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  • December 2020 (Revised May 2021)
  • Technical Note

Tales of Life-changing Innovations: Beyond Traditional X-rays | Note on the Development of Computed Tomography (through the 1990s)

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
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  • September 2018 (Revised December 2019)
  • Case

Zebra Medical Vision

By: Shane Greenstein and Sarah Gulick
An Israeli startup founded in 2014, Zebra Medical Vision developed algorithms that produced diagnoses from X-rays, mammograms, and CT-scans. The algorithms used deep learning and digitized radiology scans to create software that could assist doctors in making... View Details
Keywords: Radiology; Machine Learning; X-ray; CT Scan; Medical Technology; Probability; FDA 510(k); Diagnosis; Business Startups; Health Care and Treatment; Information Technology; Applications and Software; Competitive Strategy; Product Development; Commercialization; Decision Choices and Conditions; Health Industry; Medical Devices and Supplies Industry; Technology Industry; Israel
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  • September 2012
  • Supplement

Industrial Metrology: Getting In-Line? (B)

By: Willy Shih
Rainer Ohnheiser, the President of Carl Zeiss's Business Group Industrial Metrology (IMT), was focused on the threat that in-line metrology posed to Carl Zeiss IMT's core business. Historically, coordinate measurement machines (CMMs) that employed tactile measurement... View Details
Keywords: Performance Trajectories; Emerging Technologies; Manufacturing Tools; Carl Zeiss; Go-to-market Strategy; Disruptive Innovation; Technological Innovation; Production; Performance Improvement; Measurement and Metrics; Manufacturing Industry; Germany
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  • March 2023
  • Teaching Note

VideaHealth: Building the AI Factory

By: Karim R. Lakhani
Teaching Note for HBS Case No. 621-021. The case “VideaHealth: Building the AI Factory” examines the creation of dental startup VideaHealth (Videa) and the development of its artificial intelligence (AI)-led business strategy through the eyes of founder and CEO Florian... View Details
Keywords: AI and Machine Learning; Applications and Software; Business Model; Marketing Strategy; Product Development; Health Industry; Technology Industry
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  • January 2025
  • Supplement

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (B)

By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details. Abstract: Florian Hillen, co-founder and CEO of... View Details
Keywords: AI; Adoption; Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Disruptive Innovation; Technological Innovation; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
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  • January 2025
  • Case

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (A)

By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details. Abstract: Florian Hillen, co-founder and CEO of... View Details
Keywords: AI; Adoption; Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Disruptive Innovation; Technological Innovation; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
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  • July 1996 (Revised August 2024)
  • Case

Innovative Opportunities to Manage Health Care Delivery

By: Regina E. Herzlinger and D. Scott Lurding
The purpose of this case is: To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).

To discuss fundamental managerial decisions about their... View Details
Keywords: Managed Care; Capitation; Strategy
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  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

yet another: Some radiologists chose to complete the tasks in the queue by category—chest X-rays first, brain scans next, and so on. Importantly, there is no evidence that attempts to maximize speed affected the quality of the work. The... View Details
Keywords: by Carmen Nobel; Health
  • Web

Technology & Innovation - Faculty & Research

vision of giving VideaHealth a competitive edge in the market. VideaHealth’s AI technology aspires to detect dental conditions on x-rays with a level of accuracy and consistency that would resonate with the needs of both individual... View Details
  • Web

Human Behavior & Decision-Making - Faculty & Research

This AI factory, designed to rapidly build and iterate on new AI products, was central to Hillen's vision of giving VideaHealth a competitive edge in the market. VideaHealth’s AI technology aspires to detect dental conditions on x-rays... View Details
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

turns out that long before robots replace workers en masse, if ever, workers will be using AI-based tools to do work, as is already seen with radiologists who employ such tools to interpret X-rays and lawyers who turn to machine learning... View Details
Keywords: by Michael Blanding; Technology; Information
  • 06 Feb 2020
  • Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

time breaking through the corporate shields that Bezos has erected. (A former analyst recalled to us that on a trip to the company, she saw the World War II slogan “Loose Lips Sink Ships” on a bathroom wall.) So we wondered if there were a different way to View Details
Keywords: by Tricia Gregg and Boris Groysberg; Retail
  • Web

Health Care - Faculty & Research

iterate on new AI products, was central to Hillen's vision of giving VideaHealth a competitive edge in the market. VideaHealth’s AI technology aspires to detect dental conditions on x-rays with a level of accuracy and consistency that... View Details
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

they can take strategic advantage of those opportunities. What can AI help with? Everything from reading X-rays and setting prices to forecasting demand and maintaining jet engines. Almost every traditional process can be transformed with... View Details
Keywords: by Dina Gerdeman
  • Web

Tethys | Baker Library | Bloomberg Center | Harvard Business School

research team has been using X-ray fluorescence (XRF) to identify the glass tesserae’s chemical composition to determine the origin of the glass, because some of the tesserae were not produced locally but rather, imported from other... View Details
  • 31 May 2023
  • News

Alumni Achievement Awards 2023

burger joint all day, so I was very excited. The reality was a little bit different.” Early indicators: “My teachers on Long Island really took to me, and I bonded with them. Mr. Gallo helped with my first research project: measuring the effect of View Details
Keywords: leadership; management; work-life balance
  • 01 Jun 2010
  • News

Cardiac Kid

allows physicians to get inside blood vessels to view obstruction-causing plaques, as opposed to the external, X-ray sort of image provided by an angiogram. Furthermore, explained Huennekens, “We’re now developing innovative technologies... View Details
Keywords: medical devices; Ambulatory Health Care Services; Health, Social Assistance; Management of Companies and Enterprises; Management
  • 15 Nov 2020
  • News

Fostering Innovation in Social Enterprise Across Harvard

cofounder of finalist Lucidity Health. The company’s app uses artificial intelligence to analyze x-rays and help frontline physicians lacking access to a radiologist make a diagnosis and formulate a treatment plan—a boon for hospitals in... View Details
  • 01 Dec 2020
  • News

AI Enhances Diagnostic Care

2019) “AI has improved workflow through higher efficiency and has helped us deliver more personalized care, leading to an enhanced patient experience.” —DOHA TANTAWY (MBA 2019) Wilhelm Röntgen’s discovery of the X-ray in 1895 enabled... View Details
Keywords: Jennifer Gillespie
  • 01 Jan 2008
  • News

Jeffrey R. Immelt, MBA 1982

x-ray machines. Today, under Immelt’s leadership, GE is a $173 billion organization that still has roots in its past, even as it rides a wave of 21st-century innovation in clean energy, water treatment, and medical technology that will... View Details