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  • 21 Jan 2011
  • Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats
  • 07 May 2009
  • Working Paper Summaries

Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry

Keywords: by Jonathan R. Clark & Robert S. Huckman; Health
  • 04 Nov 2015
  • Working Paper Summaries

Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

Keywords: by Hummy Song, Robert S. Huckman & Jason R. Barro; Health
  • 22 Oct 2008
  • Working Paper Summaries

Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services
  • 17 Sep 2009
  • Working Paper Summaries

Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery

Keywords: by David M. Cutler, Robert S. Huckman & Jonathan T. Kolstad; Health
  • 30 Jul 2009
  • Working Paper Summaries

Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience

Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

working paper Discretionary Task Ordering: Queue Management in Radiological Services by María R. Ibáñez, a doctoral candidate at Harvard Business School; Jonathan View Details
Keywords: by Carmen Nobel; Health
  • Web

Courses by Faculty Unit - Course Catalog

Operations Management) Susanna Gallani Robert Huckman Spring 2026 Q3Q4 3.0 Business, Government & the International Economy Course Title Faculty Name Term Quarter Credits Business and Geopolitics Jeremy... View Details
  • Web

Courses by Title - Course Catalog

Care Delivery Technology & Operations Management, Accounting & Management Susanna Gallani , Robert Huckman Spring 2026 Q3Q4 3.0 Turnarounds and Transformation Entrepreneurial Management, Organizational... View Details
  • Web

Courses by Faculty - Course Catalog

Operations Management Fall 2025 Q1Q2 3.0 Sabrina Howell Entrepreneurial Finance Entrepreneurial Management, Finance Fall 2025 Q1Q2 3.0 Nien-hê Hsieh The Spiritual Lives of Leaders General Management Spring 2026 Q3Q4 3.0 Robert View Details
  • Web

Courses by Faculty Unit - Course Catalog

Operations Management) Susanna Gallani Robert Huckman Spring 2026 Q3Q4 3.0 Business, Government & the International Economy Course Title Faculty Name Term Quarter Credits Business and Geopolitics Jeremy... View Details
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

model fits the practice of teleradiology. The article, titled "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services," was written by Huckman; Jonathan View Details
Keywords: by Paul Guttry; Health
  • Awards

POMS College of Healthcare Operations Management Best Paper Competition

By: Robert S. Huckman
Winner of the 2017 Best Paper Competition from the College of Healthcare Operations Management at the Production and Operations Management Society (POMS) for “Discretionary Task Ordering: Queue Management in Radiological Services” (Management Science, September... View Details
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

institutional theory, and economic theory. Download the paper: http://www.hbs.edu/research/pdf/08-025.pdf Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry Authors:Jonathan R. Clark and View Details
Keywords: Martha Lagace
  • Web

Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

Robert C. "The Changing Nature of Debt and Equity," discussion. In Are the Distinctions Between Debt and Equity Disappearing? Conference Series #33, edited by R. W. Kopeke and... View Details
  • 11 Feb 2014
  • First Look

First Look: February 11

Publications August 2013 American Journal of Managed Care The Impact of Electronic Health Record Use on Physician Productivity By: Adler-Milstein, Julia, and Robert S. Huckman... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert View Details
Keywords: Sean Silverthorne
  • 25 Aug 2009
  • First Look

First Look: August 25

and find that directors implementing MV shareholder proposals experience a one-fifth reduction in the likelihood of losing their board seat as well as other directorships. Are You Having Trouble Keeping Your Operations Focused? Author:Robert View Details
Keywords: Martha Lagace
  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

Deviating from an organization’s prescribed task schedule tends to erode productivity, even among the most experienced workers, according to new research from María R. Ibáñez, Jonathan View Details
Keywords: by Sean Silverthorne