by Jose Alvarez and Len Schlesinger - Publications - Faculty & Research

17 Jun 2017
Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details

Keywords: by Jose Alvarez and Len Schlesinger; Retail

01 Dec 2013
News

Len Schlesinger Returns

Len Schlesinger A longtime favorite in the classroom, Len Schlesinger returned to the HBS faculty this fall after a five-year stint as president... View Details

Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

declined or held flat, and return on invested capital (ROIC) has suffered dramatically. This decline in ROIC has been exacerbated by the significant growth in store square footage before the recession.... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

12 May 2015
News

Heineken Saved $84 Million By Using Less Water And Energy—And Wants The World To Know

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

Point: Which Stores Will Survive? book excerpt Will The Internet Push Grocery Retailers Over The Edge? From Retail Revolution: Will Your Brick-and-Mortar Store Survive? By Rajiv Lal, Jose View Details

Keywords: by Sean Silverthorne; Retail

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

Harvard Business School professors Jim Heskett (now emeritus), Earl Sasser, and Len Schlesinger have been studying the service sector—the good View Details

Keywords: by Jim Aisner; Retail

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

Surprising Winners and Losers in the Retail Revolution Retail Reaches a Tipping Point—Which Stores Will Survive? book excerpt The Trends Shaping Retail's Future From Retail Revolution: Will Your Brick-and-Mortar Store Survive? View Details

Keywords: by Sean Silverthorne; Retail

31 Jul 2017
HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

to change them.” Blame it on the alcohol Schlesinger’s student coauthors worked with Tam Le as part of the HBS Neighborhood Business Partnership, a field-based second-year course led by Schlesinger View Details

Keywords: by Julia Hanna; Food & Beverage

31 Jan 2020
Video

Students Participate in January Short Intensive Programs

25 Jul 2017
First Look

First Look at New Research and Ideas: July 25, 2017

cast may deviate dramatically from pure QV predictions because of the complex and refined nature of equilibrium play. Most plausibly, voting behavior and outcomes would be determined predominately View Details

Keywords: Carmen Nobel

04 Mar 2024
What Do You Think?

Do People Want to Work Anymore?

(AdobeStock/Halfpoint) Sometimes we experience what Yogi Berra described as “déjà vu all over again.” It happened to me several weeks ago and left me wondering whether it’s déjà vu or whether things really have changed. Years ago, my... View Details

Keywords: by James Heskett

24 May 2011
First Look

First Look: May 24

PublicationsClusters and Competitiveness: Porter's Contribution Authors:Christian H.M. Ketels Publication:Chap. 10 in Competition and Competitive Advantage: The Ideas of Michael Porter, edited View Details

Keywords: Sean Silverthorne

05 Mar 2012
Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

perception, observed Lal and coauthor Jose B. Alvarez in Retailing Revolution: Category Killers on the Brink. TJX Companies—parent company of T.J. Maxx, Marshalls, View Details

Keywords: by Kim Girard; Retail

03 Feb 2015
First Look

First Look: February 3

the state level. Additional models examined whether this relationship was affected, both separately and jointly, by insurance mandates and the Great Recession. Results: The... View Details

Keywords: Sean Silverthorne

28 Jun 2016
News

US consumers remain resilient, even as UK uncertainty swirls, retail execs say

January 2014
Supplement

J.C. Penney's 'Fair and Square' Strategy (C): Back to the Future

By: Elie Ofek, Jill Avery and Jose B. Alvarez

Rehired in April 2013, Myron E. "Mike" Ullman III was brought back to stabilize the retailer's business. Under Ron Johnson's "Fair and Square" program, sales had declined rapidly and quarterly losses and expensive capital investments had put severe pressure on cash... View Details

Keywords: Decisions; Marketing Strategy; Retail Industry

Citation

Purchase

Research Summary

Moving Beyond Direct-to-Consumer

By: Leonard A. Schlesinger

Changing consumer behaviors have redefined what it means to be direct to consumer ("DTC"). What once began online a decade ago as a distribution and disintermediation strategy has since evolved into a multifaceted approach for the modern-day brand.

The... View Details

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

When Arthur Brooks was interviewing for his job, longtime Harvard Business School professor Len Schlesinger asked him, “What can you teach that really only you can teach—and that we need View Details

Keywords: by Dan Morrell

Research Summary

Growing as a Purposeful Leader