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- 15 Apr 2019
- Research & Ideas
Infographic: Can I Please Speak to an Actual Person?
Technology and Operations Management Unit. About the Authors Katherine Vizcardo is a graphic designer based in Providence, Rhode Island, and... View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
Professor of Marketing and co-chair of the HBS Social Enterprise Initiative. About the Author Danielle Kost is a senior editor at Harvard Business School Working Knowledge.... View Details
Keywords: by Danielle Kost
- 27 Oct 2020
- Research & Ideas
Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?
at the Wharton School of the University of Pennsylvania. He teamed with Wharton Professor Katherine L. Milkman (DBA 2009) and Wharton doctoral candidate Erika L. Kirgios, who led the research. They conducted... View Details
Keywords: by Danielle Kost
- 12 Dec 2023
- Book
HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well
mobilize organizational change quickly, untangle digital strategy, and reflect on socially responsible leadership. Take a look back at some of the books by Harvard Business School faculty members that hit... View Details
Keywords: by Danielle Kost
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million... View Details
Keywords: by Danielle Kost
- 11 Mar 2019
- Research & Ideas
Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?
says. “Those sentiments are much harder to instill for countries, but it’s possible, and marketing can help.” Danielle Kost is senior editor at Harvard Business School Working... View Details
- 19 Dec 2023
- Research & Ideas
The 10 Most Popular Articles of 2023
BalanceYounger workers are rejecting the idea of sticking with one employer for the long haul and are instead finding happiness by job-hopping and creating dramatically... View Details
Keywords: by Danielle Kost
- 26 Sep 2019
- Research & Ideas
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
day.” Testing the unique benefits of work By all accounts, overcrowding, extreme poverty, and the experience of forced displacement inside the camps has taken a profound toll. Doctors Without Borders has... View Details
Keywords: by Danielle Kost
- 17 Jan 2020
- In Practice
6 Traits That Set Top Business Leaders Apart
clarify the complex "They can communicate very clearly and succinctly—usually with short words and short sentences—and even on complex issues. They've developed the skills necessary to really get to the... View Details
Keywords: by Danielle Kost
- 10 Feb 2020
- In Practice
6 Ways That Emerging Technology Is Disrupting Business Strategy
suggests) has focused more on value capture and competition within existing business models, and yet the most valuable companies in the US today simply did not exist 30 years ago. The technology they exploit... View Details
Keywords: by Danielle Kost
- 05 Jul 2022
- Op-Ed
Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams
We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with... View Details
Keywords: by Danielle Kost
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
give candidates equal access to voters, and monitoring the accuracy of handouts and social media posts that campaigns share. “It’s important to make sure that all campaigns are able to get their message out... View Details
Keywords: by Danielle Kost
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
has decided to compete with Airbnb on its own turf, announcing plans for its own home-sharing service. It only took 11 years and 500 million lost bookings industrywide. Danielle Kost: How do you think Airbnb... View Details
- 24 Sep 2020
- Research & Ideas
Financial Meltdowns Are More Predictable Than We Thought
Airport in two hours. “It wouldn’t go well,” he says. About the author Danielle Kost is senior editor of Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading The Entrepreneurs Who... View Details
- 23 Feb 2021
- Research & Ideas
COVID-19 Shines New Light on Working Conditions in Supply Chains
attempt to do this at scale. I’ll be tweeting new insights as we add them to the microsite, and invite everyone interested to follow me @miketoffel on Twitter. About the Author Danielle View Details
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by inventory View Details
- 25 Apr 2019
- Research & Ideas
Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People
hackathons and set up incubators to nurture new ideas. Traditional companies are even wading into co-working to stimulate interaction. But, does it take a village to hatch a groundbreaking venture? It can help, but only if you don’t... View Details
Keywords: by Danielle Kost
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
competing with the big companies without having the resources. But in most cases, consumers are disrupting markets, not startups and not technology. Your way out as a business executive requires adapting and... View Details
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
on how COVID-19 might reshape city life and the business ecosystem. “As business and policy leaders try to navigate the crisis created by the pandemic, there’s an urgent need... View Details
- 17 Apr 2019
- Research & Ideas
How Managers Stifle Creativity
Danielle Kost: Every executive is searching for the next big idea or strategy. Are there any techniques or approaches that people can use to stimulate their own creativity at work? Teresa M. Amabile: Three of the components necessary for... View Details
Keywords: by Danielle Kost