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  • All HBS Web  (75)
    • News  (3)
    • Research  (65)
  • Faculty Publications  (3)

Show Results For

  • All HBS Web  (75)
    • News  (3)
    • Research  (65)
  • Faculty Publications  (3)
Page 1 of 75 Results →
  • 15 Apr 2019
  • Research & Ideas

Infographic: Can I Please Speak to an Actual Person?

Technology and Operations Management Unit. About the Authors Katherine Vizcardo is a graphic designer based in Providence, Rhode Island, and... View Details
Keywords: by Katherine Vizcardo and Danielle Kost; Service
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

Professor of Marketing and co-chair of the HBS Social Enterprise Initiative. About the Author Danielle Kost is a senior editor at Harvard Business School Working Knowledge.... View Details
Keywords: by Danielle Kost
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

at the Wharton School of the University of Pennsylvania. He teamed with Wharton Professor Katherine L. Milkman (DBA 2009) and Wharton doctoral candidate Erika L. Kirgios, who led the research. They conducted... View Details
Keywords: by Danielle Kost
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million... View Details
Keywords: by Danielle Kost
  • 12 Dec 2023
  • Book

HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well

mobilize organizational change quickly, untangle digital strategy, and reflect on socially responsible leadership. Take a look back at some of the books by Harvard Business School faculty members that hit... View Details
Keywords: by Danielle Kost
  • 11 Mar 2019
  • Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

says. “Those sentiments are much harder to instill for countries, but it’s possible, and marketing can help.” Danielle Kost is senior editor at Harvard Business School Working... View Details
Keywords: by Danielle Kost; Tourism
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with... View Details
Keywords: by Danielle Kost
  • 21 Nov 2019
  • Research & Ideas

Do TV Debates Sway Voters?

give candidates equal access to voters, and monitoring the accuracy of handouts and social media posts that campaigns share. “It’s important to make sure that all campaigns are able to get their message out... View Details
Keywords: by Danielle Kost
  • 19 Dec 2023
  • Research & Ideas

The 10 Most Popular Articles of 2023

BalanceYounger workers are rejecting the idea of sticking with one employer for the long haul and are instead finding happiness by job-hopping and creating dramatically... View Details
Keywords: by Danielle Kost
  • 26 Sep 2019
  • Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

day.” Testing the unique benefits of work By all accounts, overcrowding, extreme poverty, and the experience of forced displacement inside the camps has taken a profound toll. Doctors Without Borders has... View Details
Keywords: by Danielle Kost
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

Every public health crisis—whether it’s the availability of highly addictive opioids or junk food marketing to children—prompts consumers to question how far companies will go for profit. It’s not an unwarranted concern. After all, cigarette makers once used... View Details
Keywords: by Danielle Kost; Health
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

clarify the complex "They can communicate very clearly and succinctly—usually with short words and short sentences—and even on complex issues. They've developed the skills necessary to really get to the... View Details
Keywords: by Danielle Kost
  • 10 Feb 2020
  • In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

suggests) has focused more on value capture and competition within existing business models, and yet the most valuable companies in the US today simply did not exist 30 years ago. The technology they exploit... View Details
Keywords: by Danielle Kost
  • 06 Jan 2021
  • Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

thought. However, that wasn’t that case, according to the study, Creating Exercise Habits Using Incentives: The Trade-off Between Flexibility and Routinization, published by the journal Management Science in... View Details
Keywords: by Danielle Kost
  • 11 Apr 2023
  • Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

industry lines as companies increasingly bring seemingly unrelated business lines together in unconventional ways. New research by Awada, Harvard Business School Professor Suraj Srinivasan, and doctoral... View Details
Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

indexes by 30 percent. The market swings likely prompted many brokerage customer to scrutinize their advisers’ investments, and some might not have liked what they saw. “There's a Warren Buffett quote: ‘Only... View Details
Keywords: by Danielle Kost; Financial Services
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

competing with the big companies without having the resources. But in most cases, consumers are disrupting markets, not startups and not technology. Your way out as a business executive requires adapting and... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 01 Jul 2019
  • Research & Ideas

The Airbnb Lesson for Startups? Success Takes More Than Technology

has decided to compete with Airbnb on its own turf, announcing plans for its own home-sharing service. It only took 11 years and 500 million lost bookings industrywide. Danielle Kost: How do you think Airbnb... View Details
Keywords: by Danielle Kost; Travel; Tourism
  • 24 Sep 2020
  • Research & Ideas

Financial Meltdowns Are More Predictable Than We Thought

Airport in two hours. “It wouldn’t go well,” he says. About the author Danielle Kost is senior editor of Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading The Entrepreneurs Who... View Details
Keywords: by Danielle Kost; Financial Services
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

attempt to do this at scale. I’ll be tweeting new insights as we add them to the microsite, and invite everyone interested to follow me @miketoffel on Twitter. About the Author Danielle View Details
Keywords: by Danielle Kost; Apparel & Accessories
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