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- All HBS Web
(310)
- News (99)
- Research (155)
- Events (1)
- Multimedia (5)
- Faculty Publications (46)
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- September 2011
- Article
Blind Spots
By: Max Bazerman and Ann E. Tenbrunsel
Bazerman, Max, and Ann E. Tenbrunsel. "Blind Spots." Montréal Review (September 2011).
- 20 Apr 2011
- Research & Ideas
Blind Spots: We’re Not as Ethical as We Think
of the trap is the subject of the new book, Blind Spots: Why We Fail to Do What's Right and What to Do about It, by Max H. Bazerman, a professor at Harvard Business School, and Ann E. Tenbrunsel, a professor of business ethics at the... View Details
Keywords: by Sean Silverthorne
- January 2003 (Revised January 2007)
- Case
Guide Dogs for the Blind Association
By: Allen S. Grossman, Jane Wei-Skillern and Kristin Lieb
In 2002, Guide Dogs for the Blind Association, the recognized world leader in the breeding and training of guide dogs, was in the midst of broadening its reach and providing additional mobility services. Chief Executive Geraldine Peacock was concerned that systemic... View Details
Keywords: Transition; Growth and Development Strategy; Resource Allocation; Organizational Change and Adaptation; Programs; Networks; Nonprofit Organizations; Competitive Strategy
Grossman, Allen S., Jane Wei-Skillern, and Kristin Lieb. "Guide Dogs for the Blind Association." Harvard Business School Case 303-006, January 2003. (Revised January 2007.)
- March 2014 (Revised September 2017)
- Case
salaUno: Eliminating Needless Blindness in Mexico
By: Richard Hamermesh, Regina Garcia Cueller and Valeria Moy
In May 2013 the co-founders and co-CEOs of salaUno, Javier Okhuysen and Carlos Orellana, were encouraged by the results of their fledgling start-up. salaUno was founded as a for-profit enterprise in order to have the capital needed for rapid growth and to fulfill its... View Details
Keywords: Medical Services; Developing Countries; Developing Markets; Health Care Industry; Health Services; Healthcare Ventures; Healthcare Startups; Health Care and Treatment; Health; Business Startups; Developing Countries and Economies; Growth and Development Strategy; Health Industry; Mexico; Mexico City
Hamermesh, Richard, Regina Garcia Cueller, and Valeria Moy. "salaUno: Eliminating Needless Blindness in Mexico." Harvard Business School Case 814-041, March 2014. (Revised September 2017.)
- Article
Ethical Blind Spots: Explaining Unintentional Unethical Behavior
By: Ovul Sezer, F. Gino and Max H. Bazerman
People view themselves as more ethical, fair, and objective than others, yet often act against their moral compass. This paper reviews recent research on unintentional unethical behavior and provides an overview of the conditions under which ethical blind spots lead... View Details
Sezer, Ovul, F. Gino, and Max H. Bazerman. "Ethical Blind Spots: Explaining Unintentional Unethical Behavior." Special Issue on Morality and Ethics edited by Francesca Gino and Shaul Salvi. Current Opinion in Psychology 6 (December 2015): 77–81.
- March 2006
- Supplement
Guide Dogs for the Blind Association Video
By: Allen S. Grossman and Jane Wei-Skillern
Keywords: Service Industry
Grossman, Allen S., and Jane Wei-Skillern. "Guide Dogs for the Blind Association Video." Harvard Business School Video Supplement 306-705, March 2006.
- July 1972 (Revised November 1980)
- Case
Richardson Center for the Blind
Shapiro, Benson P. "Richardson Center for the Blind." Harvard Business School Case 573-004, July 1972. (Revised November 1980.)
- April 1994 (Revised April 1995)
- Teaching Note
Excerpts from Blind Ambition TN
By: Linda A. Hill and Joshua D. Margolis
Teaching Note for Reprint (1-480-025). View Details
- March 2007 (Revised August 2009)
- Case
Aurolab: Bringing First-World Technology to the Third-World Blind
Aurolab is the in-house producer of IOLs (required in cataract surgery) for the Aravind Eye Care System, a group of charity hospitals with the largest volume of eye surgery in the world. Aurolab's manufacturing capability and capacity had long exceeded the requirements... View Details
Keywords: Emerging Markets; Production; Mission and Purpose; Performance Capacity; Nonprofit Organizations; Corporate Strategy; India
Rangan, V. Kasturi. "Aurolab: Bringing First-World Technology to the Third-World Blind." Harvard Business School Case 507-061, March 2007. (Revised August 2009.)
- 2011
- Book
Blind Spots: Why We Fail to Do What's Right and What to Do about It
By: Max H. Bazerman and Ann E. Tenbrunsel
When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability... View Details
Keywords: Crime and Corruption; Moral Sensibility; Values and Beliefs; Failure; Performance Evaluation; Sales; Consumer Products Industry
Bazerman, Max H., and Ann E. Tenbrunsel. Blind Spots: Why We Fail to Do What's Right and What to Do about It. Princeton University Press, 2011.
- 08 Sep 2015
- Working Paper Summaries
Blinded by Experience: Prior Experience, Negative News and Belief Updating
- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
look at how companies could more effectively leverage structured, randomized experiments to inform decision-making. His goal: Enable C-suite leaders to avoid the blind spots and blunders that can occur when making decisions based on data... View Details
Keywords: by Danielle Kost
- February 2011
- Article
Blind Ethics: Closing One's Eyes Polarizes Moral Judgments and Discourages Dishonest Behavior
By: E. M. Caruso and F. Gino
Caruso, E. M., and F. Gino. "Blind Ethics: Closing One's Eyes Polarizes Moral Judgments and Discourages Dishonest Behavior." Cognition 118, no. 2 (February 2011): 280–285.
- Article
Blind Spots in Strategic Decision Making: The Case of Competitor Analysis
By: E. J. Zajac and M. H. Bazerman
Zajac, E. J., and M. H. Bazerman. "Blind Spots in Strategic Decision Making: The Case of Competitor Analysis." Academy of Management Review 16, no. 1 (January 1991): 37–56. (To be reprinted in C.A. Maritan and M.A. Peteraf, Competitive Strategy, Edward Elgar Publishing Strategic Management series.)
- January 2016
- Article
Blind Loyalty?: How Group Loyalty Makes Us See Evil or Engage in It
By: John Angus D. Hildreth, Francesca Gino and Max Bazerman
Loyalty often drives corruption. Corporate scandals, political machinations, and sports cheating highlight how loyalty's pernicious nature manifests in collusion, conspiracy, cronyism, nepotism, and other forms of cheating. Yet loyalty is also touted as an ethical... View Details
Hildreth, John Angus D., Francesca Gino, and Max Bazerman. "Blind Loyalty? How Group Loyalty Makes Us See Evil or Engage in It." Organizational Behavior and Human Decision Processes 132 (January 2016): 16–36.
- Article
Color Blindness and Interracial Interaction: Playing the Political Correctness Game
By: Michael I. Norton, Samuel R. Sommers, Evan P. Apfelbaum, Natassia Pura and Dan Ariely
Norton, Michael I., Samuel R. Sommers, Evan P. Apfelbaum, Natassia Pura, and Dan Ariely. "Color Blindness and Interracial Interaction: Playing the Political Correctness Game." Psychological Science 17, no. 11 (November 2006): 949–953.
- 2015
- Working Paper
Blinded by Experience: Prior Experience, Negative News and Belief Updating
By: Bradley R. Staats, Diwas S. KC and Francesca Gino
Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details
Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment
Staats, Bradley R., Diwas S. KC, and Francesca Gino. "Blinded by Experience: Prior Experience, Negative News and Belief Updating." Harvard Business School Working Paper, No. 16-015, August 2015.
- 2022
- Working Paper
Are Experts Blinded by Feasibility?: Experimental Evidence from a NASA Robotics Challenge
By: Jacqueline N. Lane, Zoe Szajnfarber, Jason Crusan, Michael Menietti and Karim R. Lakhani
Resource allocation decisions play a dominant role in shaping a firm’s technological trajectory and competitive advantage. Recent work indicates that innovative firms and scientific institutions tend to exhibit an anti-novelty bias when evaluating new projects and... View Details
Keywords: Evaluations; Novelty; Feasibility; Field Experiment; Resource Allocation; Technological Innovation; Competitive Advantage; Decision Making
Lane, Jacqueline N., Zoe Szajnfarber, Jason Crusan, Michael Menietti, and Karim R. Lakhani. "Are Experts Blinded by Feasibility? Experimental Evidence from a NASA Robotics Challenge." Harvard Business School Working Paper, No. 22-071, May 2022.
- Article
Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking
By: F. Gino and M. E. Schweitzer
Gino, F., and M. E. Schweitzer. "Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking." Journal of Applied Psychology 93, no. 5 (September 2008): 1165–1173.
- 2025
- Working Paper
Discrimination, Rejection, and Job Search
By: Anne Boring, Katherine Coffman, Dylan Glover and María José González-Fuentes
We investigate how candidates’ willingness to apply responds to (potential) discrimination and rejection using a simulated labor market. Past work has shown that “blinding” job applications reduces discrimination and increases the rate at which women are hired. Our... View Details
Boring, Anne, Katherine Coffman, Dylan Glover, and María José González-Fuentes. "Discrimination, Rejection, and Job Search." Working Paper, February 2025.