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Publications

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  • All HBS Web  (297)
    • News  (94)
    • Research  (153)
    • Multimedia  (2)
  • Faculty Publications  (59)

Show Results For

  • All HBS Web  (297)
    • News  (94)
    • Research  (153)
    • Multimedia  (2)
  • Faculty Publications  (59)
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  • 12 Nov 2018
  • Working Paper Summaries

Product Quality and Entering Through Tying: Experimental Evidence

Keywords: by Hyunjin Kim and Michael Luca; Technology; Web Services
  • 04 Oct 2011
  • Working Paper Summaries

Reviews, Reputation, and Revenue: The Case of Yelp.com

Keywords: by Michael Luca; Food & Beverage
  • 23 Sep 2017
  • Working Paper Summaries

Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity at Scale

Keywords: by Edward L. Glaeser, Hyunjin Kim, and Michael Luca
  • 05 Mar 2018
  • Working Paper Summaries

Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change

Keywords: by Edward L. Glaeser, Hyunjin Kim, and Michael Luca
  • 05 May 2017
  • Working Paper Summaries

Survival of the Fittest: The Impact of the Minimum Wage on Firm Exit

Keywords: by Dara Lee Luca and Michael Luca; Food & Beverage
  • 27 Sep 2011
  • Working Paper Summaries

Salience in Quality Disclosure: Evidence from the U.S. News College Rankings

Keywords: by Michael Luca & Jonathan Smith; Education; Information; Publishing
  • 26 Apr 2012
  • Working Paper Summaries

What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews

Keywords: by Loretti I. Dobrescu, Michael Luca & Alberto Motta; Information; Publishing
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

77 percent of the possible variation for income. By contrast, other measures such as race and education only account for 25 percent of variation. Even more interesting, the View Details
Keywords: by Michael Blanding; Consumer Products
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

information on sites such as Yelp, eBay, and TripAdvisor. The framework relies on an algorithm set up to tackle bias inherent in reviews by taking into account reviewers who vary in accuracy, stringency,... View Details
Keywords: by Kim Girard; Food & Beverage
  • 28 Jan 2014
  • Working Paper Summaries

Digital Discrimination: The Case of Airbnb.com

Keywords: by Benjamin G. Edelman & Michael Luca; Construction; Real Estate
  • 09 Dec 2015
  • Working Paper Summaries

Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life

Keywords: by Edward L. Glaeser, Scott Duke Kominers, Michael Luca & Nikhil Naik
  • 10 Aug 2016
  • Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

harsher penalties for students proven to have committed sexual assault. In that way, the media is serving the purpose of holding colleges accountable by deterring future scandals. “These stories raise awareness View Details
Keywords: by Dina Gerdeman; Education
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

Professor Michael Luca set to find out exactly by how much, and identify winners and losers in the process.... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

research studies by Harvard Business School faculty explore this brave new world of "oversharing" — asking what it means to organizations and to reputation when we decide to buck the trend View Details
Keywords: by Michael Blanding
  • 22 Apr 2015
  • Working Paper Summaries

Is No News (Perceived as) Bad News? An Experimental Investigation of Information Disclosure

Keywords: by Ginger Jin, Michael Luca & Daniel Martin
  • 24 Oct 2013
  • Working Paper Summaries

When $3+$1 > $4: The Effect of Gift Salience on Employee Effort in an Online Labor Market

Keywords: by Duncan Gilchrist, Michael Luca & Deepak Malhotra
  • 25 Jan 2016
  • Working Paper Summaries

Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment

Keywords: by Benjamin G. Edelman, Michael Luca & Daniel Svirsky; Tourism; Travel; Technology
  • 08 Dec 2022
  • HBS Case

The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

Nestlé, the world’s largest food and beverage company, faced a difficult choice last February as Russian tanks rolled across Ukraine, and the 24/7 news and social media cycle... View Details
Keywords: by Michael Blanding; Consumer Products
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

at MIT during the late 1970s. "I began to ask myself why I didn't feel more satisfied even though I'd reached these goals and experienced these milestones after graduation. I also began to read more theoretical work on motivation... View Details
Keywords: by Kim Girard
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
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