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  • October 13, 2021
  • Editorial

How Companies Can Improve Employee Engagement Right Now

By: Daniel Stein, Nick Hobson, Jon M. Jachimowicz and Ashley Whillans
A year and a half into the pandemic, employees’ mental “surge capacity” is likely diminished. Managers must take proactive steps to increase employee engagement, or risk losing their workforce. Engaged employees perform better, experience less burnout, and stay in... View Details
Keywords: Employee Retention; Employee Engagement; Employee Relationship Management; Work-Life Balance
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  • 2017
  • Article

The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation

By: Paul Green, Eli Finkel, Grainne Fitzsimons and Francesca Gino
We present theory suggesting that experiences at work that meet employees’ expectations of need fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill... View Details
Keywords: Needs; Motivation; Work Engagement; Disengagement; Authenticity; Self-Expression; Employees; Motivation and Incentives; Behavior; Human Needs
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  • 2016
  • Article

Academia's Emerging Crisis of Relevance and the Consequent Role of the Engaged Scholar

By: Andrew J. Hoffman
Universities are facing a crisis of relevance. While there are multiple reasons for this to be happening, one that deserves particular attention is the extent to which academic scholars do not see it as their role to engage in public and political discourse. However,... View Details
Keywords: Political Discourse; Public Engagement; Higher Education; Social Media
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  • Research Summary

Implications of Shareholder Engagement

The increasing calls for more investor participation in corporate governance matters in the US and in some countries around the world, has led to questions on whether shareholder engagement can shape sound governance decisions in firms. My work studies... View Details
  • 28 Aug 2012
  • News

Video: Why an engaged work force drives the bottom line

  • 26 Feb 2012
  • News

10 building blocks for employee engagement

  • 01 Dec 2023
  • News

Engaging Students More Deeply

Students at Success Academy stay more focused on the dot rug. Photo courtesy HBS Multimedia Development To tell the compelling stories of a developer working to revitalize Miami Beach, a Maine lobsterman confronting the economic risks of climate change, and a charter... View Details
Keywords: April White

    Transforming Customer Engagement

    Against a backdrop of intensifying competition, rising labor costs, and ascending customer expectations, companies are actively seeking ways to do more with less – for example, compelling customers to take on new roles in the value creation process. And, when... View Details

    • October 18, 2021
    • Article

    How to Reframe What Work Means to You

    By: Hubert Joly
    Our society often conceives of work as something we must endure so we can afford to do something else. The former CEO of Best Buy explains why this view has led to a crisis of engagement among leaders and employees alike, and offers a different model that he introduced... View Details
    Keywords: Work; Meaning In Life; Employment; Attitudes; Perspective; Mission and Purpose
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    • January–February 2023
    • Article

    Triadic Advocacy Work

    By: Summer R. Jackson and Katherine C. Kellogg
    Scholars of street-level bureaucracy and institutional research focus primarily on the relationships between advocates and their larger bureaucratic and social systems, assuming that advocates have little need to satisfy their beneficiaries. We find otherwise in our... View Details
    Keywords: Occupations And Professions; Ethnography; Power And Politics; Work And Organizations; Advocacy; Public Management; Justice
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    • May 2019 (Revised April 2021)
    • Background Note

    Managing Talent Pipelines in the Future of Work

    By: William R. Kerr, Joseph B. Fuller, Manjari Raman and Carl Kreitzberg
    In the face of a rapidly-changing economy, organizations that wish to compete in the future of work must develop strategies for acquiring, retaining, and developing talent for their organizations. This primer reviews the major trends shaping jobs, workplaces, and... View Details
    Keywords: Future Of Work; Talent and Talent Management; Experience and Expertise; Demographics; Labor; Problems and Challenges; Risk and Uncertainty; Quality; Supply Chain
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    • News

    An Opportunity for Global Engagement

    • 2017
    • Other Book

    Good Work: The Taylor Review of Modern Working Practices

    By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent
    I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details
    Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets
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    • 08 Oct 2020
    • Research & Ideas

    Keep Your Weary Workers Engaged and Motivated

    [This is the sixth installment in a monthly series on management issues in the time of COVID-19.] We recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and multifaceted concern that emerged is how to keep employees... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • 13 Oct 2021
    • News

    How Companies Can Improve Employee Engagement Right Now

    • 01 Jun 2006
    • News

    Job One: Alumni Engagement

    membership in HBS clubs and associations. Our committee work has examined a number of School-supported efforts designed to engage alumni and students. The Student Outreach Committee, chaired by Bennie Wiley... View Details
    Keywords: Peter Cooper
    • Web

    Engagement Opportunities - Business & Environment

    sustainability initiatives. Applications due in September. Harvard University Student Sustainability Associate Program HBS SSAs are hired each year to connect with their peers and engage them in promoting sustainable living and View Details
    • 15 Nov 2020
    • News

    Podcasts Engage New Audiences with HBS

    real cold call, but rather an episode of HBS’s “Cold Call” podcast. The School is harnessing this fast-growing medium to disseminated faculty research and ideas and to engage many more people with the work... View Details
    • 28 Oct 2020
    • Blog Post

    Keep Your Weary Workers Engaged

    “Keeping morale and motivation up amongst employees while they are dealing with the stress of COVID-19 as well as parenting/schooling children while working from home. How can we be supportive while maximizing productivity? How do we help... View Details
    Keywords: All Industries
    • 08 Dec 2020
    • Blog Post

    Keep Your Weary Workers Engaged

    “Keeping morale and motivation up amongst employees while they are dealing with the stress of COVID-19 as well as parenting/schooling children while working from home. How can we be supportive while maximizing productivity? How do we help... View Details