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  • Article

The Impact of the 'Open' Workspace on Human Collaboration

By: Ethan Bernstein and Stephen Turban
Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on... View Details
Keywords: Open Office; Transparency; Collaboration; Collective Intelligence; Workspace; Workspace Design; Architecture; Cubicles; Boundaries; Spatial Boundaries; Human Behavior; Propinquity; Co-location; Interaction; Sociometers; People Analytics; Buildings and Facilities; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Networks; Social and Collaborative Networks; Information Technology; United States
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    Identity Workspaces for Leadership Development

    Profound changes in individuals' relationship with their employers and expectations for their work lives have generated an increasing demand for leadership development, while at the same time exposing the limitations of traditional leadership programs focused on... View Details

    • Research Summary

    Designing Productive Zones of Privacy

    By: Ethan S. Bernstein

    A common theme that integrates my research and course development is how increasingly transparent workplaces can improve productivity and performance by putting up certain boundaries to observation. While the research above empirically and theoretically explores the... View Details

    Keywords: Transparency; Privacy; Field Experiments; Design; Organizational Design; Performance
    • Fast Answer

    Managing Service Operations: Research resources for new service design

    Where can I begin begin my research for the new service design exercise? The following are highly selected resources for MSO New Service Design exercise. Please contact Baker Library Service Desk for... View Details
    • December 2010 (Revised June 2011)
    • Case

    Back to the Future: Redeveloping Unilever House

    By: A. Eugene Kohn, Arthur I Segel and Andrew Pierson Terris
    Steve Williams, General Counsel of Unilever PIc, has two key decisions to make prior to commencing construction on the redevelopment of Unilever House - the company's London corporate headquarters. The purpose of the redevelopment is to reinvigorate the corporate... View Details
    Keywords: Organizational Culture; Leasing; Sales; Restructuring; Leading Change; Financing and Loans; Decisions; Business Headquarters; Design; Projects; London
    Related
    • 29 Oct 2019
    • News

    Why Open Offices Aren’t Working — and How to Fix Them

    • 31 Jul 2018
    • First Look

    New Research and Ideas, July 31, 2018

    mobile phone penetration, universal availability of unique ID systems, and evolving privacy and data protection laws. It builds on global best practices and promotes the adoption of human-centered design principles, data minimization, and... View Details
    Keywords: Dina Gerdeman
    • Research Summary

    Overview

    By: Ethan S. Bernstein
    My research focuses on two interrelated organizational trends that have become salient in the 21st century: workplace transparency (who gets to observe whom) and workplace connectivity (who gets to communicate with whom). Open offices and factories have made what was... View Details
    Keywords: Privacy; Transparency; Productivity; Field Experiments; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Performance; Groups and Teams; Networks; Behavior; Social and Collaborative Networks; Satisfaction; North America; Europe; Asia; China; Japan; Latin America
    • Fast Answer

    Financial databases: certification and training

    Where can I find out about certification for Bloomberg, Capital IQ, and LSEG Workspace (formerly Refinitiv), and Datastream? Bloomberg Certification:  Bloomberg offers 3 modules as part of there certification program - Bloomberg... View Details
    • 04 May 2015
    • Research & Ideas

    Need to Solve a Problem? Take a Break From Collaborating

    a mix of open floors, private spaces, and movable surfaces. "Architects have designed our workspaces flexibly so that we can change them and use them in different ways," Bernstein says. "But... View Details
    Keywords: by Carmen Nobel; Video Game; Web Services
    • Web

    Black Visionary Leadership and Redefining What's Possible - MBA

    Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
    • Web

    Financial databases: certification and training | Baker Library

    Workspace was formerly known as Refinitiv Workspace. LSEG Datastream Certification: This is a foundational certification covering core functionality within Datastream, designed to get you started The... View Details
    • 01 Sep 2024
    • News

    From the Classroom to Casablanca

    launched Blue Space, which the bank built and provides funding for on ISCAE’s Casablanca campus. It includes an educational bank branch offering students workspaces and knowledge of the world of banking and finance and an incubator View Details
    Keywords: Jennifer Gillespie
    • Web

    Data: The Ever-Expanding Frontier - Race, Gender & Equity

    with regards to data, design, and diversity on teams. We’ve discussed the potential stakes of our design intentions. We’ve questioned assumptions that stand to jeopardize our work. We’ve established that a well-equipped, qualified,... View Details
    • 23 Jul 2018
    • Research & Ideas

    The Open Office Revolution Has Gone Too Far

    SolStock As of this July, what do Isaac Newton, Charles Darwin, and Associate Professor Ethan Bernstein have in common? They’ve all published in Philosophical Transactions of the Royal Society B. Bernstein’s new paper, The Impact of the ‘Open’ View Details
    Keywords: Re: Ethan S. Bernstein
    • 17 Sep 2013
    • First Look

    First Look: September 17

    makers investigating the operational processes, clinical outcomes, and financial performance of hospitals. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-024.pdf Work Design Drivers of Organizational... View Details
    Keywords: Sean Silverthorne
    • 28 Aug 2018
    • First Look

    New Research and Ideas, August 28, 2018

    software—is similar to constant social influence: it increases mean performance but decreases exploration Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54901 August 19, 2018 Philosophical Transactions of the Royal Society B, Biological Sciences The... View Details
    Keywords: Dina Gerdeman
    • Web

    Diversity on Teams: Our Own Harvest - Race, Gender & Equity

    has an issue. Ifeoma Ajunwa Our ability and willingness to understand ourselves and the workspaces we’re perpetually curating are key. Even before the Covid-19 pandemic, companies struggled to identify issues of inequality. As we... View Details
    • 08 Feb 2011
    • First Look

    First Look: Feb. 8

    Product and Organizational Architectures: A Test of the 'Mirroring' Hypothesis Authors:Alan MacCormack, John Rusnak, and Carliss Baldwin Abstract A variety of academic studies argue that a relationship exists between the structure of an organization and the View Details
    Keywords: Sean Silverthorne
    • 01 Sep 2010
    • News

    RX for Change

    figure it out, someone who shouldn’t, will,” Peterson warns. This is the kind of in-the-trenches managerial decision-making that a new HBS Executive Education program for health-care administrators aims to help. Launched last fall, Managing Healthcare Delivery (MHCD)... View Details
    Keywords: Julia Hanna; Health, Social Assistance; Hospitals; Health, Social Assistance