by Hyunjin Kim and Michael Luca - Publications - Faculty & Research

information on sites such as Yelp, eBay, and TripAdvisor. The framework relies on an algorithm set up to tackle bias inherent in reviews by taking into account reviewers who vary in accuracy, stringency,... View Details

Keywords: by Kim Girard; Food & Beverage

09 Dec 2015
Working Paper Summaries

Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life

Keywords: by Edward L. Glaeser, Scott Duke Kominers, Michael Luca & Nikhil Naik

08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

77 percent of the possible variation for income. By contrast, other measures such as race and education only account for 25 percent of variation. Even more interesting, the View Details

Keywords: by Michael Blanding; Consumer Products

10 Aug 2016
Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

harsher penalties for students proven to have committed sexual assault. In that way, the media is serving the purpose of holding colleges accountable by deterring future scandals. “These stories raise awareness View Details

Keywords: by Dina Gerdeman; Education

06 Sep 2018
News

Starbucks, florists and other warning signs home prices are about to go up

24 Oct 2011
Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

Professor Michael Luca set to find out exactly by how much, and identify winners and losers in the process.... View Details

Keywords: by Michael Blanding; Food & Beverage

22 Apr 2015
Working Paper Summaries

Is No News (Perceived as) Bad News? An Experimental Investigation of Information Disclosure

Keywords: by Ginger Jin, Michael Luca & Daniel Martin

01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

research studies by Harvard Business School faculty explore this brave new world of "oversharing" — asking what it means to organizations and to reputation when we decide to buck the trend View Details

Keywords: by Michael Blanding

24 Oct 2013
Working Paper Summaries

When $3+$1 > $4: The Effect of Gift Salience on Employee Effort in an Online Labor Market

Keywords: by Duncan Gilchrist, Michael Luca & Deepak Malhotra

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

at MIT during the late 1970s. "I began to ask myself why I didn't feel more satisfied even though I'd reached these goals and experienced these milestones after graduation. I also began to read more theoretical work on motivation... View Details

Keywords: by Kim Girard

25 Mar 2013
Research & Ideas

How Chapter 11 Saved the US Economy

changes that have revolutionized their use in practice. He contends that both serve the US economy by helping troubled companies stay viable by giving them time to find new financing, renegotiate unfavorable... View Details

Keywords: by Kim Girard; Financial Services

25 Jan 2016
Working Paper Summaries

Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment

Keywords: by Benjamin G. Edelman, Michael Luca & Daniel Svirsky; Tourism; Travel; Technology

Publications

Publications

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Product Quality and Entering Through Tying: Experimental Evidence

Reviews, Reputation, and Revenue: The Case of Yelp.com

Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity at Scale

Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change

Survival of the Fittest: The Impact of the Minimum Wage on Firm Exit

What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews

Salience in Quality Disclosure: Evidence from the U.S. News College Rankings

Digital Discrimination: The Case of Airbnb.com

Helping Yelp Create More Accurate Reviews