Project

Stephen Johnston

me to do something similar. Meanwhile, time is ticking. I'd love to speak ten languages by the time I'm 35, and learn the national dance of each country on my way. The next task will be to find a place where trade offs between time,... View Details

27 Feb 2012
Research & Ideas

When Researchers Cheat (Just a Little)

John calls them, such as selectively reporting studies that achieved positive results, to "academic felonies" such as falsifying data. Measuring Truthfulness The participants' scores were determined by a truth-telling algorithm... View Details

Keywords: by Katie Johnston; Education

16 Jan 2013
Research & Ideas

The Messy Link Between Slave Owners and Modern Management

by salesmen and companies like Singer Sewing Company to encourage workers to police one another. Rosenthal says the rise of the railroad is often credited with creating new units of production, including the cost per ton mile, but... View Details

Keywords: by Katie Johnston

07 May 2012
Research & Ideas

The Art of Haggling

if you hold firm on your terms. Careful analysis may reveal that the other party needs the deal as much or more than you do. Then there are psychological factors to consider, like the power of working from one's own ideal number rather than getting anchored View Details

Keywords: by Katie Johnston

Portrait Project

Katie Rowe

I keep a “grrr” list. It has a simple premise: when I am frustrated by a failure of the healthcare system, I write it down. Every time something makes me think, “we could do that better,” it goes onto the list. Our patient does not have... View Details

Portrait Project

Katie Kirsch

I grew up in a black-and-white world. I lived by the rules, memorized exactly (and only) what my teachers required for exams, and hand-wrote my essays first in pencil and then over again in pen to present the neatest possible assignment.... View Details

Profile

Katie Sadler

classroom moment? Without a doubt, the professor roasts. At the end of each semester, it’s tradition for each section to playfully roast the professors by remembering funny moments, awkward commentary, and mishaps from class. The roasts... View Details

17 May 2021
News

Speaking with Katy Milkman about “How to Change”

30 Mar 2003
Research & Ideas

The Future of IT Consulting

"computer-to-computer" communication. By the end of the decade, more than 60 percent of the computer communications will be computer-to-computer. Computer-to-computer vastly speeds up the pace of business. For example,... View Details

Keywords: by Sarah Jane Johnston; Consulting

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

When HBS professor Steven Spear recently released an abstract on problem solving at Toyota, HBS Working Knowledge staffer Sarah Jane Johnston e-mailed off some questions. Spear not only answered the questions, but also asked some of his... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

do not act as completely rational agents. (We imply no offense in this). In response to the complexity of the supply chains, managers limit the problem space, whether consciously or unconsciously, by selecting a limited set of inputs to... View Details

Keywords: by Sarah Jane Johnston

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

own homes in a quarter of the time and a third of the cost. They hope to expand the program ten-fold over five years and hope to launch similar programs in other countries including Egypt, the Philippines, and Venezuela. I think by... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient value. That is, physicians are incentivized to maximize... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

20 Dec 2004
Research & Ideas

How an Order Views Your Company

into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps ignored View Details

Keywords: by Sarah Jane Johnston

02 Sep 2002
Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

of U.S. managers.— Geoffrey Jones Unilever was one of the world's earliest and most widespread multinational firms, and already had a large U.S. business by the interwar years. During the research, I was surprised to discover that the... View Details

Keywords: by Sarah Jane Johnston & Martha Lagace