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  • All HBS Web  (1,507)
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    • News  (254)
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  • 27 Mar 2015
  • Conference Presentation

Managing Working Conditions in Global Supply Chains

By: Michael W. Toffel
Citation
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Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Paper presented at the Ethical Sourcing Forum, March 27, 2015.
  • 2023
  • Book

Workplace Conditions

By: Jill Maben, Jane Ball and Amy C. Edmondson
This Element reviews the evidence for three workplace conditions that matter for improving quality and safety in healthcare: staffing; psychological safety, teamwork, and speaking up; and staff health and well-being at work. The authors propose that these are... View Details
Keywords: Working Conditions; Outcome or Result; Safety; Well-being; Health Industry
Citation
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Maben, Jill, Jane Ball, and Amy C. Edmondson. Workplace Conditions. Cambridge Elements, Improving Quality and Safety in Healthcare. Cambridge University Press, 2023.
  • 19 Mar 2015
  • Talk

Managing Working Conditions in Global Supply Chains

By: Michael W. Toffel
Citation
Related
Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Georgetown University, McDonough School of Business, March 19, 2015.
  • 6 Mar 2015
  • Talk

Managing Working Conditions in Global Supply Chains

By: Michael W. Toffel
Citation
Related
Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Organisation for Economic Co-operation and Development (OECD), March 6, 2015.
  • January 2019 (Revised July 2019)
  • Case

New Balance: Managing Orders and Working Conditions

By: Michael W. Toffel, Eileen McNeely and Matthew Preble
New Balance Athletics, Inc., a major U.S.-based athletic footwear and apparel brand, sources most of its footwear products from independent suppliers whose factories are located in China, Indonesia, and Vietnam. Monica Gorman, vice president of responsible leadership... View Details
Keywords: Footwear; Athletic Footwear; Manufacturing; CSR; Sustainability; Quality Management; Supply Chains; Operations; Management; Production; Working Conditions; Corporate Social Responsibility and Impact; Labor and Management Relations; Supply Chain Management; Supply Chain; Order Taking and Fulfillment; Apparel and Accessories Industry; Consumer Products Industry
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Toffel, Michael W., Eileen McNeely, and Matthew Preble. "New Balance: Managing Orders and Working Conditions." Harvard Business School Case 619-002, January 2019. (Revised July 2019.)
  • 10 May 2019
  • Talk

Improving Working Conditions in Global Supply Chains

By: Michael W. Toffel
Citation
Related
Toffel, Michael W. "Improving Working Conditions in Global Supply Chains." Operations Management Seminar, University of Texas at Austin, Austin, TX, May 10, 2019.
  • 2 Apr 2019
  • Talk

Improving Working Conditions in Global Supply Chains

By: Michael W. Toffel
Citation
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Toffel, Michael W. "Improving Working Conditions in Global Supply Chains." Duke Fuqua School of Business Strategy Seminar, April 2, 2019.
  • 20 May 2015
  • Talk

Managing Working Conditions in Global Supply Chains

By: Michael W. Toffel
Citation
Related
Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." SAI Advisory Board Meeting, Social Accountability International, May 20, 2015.
  • Research Summary

Conditional Cash Transfers in Brazil

(with Leonardo Bursztyn and Daniel Carvalho)
Conditional Cash Transfer programs are becoming increasingly popular throughout the developing world. Brazil alone spends close to $1Bn every year on such programs. These programs aim to alleviate poverty through two... View Details
  • 7 Apr 2016
  • Conference Presentation

Assessing and Improving Working Conditions at Global Supply Chain Factories

By: Michael W. Toffel and Yanhua Zhou
Citation
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Toffel, Michael W., and Yanhua Zhou. "Assessing and Improving Working Conditions at Global Supply Chain Factories." Paper presented at the Ethical Sourcing Forum, New York, NY, April 7, 2016.
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

Tightly packed workers and other weak protections allowed COVID-19 to sweep through American slaughterhouses during the past year, infecting at least 45,000 employees and killing an estimated 240 people. To Harvard Business School Professor Michael Toffel, who has... View Details
Keywords: by Danielle Kost; Apparel & Accessories
  • September 2023
  • Technical Note

Work Arrangements in the Post-Pandemic World

By: Leslie A. Perlow and Salvatore J. Affinito
Whether you are choosing your job based on geographic location, work arrangements (i.e., fully in-person, hybrid, fully virtual), or other unrelated factors (e.g., career, family, partner, hobbies), in the post-pandemic world you will likely be surrounded by people... View Details
Keywords: Hybrid Work; Remote Work; Working Conditions; Geographic Location
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Perlow, Leslie A., and Salvatore J. Affinito. "Work Arrangements in the Post-Pandemic World." Harvard Business School Technical Note 424-022, September 2023.
  • 2022
  • Article

The Turn Toward Creative Work

By: Spencer Harrison, Elizabeth D. Rouse, Colin M. Fisher and Teresa M. Amabile
In this Academy of Management Collections essay, we curate a set of articles from the Academy of Management family of journals that showcase the evolution of creativity research within organizational scholarship. The articles reveal a shift from the study of... View Details
Keywords: Creative Work; Creative Process; Creativity; Organizational Culture
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Harrison, Spencer, Elizabeth D. Rouse, Colin M. Fisher, and Teresa M. Amabile. "The Turn Toward Creative Work." Academy of Management Collections 1, no. 1 (2022): 1–15.
  • 2019
  • Working Paper

Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design

By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Activism seeking to improve labor conditions in global supply chains has led transnational corporations to adopt codes of conduct and monitor suppliers for compliance, but it is unclear whether these formal organizational structures raise labor standards. Drawing on... View Details
Keywords: Monitoring; Supplier Relationship; Sustainability; Sustainability Management; Sustainable Operations; Sustainable Supply Chains; NGO; Globalization; Corporate Accountability; Operations; Supply Chain; Supply Chain Management; Labor; Working Conditions; Business Processes; Corporate Social Responsibility and Impact; Performance Evaluation; Safety; Risk and Uncertainty; Apparel and Accessories Industry; Electronics Industry; China; Indonesia; India; Bangladesh
Citation
SSRN
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Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design." Harvard Business School Working Paper, No. 17-001, July 2016. (Revised September 2019. Formerly titled "Code Contingencies: Designing Monitoring Regimes to Promote Improvement in Supply Chain Working Conditions" and "Beyond Symbolic Responses to Private Politics.")
  • 02 Aug 2012
  • Working Paper Summaries

The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams

Keywords: by Melissa A. Valentine, Bradley R. Staats & Amy C. Edmondson
  • 24 Jan 2014
  • Talk

Assessing Working Conditions in Global Supply Chains: Evidence from Social Auditors

By: Michael W. Toffel
Citation
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Toffel, Michael W. "Assessing Working Conditions in Global Supply Chains: Evidence from Social Auditors." Technology & Operations Seminar, University of Michigan, Stephen M. Ross School of Business, January 24, 2014.
  • 28 Mar 2016
  • Conference Presentation

Improving Working Conditions in Global Supply Chains: The Role of Social Auditors.

By: Michael W. Toffel
Citation
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Toffel, Michael W. "Improving Working Conditions in Global Supply Chains: The Role of Social Auditors." Paper presented at the Operations Management Seminar, Massachusetts Institute of Technology (MIT), Cambridge, MA, March 28, 2016.
  • August 2020
  • Article

Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design

By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Activism seeking to improve labor conditions in global supply chains has led many transnational corporations to adopt codes of conduct and monitor suppliers for compliance. Drawing on thousands of audits conducted by a major social auditor, we identify structural... View Details
Keywords: Monitoring; Supplier Relationship; Sustainability; Sustainability Management; Sustainable Operations; Sustainable Supply Chains; NGO; Operations; Supply Chain Management; Governance Compliance; Corporate Social Responsibility and Impact; Global Range; Working Conditions
Citation
SSRN
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Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design." ILR Review 73, no. 4 (August 2020): 873–912.
  • January 2021 (Revised February 2021)
  • Case

TCS: From Physical Offices to Borderless Work

By: Prithwiraj Choudhury and Malini Sen
Tata Consultancy Services (TCS), a multinational IT services company headquartered in Mumbai, is a subsidiary of one of India’s most reputed conglomerates, the Tata Group. In 2020, TCS was valued at $144.7 billion, the highest for any company in the IT sector,... View Details
Keywords: Remote Work; Organizational Structure; Change Management; Transformation; Decision Choices and Conditions; Customer Satisfaction; Information Technology Industry; India; Asia; United States; Europe
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Choudhury, Prithwiraj, and Malini Sen. "TCS: From Physical Offices to Borderless Work." Harvard Business School Case 621-081, January 2021. (Revised February 2021.)
  • April 1, 2020
  • Article

A Detailed Plan for Getting Americans Back to Work

By: Amitabh Chandra, Mark Fishman and Douglas Melton
Given the different impact that the pandemic is having on individual communities across the country, the notion that all workers should be allowed to return to work on one date is unrealistic. Instead, individual states should make that determination. This article lays... View Details
Keywords: Return To Work; Health Pandemics; Employment; Safety; Planning; United States
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Chandra, Amitabh, Mark Fishman, and Douglas Melton. "A Detailed Plan for Getting Americans Back to Work." Harvard Business Review Digital Articles (April 1, 2020).
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